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Clear Communication Skills Blog

Chris Farmer's Leadership and Management Training Blog

Chris Farmer

Welcome - the purpose of the blog page is to provide you with a never ending source of valuable, practical and entertaining information designed to help you get the best performance from yourself and others.

In these blogs you will find all the information you need to make faster progress in less time and effort. Here you will find all the information you need to achieve your goals. In addition to helping yourself to achieve your goals, you can use the same information to help others to achieve their goals.

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Clear Communication Skills Blogs

Communication is essential because, in order to succeed, you need to gain the willing cooperation of others. In order to gain to that, you need to communicate effectively. Effective communication is CLEAR communication.

Clear communication occurs when your words convey only ONE meaning.
UNCLEAR communication occurs when your words convey multiple meanings.

When your words convey multiple meanings, you are creating the conditions for chaos, since each person who hears your message, interprets it differently.

When the team hears an unclear, indistinct or vague communication, each member acts according to their own interpretation; and the net result is chaos.

If you want to be a good communicator then you need to think, write and speak in clear and unambiguous terms.

In order to clarify your meaning, you need to master four skills.

  1. How to use specific rather than vague terms
  2. Giving definitions for all your major terms
  3. Defining your terms numerically
  4. Defining your terms by using visual images

You need to avoid using words and phrases that are too abstract; and that mean something different to each member of the group. For example, if I said, “Go out and do the RIGHT THING!”. The term, Right Thing means something different to each person.

And in the same way, if a person says, “Our Tax system must be fair”, the meaning of the word “Fair” means something different for everyone who hears it.

Therefore, you need to be ready, willing and able to define and specify every term that is capable of misunderstanding. Because the following law is true.
Whatever can be misunderstood, will be misunderstood.

And your task as a communicator is to transfer knowledge without misunderstanding.

Clear Communication Skills Blogs

The Nlp Meta Model

25 March 2025 The NLP Meta Model Thumbnail

Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.

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How to Develop Self-Confidence

18 March 2025 How to Develop Self-Confidence Thumbnail

Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.

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The Nlp Meta Model - Clear Thinking, Clear Communication

3 December 2024 The NLP Meta Model - Clear Thinking, Clear Communication Thumbnail

Learn how the NLP Meta Model exposes deletions, distortions and generalisations so you can ask better questions, correct thinking and drive clear communication.

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Effective Communication In the Workplace - Practical Examples for Success

15 October 2024 Effective Communication in the Workplace - Practical Examples for Success Thumbnail

Learn practical, effective communication skills to set clear goals, give feedback, manage conflict and boost workplace morale. Discover steps for success.

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Finding a Common Frame of Reference

30 April 2024 Finding a Common Frame of Reference Thumbnail

Stop labelling people. Learn how a common frame of reference built on rational thinking boosts unity in the workplace, sharp decisions and rational optimism.

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Investigative Vs Ordinary Conversations

23 April 2024 Investigative vs Ordinary Conversations Thumbnail

Discover how an investigative conversation beats an ordinary chat: stay goal-focused, insist on clear answers, and push past evasion to uncover facts fast.

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How to be an Effective Communicator

2 January 2024 How to be an Effective Communicator Thumbnail

Learn six techniques for effective communication-positive language, clear reasons, numbers, definitions, limits and summaries-to cut errors and build trust.

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Mastering the Art of Conversing Knowledgeably on Unfamiliar Topics

24 October 2023 Mastering the Art of Conversing Knowledgeably on Unfamiliar Topics Thumbnail

Learn a simple five-step method to talk about unfamiliar topics, use broad knowledge, fill gaps with facts and experience, and engage listeners with confidence.

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Six Step Formula for Investigative Interviews

7 February 2023 Six Step Formula for Investigative Interviews Thumbnail

Use a six-step investigative interview method: listen, take notes, probe answers, flag contradictions, set the timeline and capture a narrative as evidence.

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How to Overcome the 6 Barriers of Communication

10 January 2023 How to Overcome the 6 Barriers of Communication Thumbnail

Learn six clear steps to spot and overcome mental and physical communication barriers like inattentiveness, prejudice, distractions and unclear language.

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What is the Conversation Cycle?

22 November 2022 What is the Conversation Cycle? Thumbnail

Learn how the conversation cycle – inform, invite, listen, acknowledge – sharpens communication skills, fuels two-way dialogue and lifts team results.

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How to Politely Say 'No' to your Boss

25 October 2022 How to Politely Say 'No' to Your Boss Thumbnail

Learn how to say no to boss requests without harm. Use clear reasons, positive replies and set boundaries to avoid work overload and keep good relations.

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How to Start a Presentation

12 July 2022 How to Start a Presentation Thumbnail

Learn how to start a presentation with confidence. Use a smile, clear timing, questions, stories or bold views to grab attention and avoid common mistakes.

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Virtual Presenting Skills

8 March 2022 Virtual Presenting Skills Thumbnail

Learn virtual presenting skills that grab attention and structure online talks. Use clear language, quick tasks and action lists to keep listeners alert.

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Presentation Skills for Nervous People

4 January 2022 Presentation Skills for Nervous People Thumbnail

Learn presentation skills that turn nerves into confidence. Our six-step method covers purpose, structure, pace, voice and body language so you speak with ease.

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Ten Top Tips for Sending Professional Calendar Meeting Invites

12 October 2021 Ten Top Tips For Sending Professional Calendar Meeting Invites Thumbnail

Send a professional meeting invite that grabs attention: learn ten calendar invite tips to state the goal, share a plan, and boost attendance and results.

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Learn to Spot Logical Lies

10 August 2021 Learn to Spot Logical Lies Thumbnail

Learn how to spot five common logical fallacies, ask for proof, avoid bias and make sound choices. Sharpen critical thinking with simple tips you can use today.

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Six Body Language Tips for Virtual Meetings

2 March 2021 Six Body Language Tips for Virtual Meetings Thumbnail

Boost virtual meeting body language with six quick tips. Learn camera etiquette, clear gestures and a winning smile to engage your Zoom or Teams audience.

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Why is Communication Skills Training Important?

4 August 2020 Why is Communication Skills Training Important? Thumbnail

Discover how communication skills training helps staff avoid costly misunderstandings, win agreement, build rapport, inspire action and solve problems fast.

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What are the Factors of Effective Communication?

31 July 2020 What are the Factors of Effective Communication? Thumbnail

Learn the four factors of effective communication: clear thought, specific words, empathetic listening and positive intent. Improve workplace results today.

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16 Ways you can Use Questions

12 June 2020 16 Ways You Can Use Questions Thumbnail

Learn how asking questions in 16 different ways sharpens communication skills, guides dialogue, gains agreement and sparks positive feelings in every talk.

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Think Before you Speak

28 April 2020 Think Before You Speak Thumbnail

Think before you speak to avoid careless words that cost careers. Learn four steps to make the right call, protect your reputation and boost communication

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Delivering Effective Customer Service

3 March 2020 Delivering Effective Customer Service Thumbnail

Learn how communication, a positive attitude, technical skills and higher standards combine to deliver effective customer service that meets customer expect t

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Do you Make Any of These Communication Mistakes?

7 February 2020 Do You Make Any of These Communication Mistakes? Thumbnail

Spot and correct six common communication mistakes: talk less, listen more, use positive words, steady voice and clear body language to boost every conversation

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The Most Important Question

15 November 2019 The Most Important Question Thumbnail

Stop guessing and start asking. Learn how one simple question drives clear communication, cuts costly misunderstanding, boosts credibility and saves hours at ​

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The Six Barriers of Successful Communication

5 November 2019 The Six Barriers of Successful Communication Thumbnail

Learn the six communication barriers-perception, language, emotion, culture, taste and gender-and get clear steps to overcome each for better results.

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Six Top Tips to Improve your Communication

20 September 2019 Six Top Tips to Improve Your Communication Thumbnail

Learn how to improve communication with six clear tips: speak with clarity, reason and optimism, listen actively, ask smart questions and respect people.

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Communication Mistakes

10 September 2019 Communication Mistakes Thumbnail

Learn how to spot and fix the five common communication mistakes that cost teams time and clients. Keep space, talk less, add value, listen and drop swearing.

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The Secrets of Effective Communication

16 July 2019 The Secrets of Effective Communication Thumbnail

Learn the three laws of effective communication: use words that paint clear images, match intent and spark the right emotions to prevent misunderstanding.

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Communication Skills: Abc Principle

2 July 2019 Communication Skills: ABC Principle Thumbnail

Learn the ABC principle for effective communication: craft accurate, brief and clear messages that build trust, save time and prevent costly errors each day.

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How Language Causes Confusion

29 May 2019 How Language Causes Confusion Thumbnail

Learn how to spot and fix language confusion. Discover five common word traps and simple steps for clear communication that saves time, money and trust at work.

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The Importance of Business Communication Skills

17 May 2019 The Importance of Business Communication Skills Thumbnail

Improve profits and morale by sharpening business communication skills. Learn how to share goals, listen to feedback and lead change with clear, positive

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How to Prevent Misunderstandings

2 April 2019 How to Prevent Misunderstandings Thumbnail

Learn seven clear communication tips that prevent misunderstandings at work. Use specific words, visuals and questions to save time, money and trust for teams.

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How to Communicate More Clearly

12 March 2019 How to Communicate More Clearly Thumbnail

Learn four tactics for clear communication: define concepts, use affirmative language, add numbers, and use visuals to improve communication clarity fast.

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Improving Communication In the Workplace

5 March 2019 Improving Communication in the Workplace Thumbnail

Discover how constructive feedback, workplace praise and assertive language boost manager communication skills, raise team morale and build a positive workplace

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Improving your Communication Skills

18 January 2019 Improving Your Communication Skills Thumbnail

Learn how to sharpen communication skills: structure messages, limit detail, give reasons, speak in positives and master active listening for fast results.

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Training to Improve your Communication Skills

27 November 2018 Training to Improve Your Communication Skills Thumbnail

Learn nine simple steps to improve communication skills: clear speech, active listening, confident voice, smart body language and polite style. Build trust now.

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How to Improve the Way you Speak

9 November 2018 How to improve the way you speak Thumbnail

Discover 10 steps to improve the way you speak, expand vocabulary, enunciate words and sound confident. Boost your career with better communication skills.

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What are Good Communication Skills?

30 October 2018 What are good communication skills? Thumbnail

Learn good communication skills fast: define unclear words, match audience knowledge and trim data overload. Boost clarity and test yourself in our quick quiz.

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Six Essential Business Communication Skills

5 October 2018 Six Essential Business Communication Skills Thumbnail

Learn six essential business communication skills to create rapport, ask better questions, close the deal and nurture lasting customer relationships today.

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What is a Good Communication Style?

24 August 2018 What is a good communication style? Thumbnail

Learn how a good communication style - relaxed, clear, credible, persuasive and positive - wins trust and action. Apply simple tips to improve every talk.

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How to be a Better Communicator

20 July 2018 How to be a better communicator Thumbnail

Learn four steps to be a better communicator: focus on clear goals, use specific language, give logical reasons and stay polite to boost cooperation today.

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Communication Skills In Business

5 June 2018 Communication Skills in Business Thumbnail

Learn why feedback in business boosts performance and how to give constructive criticism, avoid destructive remarks and use praise to inspire engaged teams.

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Four Steps to Improve your Communication Skills

22 May 2018 Four Steps to Improve Your Communication Skills Thumbnail

Want to improve communication skills? Learn four habits: focus on positives, use clear specific language, back ideas with logic, and stay polite in every talk.

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Communication Skills: Clear, Rational and Positive

15 May 2018 Communication Skills: Clear, Rational and Positive Thumbnail

Learn clear communication skills that blend rational logic and positive language. Use upbeat tone and strong body language to boost understanding and results.

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Communication Skills for Sales People

23 February 2018 Communication Skills for Sales People Thumbnail

Boost revenue by sharpening communication skills. Learn need analysis, objection handling, negotiation and closing techniques in our training guide. Act today.

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How to Give Feedback

12 February 2018 How to give feedback Thumbnail

Learn how to give feedback that lands: simple steps for clear, timely, constructive feedback that softens negative points, boosts praise and lifts team results.

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Tips to Improve your Communication Technique

30 January 2018 Tips to Improve Your Communication Technique Thumbnail

Boost your communication skills with six quick tips on clear language, confident voice tone, body language, structured writing, active listening and smart 190

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Top Tips to Effective Communication

5 December 2017 Top Tips to Effective Communication Thumbnail

Boost your career with top tips for effective communication. Learn to use clear words, a confident voice tone and positive body language in every talk at work.

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Communication: Negotiation Skills

7 November 2017 Communication: Negotiation Skills Thumbnail

Learn practical negotiation skills that create win-win agreements, boost confidence and secure better business outcomes. Join our in-house training course today

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How to be a Good Conversationalist

16 May 2017 How to be a good conversationalist Thumbnail

Learn how to be a good conversationalist with easy tips on positive conversation, honest praise and motivating talk that builds rapport and avoids negativity.

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Make a Good First Impression

10 March 2017 Make a Good First Impression Thumbnail

Learn how eye contact, a warm smile, firm handshake and upbeat talk help you make a good first impression. Follow 10 clear steps and quiz yourself today.

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Define your Key Terms

21 February 2017 Define Your Key Terms Thumbnail

Define key terms to end vague talk, sharpen clear communication and set clarity you can measure. Use four questions to turn vague hopes into testable plans.

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The Importance of Communication Skills

10 February 2017 The Importance of Communication Skills Thumbnail

Learn three proven steps to sharpen communication skills: speak with clarity, support each point with fact, and make it matter to listeners so they act.

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Better Work Relationships

24 January 2017 Better Work Relationships Thumbnail

Discover practical work relationship tips to align needs, balance give and take, and communicate clearly, creating fair bonds that boost results and morale.

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Gain Their Understanding and Agreement

8 November 2016 Gain Their Understanding and Agreement Thumbnail

Learn three communication skills that drive results: state one clear message, prove it with facts and logic, and motivate action by showing gain or pain.

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Notes on Winning by Arnold Schwarzenegger

8 August 2016 Notes on winning by Arnold Schwarzenegger Thumbnail

Discover Arnold Schwarzenegger advice on the Stay Hungry mindset. Learn simple steps to set clear goals, work hard, ignore naysayers and expect to win every day

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Muhammad Ali: the Greatest Speaker In the World.

7 June 2016 Muhammad Ali: The Greatest Speaker in the World. Thumbnail

Discover how Muhammad Ali’s public speaking fused rhyme, self-belief and storytelling to win fights, sell tickets and inspire future leaders in sport and beyond

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How to Ask the Right Questions - Good Communication Skills

31 May 2016 How to Ask the Right Questions - Good communication skills Thumbnail

Learn how to ask the right questions with an easy two-set method that sharpens communication skills, builds trust and helps teams solve problems 28% faster.

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Success Through Communication

3 May 2016 Success Through Communication Thumbnail

Develop clear communication skills to share facts, feelings and vision. Use words, tone and body language to lift teamwork, cut errors and speed up success.

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Communication Skills: Clear Thinking

22 April 2016 Communication Skills: Clear Thinking Thumbnail

Boost clear thinking by learning to tell apart a wish and a goal, fact and opinion, reason and excuse. Use contrasts to hone critical thinking skills daily.

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Why We Love Logic

5 April 2016 Why we love logic Thumbnail

Learn why logic is vital for clear thought, smart choice and goal success. Master logical reasoning to cut errors, boost career growth and shape a better future

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How to Take Constructive Criticism

15 March 2016 How To Take Constructive Criticism Thumbnail

Learn how to take constructive criticism calmly, test its truth and act fast. Step-by-step guide turns accepting feedback into self-improvement at work.

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Twelve Ways to Improve your Communication Skills

22 January 2016 Twelve Ways to Improve Your Communication Skills Thumbnail

Learn 12 easy tips to sharpen communication skills: shape focused words, fit style to your audience, use confident body language and voice, and drive results.

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Communication Skills Training: Objective and Subjective Language

24 July 2015

Learn how objective language beats subjective bias. Spot facts, cut opinion and sharpen communication skills for clear speech, strong listening and results.

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Eight Ways to Improve your Communication Skills

3 July 2015 Eight Ways to Improve Your Communication Skills Thumbnail

Master eight ways to improve communication skills-clear speech, logical flow, body language, active listening and better memory-for stronger work and home ties.

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Clear Communication

5 May 2015

Learn clear communication fast: choose precise words, add numbers, define terms. Cut confusion, save time and help teams work 20% faster with specific messages.

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How to Improve the Way I Speak

13 November 2014

Learn how to speak clearly at work, avoid ambiguity and give clear instructions. Follow four practical steps to boost workplace communication and cut errors.

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Three Ways to Improve your Communication Skills

19 April 2014

Learn three simple rules to sharpen communication skills: use exact words, back ideas with logic, show personal benefit. Avoid mix-ups and gain cooperation.

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Communication Skills: Two Opposites

27 January 2014 Communication Skills: Two Opposites Thumbnail

Learn clear communication by spotting ambiguity and choosing contradictory, not contrary, opposites. Reduce polarised thinking and avoid misunderstandings.

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Communication Skills Training (Advanced)

20 January 2014

Learn to tell true, false, possible and arbitrary statements apart. Master evidence based communication and make quicker, safer choices at work and home.

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A Course on Clear, Confident Communication

8 January 2014

Master clear communication with five proven principles. Use numbers, define terms and speak affirmative to cut costly errors and win support at work daily.

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​How can I Make My Communications Skills Better?

16 September 2013

Improve communication skills in nine steps: stay focused, be specific, use numbers, ask smart questions and add engaging voice and body language to win trust.

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​How to Improve your Communication Skills

31 August 2013

Learn four clear rules and simple voice and body language tips to boost your communication skills, cut confusion and speak with calm confidence in any talk.

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Communication Skills for Managers and Leaders

27 February 2013 Communication skills for managers and leaders Thumbnail

Learn six essential communication skills for managers that set clear goals, delegate, give feedback, praise and drive change, boosting team output and loyalty.

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Communication Skills - Accurate Language

24 April 2012

Master accurate language at work with five clear steps: use specific words, numbers and defined terms, speak positive, state conclusions and cut costly errors.

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Management Training and Advanced Communication Skills

4 March 2012

Discover how management training that targets behaviour, not identity, turns criticism into coaching. Use clear feedback to cut resistance and boost performance

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How to Communicate Effectively

25 November 2011

Learn five proven steps for effective communication. Pace messages, cut clutter, mix logic with emotion and show patience to gain cooperation at work and beyond

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Communication Skills for Trainers Or Presenters

10 November 2011

Learn training skills that make each session informative, enjoyable and memorable. Structure content, blend explain-show-practise steps and add memory aids.

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Good Communication

25 October 2011

Discover how clear communication at work saves time: use precise numbers, explain each reason, and pair calm body language and voice with steady self-control.

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Advanced Communications Skills

17 May 2011

Learn how precise word choice boosts communication skills, builds trust, and avoids costly mistakes. Use positive language to create images in every mind.

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Communication Methods

31 March 2011

Learn why communication skills training hinges on objective language. Drop emotive red-rag words, listen well and win cooperation, time and staff engagement.

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Blog Categories

Accelerated Learning (6)

Accelerated learning techniques are special methods of organising information, so that you can more rapidly memorise and more accurately recall it on demand. Accelerated learning also includes mind mapping and creative thinking techniques.

Assertiveness (5)

Assertiveness is a both a communication style and a mind-set which, when combined, allows a people to express their meaning using just the amount of forcefulness, in relation to their body language, voice tone and spoken language.

Change Management (16)

Change management training is how to use the fact of continuous change, to work FOR you, rather than against you. It is a fact that all improvement implies change, but many people hate change. Change management is about training people to love change as a means of making the future better.

Coaching, Mentoring and Developing Staff (10)

There is a pressing need to develop the next generation of leaders, managers and technical experts. One way to develop staff is through coaching and mentoring. To be an effective coach and mentor is not an easy skill to master. These blogs discuss the skills of coaching, mentoring and staff development.

Communication - Clear Communication (82)

One to the most important facets of communication is clarity. Whenever you write or speak, your words should denote only one possible meaning. If your words can be properly interpreted in multiple ways, then you are creating the conditions for confusion, error and misunderstanding. These blogs discuss the nature of clear communication.

Communication - Listening Skills (6)

Communication includes the ability to attend to, understand and memorise what people say to you. Effective Listening is an active, not a passive process. These bloggs discuss what it takes to be a good listener.

Communication - Nonverbal Communication (8)

Communication includes a large visual component. How you appear, as you speak, makes a big difference to how your message is received. These blogs are about how to best use your body language. (Eye contact, posture, dress, hand and arm gestures, etc.)

Communication - Persuasive Communication (41)

Persuasion is the art of convincing others that your ideas are good, right, fair and practical, and in addition, persuasion includes motivating people to put your ideas into action. Persuasion is a key communication skill that everyone should study. These blogs discuss how to be more persuasive.

Communication - Written Communication (5)

A part of your communication is in the written form. Writing well is a skill that most people do not study, though it is of immense importance. These blogs discuss how you might improve your written communication.

Conflict Management and Handling Difficult People (28)

Conflict is inevitable, and when it occurs, you need to resolve it quickly and efficiently. Conflict management (and handling difficult people) is about managing your communication and your emotions, so that you arrive at a negotiated solution as quickly as possible. This series of blogs discusses the various ways you can best manage conflict.

Decision Making and Problem Solving (22)

Decision making is the skill of selecting the best option from many options. And problem solving is the skill at determining the causes and implications of a problem and finding efficient remedies. This series of blogs discusses the elements of effective decision making and problem solving.

Goal Setting (9)

Success is the achievement of a worthwhile goal. And therefore, the first step to achieving a goal is to set it. Goal setting is the starting point of all achievement and is one of the most important topics you could study. This series of blogs discuss the elements of goal setting.

Leadership and Management (152)

Leadership is the art of setting a clear goal and inspiring others to achieve it. Management is the art of organising resources so as to most efficiently achieve that goal. This series of blogs discuss the details of leadership and management.

Mental Health (12)

Mental health is the skill of managing your own mind so as to achieve mental stability and a high degree of rationality. Mental ill health is the opposite, mental instability and irrational actions. This series of blogs, discusses how you might manage your mind.

Motivation (35)

Motivation is an emotion that induces action. Without motivation, nobody would achieve anything of value. This series of blogs discusses the various ways you can motivate yourself and others.

Other (45)

Whilst interesting and informative in their own right, these blogs don't fit into a category.

People Management (13)

People management is a combination of skills including goal setting, communication, planning, handling conflict and motivation skills. This series of blogs discusses people management skills.

Personal Development (75)

The best investment you can make is in your own personal development. If you develop your skills, knowledge and experience, then you will maximise your potential to produce excellent results. This series of blogs looks at the details of personal development.

Personal Effectiveness (87)

You are not paid for how hard you work; you are paid for your effectiveness. It is possible to improve your effectiveness and get more valuable work done in less time and effort. This series of blogs discusses how you might improve your personal effectiveness and therefore speed up your rate of progress.

Positive Thinking (9)

The quality of your results is based upon the quality of your actions. And your actions are controlled by your thoughts. To simultaneously improve both your material results and your mental health, it is vital to develop the skills of positive thinking.

Stress Management (4)

Stress can be both good for you and bad for you. Good Stress triggers improvement. Bad stress grinds you down. Stress management is about using stress to help you to improve, and to avoid the negative effects of too much stress. These blogs discuss the various aspects of stress management.

Supervisory Management Skills (4)

Supervisory management skills are a combination of five major skill sets, setting goals, communication skills, planning, performance management and motivation. These blogs discuss the details of supervisory management skills.

Team Leadership (7)

For the most part, we all work in teams. Leading the team effectively can make all the difference to the performance of the team, as a whole. This series of blogs discuss the details of team leadership.

Teamwork (19)

Teams are often composed of people who have very different personalities and skills. In order to perform well, the members of the team must work well together and play to each other’s strengths. This series of blogs covers the importance of team work skills.

Time Management (17)

Time management is about prioritising, planning, organising and delegating, so that, at any moment, you are always adding the most value, and setting the conditions for your future success. This series of blogs investigates how you might better manage your time.