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The Most Important Question

The Most Important Question

The Most Important Question

There is a question that everyone should be prepared to ask.

It is, "When you say that, what do you MEAN, specifically?"

If you say, "I believe in a fair wage, for everyone", then the people should reply, "What do you mean by a "fair wage?"

If you write, "Sam, when you come to the meeting, please ensure you bring with you all the relevant papers".

Then Sam is bound to wonder, "When he says, relevant papers, what does he mean, specifically?"

Stand ready to answer the question, or better still, pre-empt the question, by supplying the additional detail that will remedy any confusion or ambiguity.

Go through your message and identify any words or phrases that have the potential to be misunderstood or mis-represented and then either, reword your message, or elaborate upon your exact meaning.

Failure to properly explain your exact meaning will lead to painful consequences.

If you fail to explain your ideas properly you run the risk of:

  • Being misunderstood.
  • Being misrepresented.
  • Losing your credibility as a knowledgeable person.
  • Losing your power to persuade people.

Be ready to ASK the same question.

"When you say that, what do you mean specifically".

When listening to others, don't guess at their meaning.

Don't assume they mean what you think they mean.

If you are not sure about the exact meaning, then ask them to elucidate!

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in Communication - Clear Communication

  • The Importance of Business Communication Skills
    If you want to succeed in business, being a good communicator is essential. Not only do you need to communicate to others what, why and how a goal is to be achieved, you need to listen to feedback received in order to make adaptive changes.
    Read Article >
  • How to Communicate More Clearly
    Don't run the risk of being misunderstood. Improve your chances of success, in both your career and personal relationships, with these four simple but effective ways, to improve your communication technique.
    Read Article >
  • How to be a better communicator
    Your work and personal relationships would benefit if you improved your style of communication. Please check out these four strategies you can use straight away, to be a better communicator and gain more co-operation from people around you.
    Read Article >
  • Six Body Language Tips for Virtual Meetings
    Discover 6 top tips for online body language with expert trainer Chris Farmer. Anyone can learn these simple techniques to get more from Zoom and Teams meetings.
    Read Article >
  • Communication Skills Training (Advanced)
    Recognising arbitrary statements Communication is a vital skill to master. You can define the term "Communication" as: "the transfer of information, from one mind to another." And you could define "excellent communication" as: The accurate transfer of information, from one mind to another, without error, omission, distortion". Excellent communication is no...
    Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

15 January
Online - Teams
£475 +VAT
22 January
London - Central
£475 +VAT
10 February
Birmingham
£475 +VAT
12 February
Gloucester (M5 J11)
£475 +VAT
More dates and locations available
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