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The Most Important Question

The Most Important Question

The Most Important Question

There is a question that everyone should be prepared to ask.

It is, "When you say that, what do you MEAN, specifically?"

If you say, "I believe in a fair wage, for everyone", then the people should reply, "What do you mean by a "fair wage?"

If you write, "Sam, when you come to the meeting, please ensure you bring with you all the relevant papers".

Then Sam is bound to wonder, "When he says, relevant papers, what does he mean, specifically?"

Stand ready to answer the question, or better still, pre-empt the question, by supplying the additional detail that will remedy any confusion or ambiguity.

Go through your message and identify any words or phrases that have the potential to be misunderstood or mis-represented and then either, reword your message, or elaborate upon your exact meaning.

Failure to properly explain your exact meaning will lead to painful consequences.

If you fail to explain your ideas properly you run the risk of:

  • Being misunderstood.
  • Being misrepresented.
  • Losing your credibility as a knowledgeable person.
  • Losing your power to persuade people.

Be ready to ASK the same question.

"When you say that, what do you mean specifically".

When listening to others, don't guess at their meaning.

Don't assume they mean what you think they mean.

If you are not sure about the exact meaning, then ask them to elucidate!

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in Communication - Clear Communication

  • Communication skills for managers and leaders
    Leaders and managers need to lead their teams in order to achieve the successful outcome of their vision for their organisation. One of the main ways in which they do this is through being great communicators.
    Read Article >
  • Six Body Language Tips for Virtual Meetings
    Discover 6 top tips for online body language with expert trainer Chris Farmer. Anyone can learn these simple techniques to get more from Zoom and Teams meetings.
    Read Article >
  • Define Your Key Terms
    Do you want to be happy, wealthy or successful? How will you know when you have reached any of these goals, unless you you define your ideals?
    Read Article >
  • Twelve Ways to Improve Your Communication Skills
    Some people seem to have been born with the gift of the gab. Mastering communication skills is the key to your future success.
    Read Article >
  • Training to Improve Your Communication Skills
    People do make judgements of you, based on your appearance and what you say. In order to give the right impression, try some new ways to improve your communication skills. You will improve your confidence and gain respect in the process.
    Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

29 June
Birmingham Jurys Inn
£475 +VAT
4 July
London - Central
£475 +VAT
7 July
Online - Teams
£475 +VAT
20 July
Manchester
£475 +VAT
More dates and locations available
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