Established, since 1997, leading UK based training provider.
Celebrating 25 years in business!

Communication Skills: Abc Principle

Communication Skills: ABC Principle

Communication Skills: ABC Principle

Your communication should always be ABC:

A = Accurate
B = Brief
C = Clear

A: How to make your communication more Accurate.

Accuracy means two things:

  • Accurate in the sense of being factually accurate
  • Accurate in the sense of using accurate grammar

Accurate facts: Always check your facts. Check your sources. The world is full of fake-news and the responsibility is on you to ensure that what you say is factually accurate.

Accurate grammar: Your facts may be accurate, but your grammar may be ambiguous. For example:

  • When I nod my head, that's the signal for you to hit it.
  • I took my dog and my wife into town so I could have her deloused.

You need to be sure your writing is accurate in both content and grammatical structure.

B: Be Brief

The message must be sufficiently brief to allow the listener or reader to "take it in".

If you present too much information, then most people will be put off.

Cut all non-essential items.

C: Make Sure You are Clear

Clear means clearly defined. All concepts must be clearly defined.

There are three ways to clearly define your meaning:

1. By using numbers:

Rather than saying, "taxes are too high". Say "VAT is currently 20% and it should be reduced to 17.5%"

2. By using definitions:

Give definitions of ambiguous words. For example; "Power" is a measure of the amount of work done in a unit of time.

3. By using images:

Often a picture is worth a thousand words.

For example, have a look at the diagram below and I think you will immediately see what it means. But to explain without an image, would be quite tricky.

Communication - Clear Communication : Communication Skills: ABC Principle

Summary

Your communication should always be:

A = Accurate: Facts and grammar
B = Brief: Edit all non-essentials
C = Clear: By giving numbers, definitions or images.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Communication - Clear Communication

  • Six Top Tips to Improve Your Communication
    Don't be misunderstood! Make it your mission today to improve your communication skills with your colleagues and friends. Here are our top tips to help you achieve this.
    Read Article >
  • Virtual Presenting Skills
    With more presentations than ever being held online, Presenters have had to adjust their presentation styles in order to keep and maintain the interest of their virtual audience. Join us for our FREE webinar on Virtual Presenting Skills.
    Read Article >
  • How Language Causes Confusion
    Ambiguity in business can be damaging both for your reputation and your finances. To avoid potential confusion when communicating with colleagues and customers, take a look at these five ways where ambiguous language should be avoided.
    Read Article >
  • Make a Good First Impression
    First impressions really do count. When you meet someone you quickly decide whether you like them or not. And equally, other people will make a judgement about you. Here are some tips to help you make a positive first impression.
    Read Article >
  • How to Start a Presentation
    The start of your presentation sets the terms for the rest of the performance. If you start well, then you will probably succeed. Here are some useful tips for getting your presentation off to a good start.
    Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

26 September
London - Central
£475 +VAT
4 October
Online - Teams
£475 +VAT
19 October
Manchester
£475 +VAT
31 October
London - Central
£475 +VAT
More dates and locations available
Save £50 on this course

Next Open Course Running tomorrow in London - Central, places available Book Now >