Established, since 1997, leading UK based training provider.

Communication Skills: Abc Principle

Communication Skills: ABC Principle

Communication Skills: ABC Principle

Your communication should always be ABC:

A = Accurate
B = Brief
C = Clear

A: How to make your communication more Accurate.

Accuracy means two things:

  • Accurate in the sense of being factually accurate
  • Accurate in the sense of using accurate grammar

Accurate facts: Always check your facts. Check your sources. The world is full of fake-news and the responsibility is on you to ensure that what you say is factually accurate.

Accurate grammar: Your facts may be accurate, but your grammar may be ambiguous. For example:

  • When I nod my head, that's the signal for you to hit it.
  • I took my dog and my wife into town so I could have her deloused.

You need to be sure your writing is accurate in both content and grammatical structure.

B: Be Brief

The message must be sufficiently brief to allow the listener or reader to "take it in".

If you present too much information, then most people will be put off.

Cut all non-essential items.

C: Make Sure You are Clear

Clear means clearly defined. All concepts must be clearly defined.

There are three ways to clearly define your meaning:

1. By using numbers:

Rather than saying, "taxes are too high". Say "VAT is currently 20% and it should be reduced to 17.5%"

2. By using definitions:

Give definitions of ambiguous words. For example; "Power" is a measure of the amount of work done in a unit of time.

3. By using images:

Often a picture is worth a thousand words.

For example, have a look at the diagram below and I think you will immediately see what it means. But to explain without an image, would be quite tricky.

Communication - Clear Communication : Communication Skills: ABC Principle

Summary

Your communication should always be:

A = Accurate: Facts and grammar
B = Brief: Edit all non-essentials
C = Clear: By giving numbers, definitions or images.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Communication - Clear Communication

  • Gain Their Understanding and Agreement
    Communication is important because you need to gain the understanding, agreement and active cooperation of others. Without cooperation your progress will be limited.
    Read Article >
  • Communication: Negotiation Skills
    Every organisation has to trade successfully with others and being able to negotiate skillfully is vital to your success. Negotiation skills training will enable your team to agree the best possible outcome from any negotiation situation.
    Read Article >
  • Six Top Tips to Improve Your Communication
    Don't be misunderstood! Make it your mission today to improve your communication skills with your colleagues and friends. Here are our top tips to help you achieve this.
    Read Article >
  • Better Work Relationships
    Developing your ability to create and maintain excellent relationships will help you enjoy more success in every aspect of your life.
    Read Article >
  • Good Communication
    Good Communication At work, in order to become a more effective communicator, you need to develop three qualities: 1. Clarity: Everyone should be able to fully understand what you mean, even if they don't agree with you. Remember that misunderstandings will cause problems. Clarity is your main communication goal. 2. Rationality...
    Read Article >