Think Before you Speak
Think Before You Speak!
A few days ago, the headlines read:
"Public warned not to inject disinfectant
The makers of Dettol and Lysol have issued an official statement warning the public not to inject disinfectant, after comments from US President Donald Trump said it would be 'interesting' to see if injecting disinfectant could work to cure the COVID-19 virus."
This story is a great reminder of why:
It is important to think before you speak or write
In today's fast-moving world, people are often asked to describe their "feelings" or give their "first impressions" or their "instant reaction" to the events of the hour.
Consequently, many are too quick to give their instantaneous thoughts, in the form of ill-judged, badly-worded, illogical, and emotional reactions, which are then spread across the globe within minutes.
Often, it does not work out well for the speaker - Trump included.
At Corporate Coach Group, we teach that you should fight the desire to be first, and instead, replace it with the desire to be right.
And in order to come up with the right answer you will need the following:
1. All the relevant information.
2. A firm understanding of the relevant knowledge and principles, that will underpin your answer.
3. Time to consider the options and make a well-balanced decision.
4. More time to formulate the best way of wording your message, so that you make your meaning crystal clear and not open to misinterpretation or distortion.
Avoid pontificating and thoughtlessly blurting-out your first answer. You may regret it later.
Question: How many people could you list who have wrecked their career with an ill-thought-out comment?
Answer: There are many people who have wrecked their reputation with a few, badly chosen words.
The point is: Do not add YOUR name to the list.
- Don't try to be first.
- Try to be right.
- Therefore, think before you speak!
"A fool is made more of a fool, when their mouth is more open than their mind." Anthony Liccione
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Further Reading in Communication - Clear Communication
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Delivering Effective Customer Service
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The Six Barriers of Successful Communication
In order to be successful, we need to be able to communicate well with others. There are many barriers that can cause breakdowns in communication, which you need to be aware of and deal with effectively.
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Effective Communication in the Workplace - Practical Examples for Success
Discover practical examples of effective communication techniques to foster understanding, reduce misunderstandings, and cultivate a positive working environment. Learn how clarity, feedback, and emotional management can transform workplace dynamics
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Make a Good First Impression
First impressions really do count. When you meet someone you quickly decide whether you like them or not. And equally, other people will make a judgement about you. Here are some tips to help you make a positive first impression.
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How to improve your communication skills
How to Improve your Communication Skills You may have a need for training in the following specific areas of communication: Selling to the public. Communication of ideas (both to the public and to your colleagues). Handling difficult people and conflict situations. Answering difficult or critical questions. Building self-confidence as a communicator...
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