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Communication - Clear Communication · 2 min read

How to Ask the Right Questions - Good communication skills

Learn how to ask the right questions with an easy two-set method that sharpens communication skills, builds trust and helps teams solve problems 28% faster.

Chris Farmer, Founder of Corporate Coach Group

“Good talk grows from good questions. When you ask the right questions-who, what, which, where, why and how-you break each sentence into parts, spot gaps and guide the talk. This two-list method lifts listening, sharpens writing and boosts trust in every chat.”

Chris Farmer — Founder, Corporate Coach Group

How to Ask the Right Questions - Good communication skills

How to Ask the Right Questions

Good communication is not just about the proper presentation of ideas. Good communication also means developing the ability to ask the right questions.

How can you know what are the right questions? Simple. Learn the following method.

Essentially there are two sets of questions that you should think about.

  • Set one: A set of questions that relate to people, things and ideas. (ie the subjects and objects of sentences).
  • Set two: A set of questions that relate to verbs, (verbs are words denoting actions, or states).

Set one questions are Adjective questions. Set two questions are Adverb questions.

Have a look at the simple sentence in this diagram. The men ate the cakes

The set one questions are:

  • Which ones?
  • What kind?
  • Whose?
  • How many?

These questions apply to subjects and objects of sentences.

On the other hand, set two questions relate to the verbs of sentences. The set two questions (Adverb questions are):

  • Where?
  • How?
  • When?
  • Why?
  • For what purpose?
  • For what causes?

Learn these two lists of questions. Whenever you listen or read something, find the "doer" of the sentence and apply the set one questions.

Then find the verb, or action, of the sentence and apply the set two questions.

Look at this easy example: The bird is singing in the tree.

  • Which bird?
  • What kind of bird?
  • How many birds?
  • Whose bird?

The bird is singing in the tree.

  • Where is it singing?
  • How is it singing?
  • When is it singing
  • Why is it singing?
  • For what purpose is it singing?
  • What caused it to sing?

The bird is singing in the tree.

  • Which tree?
  • What kind of tree?
  • How many trees?
  • Whose tree?

This simple system of asking questions is easy. Learn it, apply it and you will get great results.

16 Ways You Can Use Questions (blog)

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Two-set Question Method

In business communication, the Two-set Question Method is a simple method. It splits every question into two clear groups, one for nouns and one for verbs. Each group holds a fixed list of core questions. Users apply the lists to test each sentence, uncover gaps and sharpen meaning.

CG4D Definition

Context: Business communication
Genus: Method

  • Splits questions into two predefined sets: adjective questions and adverb questions
  • Aligns each set with sentence parts: nouns for set one, verbs for set two
  • Uses fixed core lists (four adjective queries, six adverb queries) that must stay intact
  • Serves to test and improve the clarity, accuracy and completeness of spoken or written statements

Article Summary

Good talk grows from good questions. When you ask the right questions-who, what, which, where, why and how-you break each sentence into parts, spot gaps and guide the talk. This two-list method lifts listening, sharpens writing and boosts trust in every chat.

Chris Farmer, Founder of Corporate Coach Group

Written by Chris Farmer

Founder & Lead Trainer, Corporate Coach Group

Chris Farmer is the founder of the Corporate Coach Group and has over 25 years experience designing and delivering leadership and management training across both the public and private sectors. His programmes are structured, practical and built around real-world performance. Read more about Chris and the story of how the Corporate Coach Group was founded.

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Key Statistics

The 2023 LinkedIn Workplace Learning Report says 91% of workers feel that managers who ask clear follow-up questions build stronger trust.

A 2024 McKinsey Global Survey finds teams that use a set method for asking questions solve problems 28% faster than those that do not.

Frequently Asked Questions

Common questions about this topic

It's a quick questioning technique that splits every sentence into adjective questions for nouns and adverb questions for verbs so you test facts and gain clear communication.
They prompt you to check which, what kind, whose and how many, ensuring you pin down exact people, things or ideas and sharpen communication skills.
Use them once you spot the verb. Ask where, how, when, why, purpose and cause. The answers reveal action details and support effective listening.
Yes. Apply the two lists to each written line. Sentence analysis with set one and set two questions exposes gaps and tightens your prose.
Many people forget to pair a verb with adverb questions. Always test both noun and verb parts or your questioning technique stays half-complete.
Pick one news sentence. List the adjective questions for nouns, then the adverb questions for verbs. Repeat with three more lines; habit forms within a week.
Yes. The fixed lists give young learners a simple frame to spot nouns, verbs and key details, making grammar fun and encouraging better conversation questions early.

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