Established, since 1997, leading UK based training provider.
Communication Skills Training

Communication Skills Training Course - 1 Day

How would you rate your communication style? Are you as clear, confident and persuasive as you would like to be, or do you sometimes have trouble clearly expressing your ideas, thoughts and feelings?

This ILM accredited course is for anyone who wants to improve their communication skills. You will learn how to create the right impression by improving all elements of effective communication; effective speaking, writing, body language, voice tones, listening and questioning skills. After attending this course, you will know how to eliminate many common errors and you will communicate with more clarity, confidence, authority, likeability and persuasiveness.

Available as an Open Course, Live Online Webinar or In - House

Live Online Interactive Learning via Webinars

Join our Live Online Communication Skills Training Webinars via Zoom or Teams.

Live Online Dates are currently available with 35% off.
1 full day training (9am - 4.30pm) - only £227.50+VAT per delegate (normal price: £350+VAT)

If you're booking online, use code WEB35 at stage three.

Please contact us if you have any questions:

What is Communication Skills Training?

Communication - Clear, Convincing, Positive

Developing your communication skills is one of the most important things you can do.

Why? Because you need to be able to explain your thoughts, ideas, facts and feelings in such a way that others will clearly understand you, agree with you, and act in accordance with your message.

How many times have misunderstandings and/or poor communication skills been the cause of problems in your organisation?

Mis-communication is the cause of many conflicts, errors and misunderstandings.

Effective Communication may be defined as the accurate transfer of information and emotion from one mind to another. And you need your communication to be: Clear, Logical, Persuasive, Memorable and Inspiring.

All this is made possible by attending this one-day effective communication skills training.

Customer Reviews

4.9/5 Our Communication Skills Course is rated based on 461 reviews. More Customer Reviews >
The course content was easy to understand, interesting and covered a variety of important topics which were motivating and focused on self-awareness. The trainer was very good and explained all content very thoroughly and with enthusiasm.
Course content was very informative. Absolute common sense. Unfortunately common sense is not so common! Well worth it, would highly recommend. Trainer's presentation was very professional and full of examples and applied to true life scenarios.... [Read More]
>

Course Overview - Communication Skills Training

This course is split into two modules. The morning session covers developing your communication style, so that you always make a positive impression in the minds of others. The afternoon session is about developing your communication skills, so you are able to effectively handle difficult people and negative situations, in a positive way.

We start the course with a self-assessment of your current communication style, and find out what you want to gain from this training. We discuss the three main characteristics of effective communication: Clarity, Reason, Positive emotion. Everything you say creates an impression in the minds of others; we discuss how you can communicate, so that you leave the right impression. We will discuss the importance of clarity in communication, giving good reasons for your message and positive intentions.

In the afternoon you will learn how to handle negative situations in a positive way. We discuss the various ways people respond to difficult situations. We will show you how to respond, replacing negative emotions and instead treating all people and problems “according to the principles of reason”. You will learn how to present yourself assertively, by managing your language, body language and voice tones. You will have the opportunity to practice your new skills in common conflict scenarios. You will finish the training day by learning how important it is to finish every communication on a positive note.

Learning Outcomes:

  • Improve your communication skills: Become more clear, convincing and persuasive
  • Gain more confidence; present your message with assurance
  • How to specify the exact meaning, so there is no misunderstanding
  • The proper (and improper) use of humour and office banter
  • Handle conflict situations and difficult conversations with the right amount of assertiveness
  • Effective use of body-language gestures and voice tones
  • The proper use of praise, appreciation and thanks: Always leave on a positive note

Open Training Course Details and Pricing

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For this price we provide:

  • A full day of quality training
  • 6 additional 2-3 via post-course online independent learning
  • Cooked lunch, coffee, tea and cakes
  • Full-colour course handbook, with written action plan
  • Training certificate
  • Access to additional free training material after the course
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Book Online Today

Ready to book? You can book this course online today.

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.

Course Details - Communication Skills Training

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Morning Session

Afternoon Session

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FAQs

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In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

In-House Proposal Document

Download the in-house training proposal document

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.