Personal Development Training

Personal Development Training - 2 day course

Do you want to develop your personal and professional skills?

We believe this course can help you; in two ways:
1. By helping you to clarify your thoughts regarding certain elements of your work and speech habits and
2. Wherever necessary, by helping you to improve your technique.

This comprehensive training will help you by showing you a set of methods that will allow you to rapidly improve your performance, both at work and at home.

On this course, you will learn methods that will increase your abilities in key areas:

Setting goals, clear communication, conflict management, time management, prioritisation, decision making, self-confidence, self discipline, and positive mental attitude.

This personal development training is written predominantly to improve your work performance, but since the principles of personal development are universal, this training will help you succeed on all areas of your life.

About the Course

What are the personal development training objectives?

On this course you will cover the six major personal development training objectives. Namely:

1. To develop 'goal focus'
2. To communicate more clearly and confidently
3. To manage your time and work through proper prioritisation, planning and preparation
4. To confidently manage conflict and handle even the most difficult people
5. To self-motivate with a positive mental attitude and to easily handle your stress
6. To inspire others and to create a positive and productive atmosphere around you

Brief outline of the Personal Development Training

Personal Development Training Course Content

Personal Development Training - Day One - AM

We start by asking this question: How can you get the very best from yourself and others?

You can get the very best from yourself and others only by developing your personal skills.

Which skills specifically should you concentrate on developing?

The following six key professional development skills:

1. To develop a definite goal focus
2. To communicate clearly, persuasively and confidently
3. To intelligently organise people, and effectively prioritise work
4. To confidently manage conflict and handle even your most difficult people
5. To self- motivate with a positive mental attitude and to easily handle your stress
6. To inspire others and create a positive and productive atmosphere

Let us develop each of these qualities in turn.

The first principle of personal development: Goals

All development starts with setting goals - you need to develop a clear sense of purpose - become more goal focused.

• How to create a "Big picture vision" for your future - create a definite "Goal focus"
• Define your personal standards - how do you wish to be perceived by others? Decide how you wish to be perceived and act accordingly.
• Check you communication: do you make mistakes in your use of humour and gossip?

Training notes and then practice.

The second principle of personal development: Communication

How to communicate with more clarity

• Can you make yourself understood?
• Are you able to explain your ideas to others with clarity and confidence?
• Use only accurate language How to define the exact meaning of your key ideas
• How to distinguish between "being critical" and "being negative"
• The importance of talking about what you want rather than want you don’t want
• Develop the art asking the right questions and of listening carefully to the answers

Practical exercises for the delegates to learn skills

Personal development training - Day One - PM

The next principle of personal development: Conflict and assertiveness

Assertiveness and proper conflict management training

Conflict is inevitable and therefore you must be able to handle it:

• Do you handle conflict situations well?
• Or do you sometimes lose your cool?
• Or do you sometimes lose your nerve?
• Or do you sometime avoid the conflict and run away?

Remember that conflict can be beneficial if it is well managed. Conflict can be destructive if it is not well managed?

How should you manage conflict situations? By using a rational approach; use the proper principles:

The proper conflict management principles require that you: -

• Always protect their "self-concept"
• Tell them precisely what is wrong
• Suggest a logical way out of the conflict situation
• Be objective and specific, not emotional or judgemental
• Distinguish reasons from excuses
• Give concessions to reasons.
• Give no concessions to excuses
• Know when to negotiate and when not to

Practical exercises for the delegates to learn skills

Action plan

Personal Development Training - Day Two - AM

Time management and Positive mental attitude

Time management training is about getting the most valuable work done in the least amount of time.

• Don't waste your time
• Operate according to a plan, not your mood
• Keep asking 'What is the most valuable use of my time, right now?'

In order to prioritise properly; Use "Deadline pressure" and "value" as the key indicators.

• Q1 Crisis - High value, high deadline pressure
• Q2 Productive - High value, not deadline driven
• Q3 Busy - Low value, but deadline driven
• Q4 Fruitless - Low value, not deadline driven

Your worst enemy: the busy, but non-productive day.

Distinguish "Busy work" from "Productive work"

Have you ever had a busy but non-productive day?
Beat the time wasters - there are three major categories of time wasters:

1. Some other people you work with waste your time
2. Your own bad habits waste your time
3. Poor or non-existent management systems waste your time.

How to delegate your lower value tasks

Delegate as much lower value work as you are able.

Prioritise your task list

How to prioritise your task list - prioritise tasks according to their value.
Manage your priorities by means of a decision matrix.

1. Priority order decision matrix
2. Yes or no? Decision
3. Which one / what kind decision

Keep repeating the question: What is the most valuable use of my time, right now?

How to manage Interruptions: The 80/20 principle

• How to get the maximum value in the minimum time without causing offence to the listener?
• The Pareto time management principle states that 80% of the value comes from 20% of the causes
• 80% of the value of the interruption will be in 20% or less of what they say
• Manage the interruption using the "Pareto question"

Practical exercises for the delegates to learn skills

Personal development training – Day Two - PM

Manage your emotions

Your actions are controlled by two things:

1. What you think
2. How you feel

How you feel will affect how you act and therefore the results you are able to create. Put simply:

• A person with a positive attitude tends to create good results
• A person without a positive attitude tends not to create good results
• A person with a bad attitude tends to create bad results

Therefore it is important to be able to create and sustain a "Positive Mental Attitude"

Develop a Positive mental attitude. How it works:

A positive attitude works for you like this:

1. Positive thoughts and beliefs together, cause positive feelings, such as confidence and desire.
2. Positive feelings, confidence and desire cause your actions to be progressive and goal orientated.
3. Your progressive and goal orientated actions tend to create progressively better results.
4. Your progressively better results trigger the next set of positive thoughts and beliefs.
5. The next set of positive thoughts and beliefs together, cause more intense feelings of confidence and high ambition.
6. And so on forever.

Positive mental attitude techniques

Manage your own mind. (Do not allow your thoughts or language to be become destructive)

Learn the EDISON success formula

The success formula is a description and prescription for all successful, goal directed action, composed of only five parts:

1. Decide your goal- Know your outcome
2. Formulate your best plan- in writing
3. Take decisive action – don’t wait.
4. Gather and evaluate the feedback. Both the positive and the negative
5. Use the negative feedback to make progress by continually adapting and evolving

Recognise that the success formula is a continuous process

Avoid the opposite: Failure formula

Failure is the opposite formula

1. Have no goals- suffer from indecision or unclear targets
2. No written plan - wing it
3. Procrastination – put it off
4. Become disheartened in the face of setbacks and disappointments
5. Stand still. Do the same thing this year as you did last year

Learn the value of "Critical feedback"

1. The role of criticism in success: all success will demand that you learn how to handle setbacks defeat and criticism.
2. Two forms of feedback. Constructive and destructive

Practical exercises for the delegates to learn skills

Final summary

How will this training help you to get the best from yourself and others?

Summary / action planning / close

Price for open training course

• Full days quality training
• Tea, coffee and cakes
• Lunch
• Full colour course notes
• Written action plan
• Certificate
• Access to the Post Course Portal:
  • Audio download of 'The Effective Leader Manager' programme
  • Access to DVD downloadable training courses:
    • Conflict Management
    • Time Management
    • Stress Management
    • Interview Skills
    • Accelerated Learning
  • Free eBook 'The Effective Leader Manager'
  • Free training needs analysis, with personalised development action plan based upon results

Plus 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Price for in house training course

In House Course: from £1,700 +VAT per day for up to 20 delegates

Please call us on +44 1452 856091 to discuss your requirements for the in house training course.

If you want to know more about any Management Training Course or their suitability for you or a colleague call us on +44 1452 856091.