Personal Development Training Course - Two Day

About this Personal Development Course

Training to help achieve your goals, develop your professional skills. Communicate with clarity and persuasion. Make the right decisions. Manage performance issues and conflict. Prioritise and delegate. Motivate and inspire others. ILM CPD approved.

This Personal Development Training course is designed to help you improve your professional skills and help you achieve goals.

Personal Development Training is intended to improve your future, by expanding professional skills sets: Make the correct decision. Communicate with clarity and impact. Properly prioritise tasks and delegate effectively. Solve problems and handle conflict situations. Improve self-confidence and motivate others.

On this course you will improve your abilities in six essential skill sets:
Goal setting. Precise and accurate language. Planning and prioritisation. Conflict management. Emotional management. Inspiring others.

Other people and systems do affect your results, but we can be sure that by far the most powerful influence in your life is yourself.

If you decide to improve yourself by expanding your skills and knowledge, then you will achieve huge benefits for yourself, your organisation, and your family. The best investment you can make is to invest in yourself.

If you want to get the best performance from yourself and others, then you will love this Personal Development course.

Look at the full course description below.

Personal Development Training - Two Day Course Overview

Available Dates and Locations

Next Open Course Starts in 20 days, London - Central, places available Book Now >

Please note all our training courses include optional three months FREE telephone coaching to answer any on-going questions.

Course Timings: Start 09:00 - Finish 16:30. Lunch at 13:00, Tea Breaks at 11:00 and 15:00.
12 trainer-led hours, additional 2-3 via post-course portal independent learning

We currently offer training courses in: London, Manchester, Birmingham, Bristol, Maidstone, Scotland, Reading, Dublin, Ireland, Luton, Bedfordshire, Cambridge, Milton Keynes, Leeds, Gloucestershire

Personal Development Training Course Content

Personal Development Training - Day One - Morning

Definition: What is Personal Development?

Personal development is the systematic improvement of professional skills, in order to get the best performance from yourself and others.

Self-development

We recognise that “other people” and “the system” will affect your results, but the fact is that YOU are the most influential person in your life, because, wherever you go, YOU are always there.

If you want a better future, then the best way to achieve that is to develop yourself, in terms of improved knowledge, skills, abilities and mind-set.

How can you get the best performance from yourself and others?

Your performance is made up of six major skills:

• Goal focus
• Communication
• Planning / time management
• Conflict management
• Personal management: self-confidence and control
• The ability to inspire others

Goals are the starting point of all achievement

How to develop goal focus

Goals are the starting point of all achievement.
You are defined by your goals.
The difference between a wish and a goal.
Goal setting by means of 8 Part Smart.

Impression Management

Every day you leave an impression in the minds of others. People judge you based on everything you say and do. Decide what impression you wish to leave and then act accordingly.

Practical exercise in impression management: personal branding.

Developing your Personal Communication Skills

Communication is the accurate transfer of information and ideas. Vague or ambiguous communication will cause errors and frustration. Therefore, it is important to master the art of accurate language.

How to Define the Key Terms of Your Message

Practical exercises to improve the accuracy and precision of your language.

It is important to master the art of accurate language

Affirmative vs Negative Language

Affirmative language tells people what is, negative language tells people what is not.

Many people spend too much time talking about what they don’t like, can’t or won’t do.

Instead of that, train yourself to talk about what you like, what you can do and what you will do.

Distinguish the Critic from the Cynic

The ability to distinguish between two similar, but different things, is a major skill to master.

Critics and cynics are very similar, but you must be able to distinguish between the critical thinker, from the cynic.

We will show you how to differentiate between a critical thinker and a cynic.

Negative vs Positive Instructions

Don’t panic - Suggests panic.

Don’t worry - suggests worry.

It is important to avoid giving negative instructions, instead always frame your instructions in the positive sense.

Practical exercises in reframing negative sentences in the positive sense.

Don’t panic, stay calm.

Personal Development Training - Day One - Afternoon

Develop your ability to handle conflict and difficult people

Conflict is inevitable. It is inevitable because not everyone shares your views. Everyone has their own opinions about what is good, right, fair and funny. Consequently, people disagree.

You must know how to deal with conflict situations and difficult conversations effectively.

How to manage negative emotions

Conflicts often degenerate into negative emotions. We need to prevent the negative emotions from taking over. We need to know how to take the heat out of the situation.

When in conflict, do not use opinionated, highly charged, emotional, subjective language. Instead, use only objective, rational, factual, non-emotional language.

We will explain the difference between objective and subject language.

How to use Objective Language in a Conflict Situation

We will practice changing everyday language into objective language and how to use it in real-life conflict situations.

When in conflict:
Keep it simple, keep it safe.

Prepare your Words in Advance

When in conflict, it is important to decide exactly what you will say, before you say it. Don’t just blurt-out something, because the more you say, the more likely you will say something wrong.

Keep it simple, keep it safe.

Distinguish Reasons from Excuses

There is no such thing as a reasonable excuse. It is either a reason, or an excuse.

We will differentiate between what you should take as a reason, for not doing something and what you should dismiss as an excuse.

When to compromise and when not to

Know when to find a middle ground compromise.
Know when to hold the line and stand firm.
We will practice with five real-life scenarios.

Always finish on a positive note

It is important to remember the power of praise.
Appreciation is free to give and costly not to.
Never underestimate the power of “A few kind words”.
Always take the time to say, “Thank you, I appreciate it”.

Personal Development Training - Day Two - Morning

Time management and Positive mental attitude

Time Management and Personal Effectiveness

Time management is the art of doing the right things in the right order.
You are a limited resource; facing an unlimited demand. Therefore, you need to make good decisions about how you will prioritise your use of your time and effort.

Operate according to your plan, not your mood

Success comes by doing the most VALUABLE things first.
Not the easiest things first.

Don’t automatically do the easiest things, first.

Instead do the most VALUABLE thing first, even if it is not easy, and even if you are not in the mood.

Procrastination is the art of putting off what you know you should do, because you are not in the mood. Procrastination is the enemy of personal achievement.

The Correct Way to Prioritise

Effective people judge tasks by two criteria, by value and by time.

When deciding how to spend your time ask two questions:

1. What is the value of the task?
2. What is the deadline pressure for this task?

We will show you how to prioritise your tasks into four categories.

Distinguish between 'busy-work' and 'productive-work'

Busy-work is work that keeps you occupied, but is relatively non-productive. Productive-work is high value, but not YET deadline driven.

How to deal with time-wasters

There are three categories of time wasters:

1. Your own bad habits
2. Other people’s bad habits
3. Inefficient systems

We will discuss strategies to deal with all three types.

How to handle interruptions and low value distractions

We live in an age of distractions.
Everyone wants a piece of your brain.
Learn to concentrate your mind onto a point, without allowing it to be distracted by trivia.

Delegation is the art of entrusting a task to another

Proper Delegation

Delegation is the art of entrusting a task to another.
You cannot do it all. You don’t have the time nor energy. Therefore, you must gain the willing cooperation of others. You need others to do things for you. You need to be able to effectively delegate certain tasks to others.
We will help you to delegate the right task, to the right person.

How to Prioritise and create a “track to run on”

Without a track to run on, you will run off course.
We will show you how to write your daily priority planner.

The 80/20 principle and its application to personal effectiveness

The 80 20 Pareto principle tells us that majority of the value, is to be found in a small minority of the content. You need to find the 20% of the task content, that will account for 80% or more of its value.
We will help you to do that and become more efficient.

Gain the maximum value, in the minimum time

You are a limited resource, facing an unlimited demand. Therefore, you need to find the maximum value, in the minimum time, without causing offence to anyone.

Personal Development Training - Day Two - Afternoon

Personal Effectiveness and Emotional Intelligence

Your emotions and how to handle them.
Other people’s emotions and how to handle them.
We start with managing our own emotions, since you cannot hope to manage other people, if you cannot first manage yourself.

Your emotions are caused by your state of mind

Your emotions (feelings) are a reflection of your thoughts and beliefs.

Simply put:

• Positive thoughts create positive emotions
• Negative thoughts create negative emotions

Therefore, emotional intelligence is based upon your ability to manage your thoughts.

We show you how to create a positive mind-state and how to maintain it, especially during tough times.

Create a positive mind-state and maintain it, especially during tough times

Create and sustain a Positive Mental Attitude

Attitudes are habitual thought processes, which can be changed. With effort, negative thought habits can be transformed into something more positive.

How attitude affects your communication

Whatever you think about, is what you will talk about. Therefore, negative attitudes create negative speech, which negatively affects other people. Positive attitudes create positive speech, which positively affects other people. Therefore, conversation control is our primary means of affecting our own emotions and those of other people.

Conversation Control

There is a relationship between the words you use, and how you feel. Therefore, controlling your conversation is the best way to manage emotions.

We will learn how the needless repetition of negative thoughts, can be replaced with something more optimistic and productive.

The Five Part Success Formula

Success is simple, but not easy.
Success comes from the consistent application of just five words:
Purpose. Plan. Action. Feedback. Change.

How to Transform Failure into Feedback

You can become almost unstoppable, when you learn how to transform failure into “learning experiences”.

Transform “criticism” into “valuable information”.

We will show you how to profit from setbacks, difficulties and defeats.

Make Your Life Better from the Inside Out

Your Life chances can be positively affected by your mind set.

You are not what you THINK you are, but what you think, YOU ARE.

It is not WHAT happens that makes the biggest difference, but rather, it’s what you DO about it.

How to “Stack the Odds” in your Favour

To a certain degree, your life is affected by chance. But you can stack the odds in your favour by doing and saying the right things, whilst avoiding “self-sabotage” and “rookie mistakes”.

Personal Development Plan

Draw up your personal development plan, by listing all the things you will do differently as a result of learning the material we have covered on this course.

The Course Training Method

The training method follows this general pattern - the training is very interactive and interesting:

1. The trainer gives a clear explanation of the point in question with specific examples.
2. Then, the delegates practice by doing an exercise with each other.
3. The delegates practice by doing an exercise with the trainer.
4. All points are supported with full written notes to take away.
5. Delegates are asked to write down an associated action, for each point made.
   (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Express an Interest

If you feel you would like to attend but cannot yet commit to a secured booking, you can express your interest here.

Open Training Course Pricing and Availability

You are able to book this course online today.

Next Open Course Starts in 20 days, London - Central, places available Book Now >

The open training course costs only £875 +VAT per delegate. For this price we provide:

• Two full days of quality training
• Tea, coffee and cakes
• Lunch
• Full colour course handbook
• Written action plan
• Certificate
• Training articles and newsletters
• Access to additional free training material* after the course

Plus, 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Course Timings

Start 09:00 - Finish 16:30.
Lunch at 13:00, Tea Breaks at 11:00 and 15:00.

12 trainer-led hours, additional 2-3 via post-course portal independent learning.

After the course, how can you keep the training-momentum going?

We understand that it is important to keep the momentum of the training going, in the weeks after the course. The ideas and methods that you learnt during the course need to be implemented, not just for the two weeks after the course, but for all time!

In order to make that happen, we will give you continued, on-going support after the training course has finished.

* This support comes in the form of...

• PDF download of the training handbook
• Newsletters containing training blogs and articles, which will provide you with ongoing training and good ideas, whenever you need them.
• Fun questionnaires that are designed to tease out your strengths and weaknesses and then give you ideas as to how you might improve your performance.
• Decision matrices that will allow you to make decisions and prioritise tasks into the correct order.
• Summary diagrams and mind maps from the course.
• Conflict scripts that give you examples of how the conflict method can be used, in real life situations.
• Free eBook the effective leader manager.

All Open Course Dates and Locations

In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day for up to 20 delegates (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

• Quality training delivered by an experienced trainer
• Full colour course handbook
• Personal written action plans
• Access to additional free training material after the course
• Three months free telephone coaching

In-House Proposal Document

Download the in-house training proposal document

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

Course Summary Diagram

This Personal Development Training course outline is available to download as an A4 poster:

Download the Course Summary document

Email your Manager

If you are reading this page with the intention of attending the course, then you may need to 'put forward a case' to a manager who makes the final decision.

So, you may find it beneficial to give your manager this document, which will give all the information needed to make the right decision.

To do this, please enter the manager's email address below and.. take me to your leader!

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Personal Development Training Course Quiz

The best way to ensure success is to develop yourself and the people around you.

If you stay the same, nothing will change.
If you will improve, everything around you will seem to improve.

Personal development means developing the key skills that make the biggest difference.

Take this course quiz to see where you are strong and where you are NOT so strong.