Personal Development Training Course - Two Day

About this Personal Development Course

Training to help achieve your goals, develop your professional skills. Communicate with clarity and persuasion. Make the right decisions. Manage performance issues and conflict. Prioritise and delegate. Motivate and inspire others. ILM CPD approved.

Personal development training is about improving your future, by improving your personal skills, knowledge and abilities.

There are six specific abilities you may want to improve.
Goal setting and personal achievement. Accurate communication. Prioritising and planning. Conflict management. Emotional self-management. Inspire other people.

Even though you are affected by the actions of others, the most powerful influence on your results is yourself.

If you will decide today, to improve your own performance, then that will have a terrific effect on your future.

Personal development training is the most powerful investment you can make.So, you may wish to attend this brilliant two-day personal development training course.

We believe this comprehensive, two-day training course will be perfect to extend your knowledge: You will learn how to get the best performance from yourself and others.

Please read the full course description, confirm the high quality of the course content, then select your dates and book your place on this popular training course.

Personal Development Training - Two Day Course Overview

Available Dates and Locations

Next Open Course Starts in 12 days, Manchester, places available Book Now >

Please note all our training courses include optional three months FREE telephone coaching to answer any on-going questions.

Course Timings: Start 09:00 - Finish 16:30. Lunch at 13:00, Tea Breaks at 11:00 and 15:00.
12 trainer-led hours, additional 2-3 via post-course portal independent learning

We currently offer training courses in: London, Manchester, Birmingham, Bristol, Maidstone, Kent, Glasgow, Scotland, Leeds, Gloucestershire

Personal Development Training Course Content

Personal Development Training - Day One - AM

Introductions

We are here to improve our chances for the future, by improving our own personal skills, abilities and mind set.

You become whatever you think about.

You are the most influential person in your life.

We recognise that “Other people” and “The system” affect your results, but the fact is that YOU are the most influential person in your life, because, wherever you go, YOU are always there.

If you want a better future, then the best way to achieve that is to develop yourself, in terms of improved knowledge, skills, abilities and mind-set.

We therefore need to develop detailed answers to a single question:

How can you get the best performance from yourself (and others)?

You can get the best performance from yourself by improving the following six skill sets.

• Goals setting
• Communication
• Planning / time management
• Conflict management
• Self-confidence and control
• Leadership skills

Let us take them one at a time.

How to develop goal focus

Goals are the starting point of all achievement.

Your goals give you identity.

Your communication needs to be:
Clear, Convincing and Emotionally Compelling

The difference between a Wish and a Goal.
Goal setting by means of 8 Part Smart.

Decide how you wish to be perceived by others, and then act accordingly.

People will judge you based upon two things:

• Everything you say and
• Everything you do

Therefore, you can upgrade your professional reputation, by becoming more keenly aware of everything you say and do. We call this process:

• Impression management – Manage the impression you make
• Conversation control - Make your words count for you, not against you

The accurate use of language

You need to gain the cooperation of others. Therefore, you need to become a Master communicator. A master communicator is a person whose communication is always;

• Crystal clear
• Convincing and persuasive
• Emotionally compelling

Additional notes on how to make your meaning crystal clear.

Distinguish the critic from the cynic

A major skill in life to develop is: The ability to distinguish between two similar, but different things.

For example: Pussy cats and tigers are very similar, but also very different: If you mix them up; you could soon be in deep trouble.

Similarly, critics and cynics are very similar. You must separate carefully the critical thinkers, from the cynics. We will identify the difference between a critical thinker and a cynic.

Define your most important ideas

There is a question that everyone on the planet reserves the right to ask you, at any time. That question is;

When you say XXXXX, what do you mean, specifically?

You must always be able to answer that question with confidence and authority. If you cannot explain what you mean, specifically, then you lose your credibility.

We will show you how to always be able to answer the “killer question”: What do you mean specifically?

We will show you how explain your ideas in crisp and clear language.

Personal Development Training - Day One - PM

How to handle difficult people.

Conflict is inevitable. It is inevitable because not everyone shares your views. Everyone has their own opinions about what is good, right, fair and funny. Consequently, people disagree.

Conflict is inevitable, and you must know how to deal with conflict situations and difficult conversations, more effectively.

We will spend the afternoon figuring out the way to best manage conflict situations.

How to manage negative emotions

Conflicts often degenerate into negative emotions. We need to prevent the negative emotions from taking over. We need to know how to take the heat out of the situation.

We introduce the idea of objective language. And we contrast it to subjective language.

The point is, to NOT use opinionated, highly charged, emotional language. But instead to use objective, factual language.

Use objective language

We will explain what objective language is and how to use it.

Prepare your message in advance

It is important to figure out what you will say, before you say it.
Don’t just blurt-out anything.

The more you say, the worse it can get.
Keep it simple, keep it safe.

When in conflict:
Keep it simple, keep it safe.

Separate reasons from excuses

Distinguish between two different, but similar things. Reasons and excuses.

When to compromise and when not to.

Know when to find a middle ground compromise.
Know when to hold the line and stand firm.

Let us run some practice scenarios.
Five “play and practice scenarios” for you to practice your skills.

Always finish on a positive note.

It is important to remember the power of praise, appreciation and thanks.

Appreciation. It is Free to give and costly not to.

Never underestimate the power of “A few kind words”.
Always take the time to say, “Thank you, I appreciate it”.

Personal Development Training - Day Two - AM

Time management and Positive mental attitude

This morning we concentrate on how you use your two most precious resources:

• Your time
• Your effort

Time management training

You are a limited resource; facing an unlimited demand.
Therefore, you need to make good decisions about how you will prioritise your use of limited time and effort.

Success comes by doing the most VALUABLE things first.
Not the easiest things first.

Operate according to your plan, not your mood

Don’t automatically do the easiest things, first.
Instead do the most VALUABLE things, first.
Even if they are not easy

Procrastination is the art of putting off what you know you should do, because you are not in the mood.
Procrastination is the enemy of achievement.

To judge priorities; look at the “Task-deadline” and the 'Task-value'

When deciding how to spend your time ask two questions:

1. What is the value of the task?
2. What is the deadline pressure for this task?

Distinguish between 'busy-work' and 'productive-work'

Busy work, is work that keeps you occupied, but is relatively non-productive.
Productive work is high value, not YET deadline driven.

How to handle interruptions and low value distractions

We live in the age of distractions.
Everyone wants a piece of your brain.
Learn to concentrate your mind onto a point; Without allowing it to be distracted by trivia.

Learn to concentrate your mind onto a point;
Without allowing it to be distracted by trivia.

Proper delegation

Delegation is the art of entrusting a task to another.

You cannot do it all. You don’t have the time nor energy. Therefore, you must gain the willing cooperation of others. You need others to do things for you. You need to be able to effectively delegate certain tasks to others.

We will help you to delegate the right task, to the right person.

Prioritise and create a “mental track to run on”

If you don’t have a track to run on, then you will run off track.

You will feel you are being bounced around by circumstances and other people.

You need to determine your track to run on and strive to keep to the plan, modifying it to accommodate change.

We will show you how to write your daily plans of action.

The 80/20 principle and its application to time management

The 80 20 Pareto principle tells us that the lion’s share of the value, is to be found in a small minority of the content. You need to find the top 20% that will account for 80-100% of the value.

We will help you to do that and become more efficient.

Gain the maximum value, in the minimum time

Your task is to find the maximum value, in the minimum time without causing offence to anyone.

We will help you to find the maximum value in the minimum time.

Personal Development Training - Day Two - PM

The last session is about the emotions.

Your emotions; and how to handle them.

Other people’s emotions; and how to handle them.

We start with managing our own emotions, since you cannot hope to manage other people, if you cannot first manage yourself.

The first thing to say is that your emotions are a product of your thoughts and beliefs. (Attitudes).

Words:
They have the power to create;
and destroy

We will help you to create a positive attitude, especially during tough times.

Create and sustain a Positive mental attitude

Your attitude is important because your attitudes affect how you feel and therefore how you act. Your attitudes can help you or hinder you, depending on whether they are well-adapted, or mal-adapted attitudes.

How attitude affects your tangible results

Now we will get into the details of emotional management and conversation control. We will show you:

• How to manage your own mind, and therefore how you feel
• How to control your conversation and therefore how you affect the way other people feel
• How to control another person’s conversation and therefore how they make you feel

Your feelings are affected by words. It’s all about the words you use to describe what is going on.

The Five Part Success Formula

Success is simple, but not easy.

Success comes from the consistant application of just five words:
Purpose. Plan. Action. Feedback. Change.

How to avoid the opposing “failure formula”

Failure is the opposing formula:

• No specific goals
• Lack of planning
• Lack of action. (Lack of initiative)
• Unwillingness to accept valid criticism
• Refusal to change and adapt to changing circumstances

How to profit from setbacks, difficulties and defeats

You can become almost unstoppable when you learn how to transform failure into “learning experiences”.

Transform “criticism” into “valuable information”.

Similarly, you can become almost superhuman, when you learn to transform “criticism” into “valuable information that will inform your next improvement”.

Turning negative situations into positive

Nobody can stop you when you know how to transmute problems, into progress.

Your Life chances can be positively affected by your mind set

You are not what you think you are, but what you think, YOU ARE.

It is not what happens that makes the biggest difference: but rather, what you DO about what happens.

How to “stack the odds” in your favour.

To a certain degree, your life is affected by chance. But you can stack the odds in your favour by doing and saying the right things, and avoiding “self-sabotage” and “rookie mistakes”.

So, we will summarise by naming all the things we will do, as a result of coming on this course. And equally; as a result of this course, all the things we will stop doing.

Action plan, final summary close

The Course Training Method

The training method follows this general pattern - the training is very interactive and interesting:

1. The trainer gives a clear explanation of the point in question with specific examples.
2. Then, the delegates practice by doing an exercise with each other.
3. The delegates practice by doing an exercise with the trainer.
4. All points are supported with full written notes to take away.
5. Delegates are asked to write down an associated action, for each point made.
   (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Open Training Course Pricing and Availability

You are able to book this course online today.

Next Open Course Starts in 12 days, Manchester, places available Book Now >

The open training course costs only £875 +VAT per delegate. For this price we provide:

• Two full days of quality training
• Tea, coffee and cakes
• Lunch
• Full colour course notes
• Written action plan
• Certificate
• Additional training material by means of monthly updates
• Access to the Post Course Portal

Plus, 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Course Timings

Start 09:00 - Finish 16:30.
Lunch at 13:00, Tea Breaks at 11:00 and 15:00.

12 trainer-led hours, additional 2-3 via post-course portal independent learning.

After the course, how can you keep the training-momentum going?

We understand that it is important to keep the momentum of the training going, in the weeks after the course. The ideas and methods that you learnt during the course need to be implemented, not just for the two weeks after the course, but for all time!

In order to make that happen, we will give you continued, on-going support after the training course has finished. The support comes in the form of the Post Course Portal.

The Post Course Portal is a web page that contains a review of all the course material, plus the following:

• Newsletters containing training blogs and articles, which will provide you with ongoing training and good ideas, whenever you need them.
• Fun questionnaires that are designed to tease out your strengths and weaknesses and then give you ideas as to how you might improve your performance.
• Decision matrices that will allow you to make decisions and prioritise tasks into the correct order.
• Summary diagrams and mind maps from the course.
• Conflict scripts that give you examples of how the conflict method can be used, in real life situations.
• Free eBook the effective leader manager.

All Open Course Dates and Locations

In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day for up to 20 delegates (international training price varies).

This price includes:

• Full days training
• Full course training manual
• Personal written action plans
• Access to the post course portal
• Three months free telephone coaching

Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

In-House Proposal Document

Download the in-house training proposal document

Contact Us Today

Please call us on +44 020 3856 3008 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 020 3856 3008.

Course Summary Diagram

This Personal Development Training course outline is available to download as an A4 poster:

Download the Course Summary document

Email your Manager

If you are reading this page with the intention of attending the course, then you may need to 'put forward a case' to a manager who makes the final decision.

So, you may find it beneficial to give your manager this document, which will give all the information needed to make the right decision.

To do this, please enter the manager's email address below and.. take me to your leader!

Other Popular Courses

You may be interested in one of our other popular courses:

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• Personal Development Training - Two Day Course
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• Conflict Management Training - One Day Course
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• Time Management Training - One Day Course
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Personal Development Training Course Quiz

The best way to ensure success is to develop yourself and the people around you.

If you stay the same, nothing will change.
If you will improve, everything around you will seem to improve.

Personal development means developing the key skills that make the biggest difference.

Take this course quiz to see where you are strong and where you are NOT so strong.