Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider
Emotional Intelligence Training (Part 1)

Emotional Intelligence Training (Part 1) Course - Half Day

Emotional intelligence is the ability to balance reason, emotions, and instincts to bring out the best in ourselves. It helps us stay calm under pressure, solve problems, and build strong relationships.

By developing emotional intelligence, we improve decision-making, reduce conflict, and boost both personal happiness and professional success.

This first, four-hour course teaches how our emotions start and how we can influence them.

Available as a Live Online Webinar or In - House

This is part 1 of a two-part course. Other parts: Part 2 

Background banner image for Emotional Intelligence Training (Part 1)

Emotional Intelligence Overview

We all have three brains: Rational, Emotional and Instinctive.

Emotional intelligence is the ability to balance our reason, emotions, and instincts in order to be at our best.

Developing these skills allows us to change how we think, feel, and act. It helps us manage our responses to events and people, stay calm under pressure, and make good decisions.

It also helps us handle stress, solve problems, communicate, and build relationships.

People who understand emotional intelligence think more clearly, act with purpose, and avoid unnecessary conflicts.

Emotional intelligence improves both professional performance and personal happiness.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Emotional Intelligence (Part 1) Course is rated based on 596 reviews. More Customer Reviews >
The course contained lots of valid points, which were put across in an easy to understand manner. Would highly recommend. The trainer explained everything in an engaging way. Happy to take on everyone's thoughts.
This course has provided me with some excellent tools to help me manage my staff and workload. I particularly liked the time management matrix, the right box/wrong box, and the 8 Smart Questions. Both trainers were engaging, knowledgeable, good-... [Read More]
>

Emotional Intelligence (Part 1) Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£295+VAT per delegate
 
  • Live Online Emotional Intelligence (Part 1) Virtual Training delivered via Zoom or Microsoft Teams
  • Easy to join - all you need is a laptop or tablet with a Webcam
  • Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)

Bespoke Training (In-House or Live Online)

£2,250+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • Half a day of quality training, delivered by an experienced trainer
  • Total of 4 CPD training hours (AM: 9am - 1pm or PM: 1.30pm - 5.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Emotional Intelligence Training (Part 1) Course Overview

This first, four-hour course teaches how our emotions start and how we can influence them. We learn that the brain creates thoughts, feelings, and behaviour through rational thinking, emotional reactions, and instinctive responses.

The course shows how beliefs and thoughts create emotions and how to manage both. We learn how to handle difficult people, prevent negative emotional reactions, and stay in positive emotional states.

We build confidence, reduce stress, improve communication, and strengthen relationships at work and home. The course gives you the correct concepts, understanding, and practical tools to replace fear, anger, and frustration with clear thought, rational optimism, and purposeful action.

Emotional Intelligence Cycle

Learning Outcomes:

  • Understand the three components of the brain—Rational, Emotional and Instinctive—and how they affect decision-making.
  • Define emotional intelligence and appreciate its impact on personal well-being and professional success.
  • Identify how beliefs and thoughts generate emotional responses and influence behavior.
  • Utilize self-analysis tools to measure your current emotional competencies and set growth targets.
  • Apply techniques for managing stress and controlling emotional reactions in challenging situations.
  • Develop strategies for effective communication by aligning rational thought with emotional insights.
  • Formulate personal action plans that incorporate emotional intelligence skills into everyday decision-making and leadership.

Emotional Intelligence Training (Part 1) Course Details

Click a topic to read more about it.

Morning Session

Register for an Online Training Session

We offer online training webinars via Microsoft Teams, please choose one of the sessions below to start your registration process:

Half a day of training (AM: 9am - 1pm or PM: 1.30pm - 5.30pm - UK time - Convert) - only £295+VAT per delegate

This is part 1 of a two-part course. Other parts: Part 2 

Date Platform Cost Availability

September

AM - 17 September 2025Online via Teams£295 +VAT£295 +VATCourse Full
PM - 18 September 2025Online via Teams£295 +VAT£295 +VATCourse Full

Emotional Intelligence Training (Part 1) FAQs

Click a topic to read more about it.

Companies We've Trained

Related Articles from our Leadership and Management Blog

Intelligence - From Data to Wisdom

26 August 2025 Intelligence - From Data to Wisdom Thumbnail

Learn the Data to Wisdom model that lifts data to information, knowledge, understanding and wisdom. Gain clear steps, real examples and ethical tips for sharp leadership.

Continue Reading >

How to Progress In a Hostile Economy

12 August 2025 How to Progress in a Hostile Economy Thumbnail

Learn proven ways to drive business growth in a tough economy. Add value, cut costs, train staff and use AI to boost efficiency, profit and customer trust.

Continue Reading >

Why a Level 5 Leadership & Management Diploma Might Not be your Best Option

8 October 2024 Why a Level 5 Leadership & Management Diploma Might Not Be Your Best Option Thumbnail

Compare the Level 5 Diploma to our two-day leadership and management training. Discover practical skills, flexible study and lower cost for busy managers.

Continue Reading >

Ilm Level 3 Leadership and Management Training and a Better Alternative

1 October 2024 ILM Level 3 Leadership and Management Training And a Better Alternative Thumbnail

Compare ILM Level 3 leadership training with a two-day, time-efficient course from Corporate Coach Group. Gain six core management skills fast, without exams.

Continue Reading >