Communication Mistakes

Important: GDPR Email Preferences

As you may already know, the EU General Data Protection Regulation (GDPR) will be coming into effect on 25th May 2018. We take your privacy seriously and we are working hard to ensure we comply with the new data protection laws. You can find out more about how we're doing this in our privacy policy on our website.

We want to make sure you continue to receive the latest newsletters, blogs, special offers and more.

As someone who has opted-in to receive our emails in the past, we’d like to give you this opportunity to confirm what you wish to receive:

Just so you know, if you don’t let us know what kinds of emails you want to receive from us, we’ll stop emailing you on the 24th May 2018 - you'll be missing out!

You are of course free to change your mind at any time – just follow the link at the bottom of any of our emails.

Communication Mistakes

Here is the list of the most common communication mistakes:

1. Standing too close.
2. Talking too much.
3. Talking without saying anything of value.
4. Only half listening.
5. Swearing.

Standing too close.

Everyone has a personal space around them, into which they permit only their closest friends.

If you unnecessarily impose yourself into their personal space, then you annoy and offend the other person.

When in conversation, unless you are good friends or family, maintain a distance of about one arm's length.

Don't invade personal space.

Keep a respectable distance.

Talking too much.

Many people talk too much.

Good conversation means a fair distribution of talking and listening. About 50-50.

But if you really want to be known for being a good conversationalist, then you should let the other person do most of the talking.

Operate on ratios of about 60-40 in the other's favour.

Ask more questions and make fewer assertions.

Talking without saying anything of value.

Many people speak without thinking; they blurt out the first thing that pops into their mind, much of it of no value to anyone.

Everything you say will either;

1. Add value to others.
2. Fail to add value to others.
3. Detract value from others.

Ensure that when you talk, your conversation is geared towards adding value.

Only half listening.

Many people don't listen; they only pretend to listen.

The best way to improve your listening skills is to actively visualise what the other is saying.

If you cannot picture in your mind's eye, what the other is saying, then ask a clarifying question. "When you say that, what do you mean specifically?

Swearing.

Many people swear too often. This is a crude and common mistake.

It reduces the speaker's credibility and it shows a lack respect to the listener.

Nobody wants to hear you swearing.

Your vocabulary is capable of expressing itself without it.

About the Author: Chris Farmer

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Communication - Clear Communication

• How to be a good conversationalist
  Conversational skills are essential both in business and socially, so here are some top tips to becoming a good conversationalist.
  Read Article >
• Advanced Communications Skills
  Advanced Communications Skills Advanced Communications Skills - Choose your words carefully Mr Bond, they may be your last! It is possible to mess up BIG TIME, in the blink of an eye, by the clumsy use of language. Words have power. This power can make you more successful or it can...
  Read Article >
• Presentation Skills for Nervous People
  Many people find making presentations nerve-wracking. But there is a success formula for making effective presentations, which can help even the most nervous speaker. Find out how you can be more confident and take advantage of FREE training today.
  Read Article >
• Six Step Formula for Investigative Interviews
  Managers are often required to conduct interviews to obtain information that may be needed as evidence in court. Therefore it is essential that interviews are professionally conducted.
  Read Article >
• Communication Methods
  Methods of Communication Communications skills training is mostly concerned with the proper use of language. The degree of your communication skills and your use of language can even determine how successful you will be. Those people who are training their communications skills and therefore, can more effectively handle words do far...
  Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

Next Open Course Starts in 4 days, Online - Teams, places available Book Now >