Communication Mistakes

Important: GDPR Email Preferences

As you may already know, the EU General Data Protection Regulation (GDPR) will be coming into effect on 25th May 2018. We take your privacy seriously and we are working hard to ensure we comply with the new data protection laws. You can find out more about how we're doing this in our privacy policy on our website.

We want to make sure you continue to receive the latest newsletters, blogs, special offers and more.

As someone who has opted-in to receive our emails in the past, we’d like to give you this opportunity to confirm what you wish to receive:

Just so you know, if you don’t let us know what kinds of emails you want to receive from us, we’ll stop emailing you on the 24th May 2018 - you'll be missing out!

You are of course free to change your mind at any time – just follow the link at the bottom of any of our emails.

Communication Mistakes

Here is the list of the most common communication mistakes:

1. Standing too close.
2. Talking too much.
3. Talking without saying anything of value.
4. Only half listening.
5. Swearing.

Standing too close.

Everyone has a personal space around them, into which they permit only their closest friends.

If you unnecessarily impose yourself into their personal space, then you annoy and offend the other person.

When in conversation, unless you are good friends or family, maintain a distance of about one arm's length.

Don't invade personal space.

Keep a respectable distance.

Talking too much.

Many people talk too much.

Good conversation means a fair distribution of talking and listening. About 50-50.

But if you really want to be known for being a good conversationalist, then you should let the other person do most of the talking.

Operate on ratios of about 60-40 in the other's favour.

Ask more questions and make fewer assertions.

Talking without saying anything of value.

Many people speak without thinking; they blurt out the first thing that pops into their mind, much of it of no value to anyone.

Everything you say will either;

1. Add value to others.
2. Fail to add value to others.
3. Detract value from others.

Ensure that when you talk, your conversation is geared towards adding value.

Only half listening.

Many people don't listen; they only pretend to listen.

The best way to improve your listening skills is to actively visualise what the other is saying.

If you cannot picture in your mind's eye, what the other is saying, then ask a clarifying question. "When you say that, what do you mean specifically?

Swearing.

Many people swear too often. This is a crude and common mistake.

It reduces the speaker's credibility and it shows a lack respect to the listener.

Nobody wants to hear you swearing.

Your vocabulary is capable of expressing itself without it.

About the Author: Chris Farmer

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Communication - Clear Communication

• Communication Skills Training: Objective and Subjective Language
  Objective and Subjective Language It is important to distinguish between two kinds of language: Objective language and subjective language. Every day you experience your "personal experience". You have to experience YOUR experience of an event. But isn't it true that YOUR experience of an event, may be very different to the...
  Read Article >
• Three ways to improve your communication skills
  How can you improve your communication skills? Communication is important to you because you use your communication to gain the cooperation of others. You need the cooperation of others: you need cooperation from your colleagues, your suppliers, your customers, and your family. If you cannot gain the cooperative assistance of others...
  Read Article >
• Virtual Presenting Skills
  With more presentations than ever being held online, Presenters have had to adjust their presentation styles in order to keep and maintain the interest of their virtual audience. Join us for our FREE webinar on Virtual Presenting Skills.
  Read Article >
• Communication Methods
  Methods of Communication Communications skills training is mostly concerned with the proper use of language. The degree of your communication skills and your use of language can even determine how successful you will be. Those people who are training their communications skills and therefore, can more effectively handle words do far...
  Read Article >
• What are good communication skills?
  In most areas of your life, the ability to communicate effectively is key to your success. Here are three tips to consider and put into practice today. Try our communication skills quiz to see where your strengths lie.
  Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

Next Open Course Starts in 8 days, Birmingham, places available Book Now >