Established, since 1997, leading UK based training provider.

Communication: Negotiation Skills

Communication: Negotiation Skills

Negotiation Skills Training

In business, you often have to negotiate with other people. Maybe though, you have never been taught the proper principles of negotiation.

Negotiation is defined as:

"The process of gaining an agreement where all parties can arrive at a mutually beneficial and sustainable solution.

It is a transaction where both have a veto over the final outcome. It requires voluntary consent on all sides."

Negotiation Skills Training Course

Our in-house negotiation skills course covers the following:

1. Be clear about what you want.

Write it down.

Know too, what you do not want.

Knowing what you want is the critical step. Be specific.

Know why you want it.

2. In negotiations, don't just agree to the first proposal.

Saying "yes" to their first offer may leave you open to lose/win solution.

3. Maintain your principles.

Honesty in all your dealings, is the first principle.

The second principle here is trade. You are not there to give your stuff away.

Something for something. Not something for nothing.

4. Once agreed, stick to the agreement.

If the other person wants to change the package, the terms must change too.

Use the magic phrase, "Yes. But only if......"

Ensure you have a list of your negotiable variables.

5. Watch for bargaining activity just before a deadline.

Deadlines can produce extra leverage, which can be used to gain an extra concession. So be emotionally prepared to use this fact, or resist it.

6. Avoid trying to "drive a hard bargain" by unnecessarily tough talk.

It may be seen as intransigence by the other side.

Take a tough position but keep your style professional and relaxed.

"Tough talk" in the sense of needless over-assertiveness, is bad for business.

7. Record the details of each negotiation.

Always record the details of negotiations, in writing. In case of a later dispute, what you write down may one day be useful information.

8. Always maintain respect for the other person's identity as you question his/her proposition.

Always be polite. Never be rude to anyone.

9. Think Win/Win.

If it is to be sustainable, then there has to be genuine value in the solution for both parties.

The basis of win/win is rational, tough, fair-trading.

10. Keep an eye on your emotional state.

Stay relaxed and focused. Keep your cool.

Benefits of Negotiation Skills Training

Our one-day in-house negotiation skills course will show you exactly how to prepare for a successful negotiation process.

On this course, you will be provided with effective, practical negotiating skills. You will be able to use these skills immediately to improve your results.

Negotiation skills training will enable your team to get the best possible results from any negotiation situation.

We have designed this course to be well-structured, informative and fun.

Communication Skills Training Communication Skills Training Course Logo

Communication Skills Training

Do you ever think to yourself, "I know what I mean, but I can't explain it"? You need to be able communicate facts, feelings, information and ideas, in a clear, professional and confident manner. If you want to learn more about our communication skills training, please click here.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Communication - Clear Communication

  • Better Work Relationships
    Developing your ability to create and maintain excellent relationships will help you enjoy more success in every aspect of your life.
    Read Article >
  • Notes on winning by Arnold Schwarzenegger
    It's about living. Not just existing! Wise words from one of the most successful people in the world.
    Read Article >
  • The Secrets of Effective Communication
    Words have great power. They can conjure up images in the minds of your listener. Think about the language you use in order to avoid any misunderstanding. In business, using the correct words can make or break a sale.
    Read Article >
  • Communication skills for trainers or presenters
    Communication skills for trainers or presenters As a trainer or presenter: You have three major goals. To make your messages and material: 1. Informative 2. Enjoyable 3. Memorable Let us look at each in turn: Informative Your delegate must find your material informative. In order for that to happen, you must...
    Read Article >
  • Twelve Ways to Improve Your Communication Skills
    Some people seem to have been born with the gift of the gab. Mastering communication skills is the key to your future success.
    Read Article >