Assertiveness is the communication middle ground - not too passive, not too aggressive. Learn how to express yourself with confident words, appropriate body language and the right voice tones.
Assertiveness
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Effective assertiveness works across three channels simultaneously. Assertive language means using words and phrases that convey conviction without being threatening or dismissive. Assertive body language means using posture, eye contact, hand gestures and facial expressions that reinforce your message rather than undermine it. Assertive voice tone means speaking at the right volume, pace and pitch to signal confidence and encourage attention.
These articles are valuable for anyone who finds themselves either steamrolled in meetings or, conversely, prone to coming across as too forceful. Developing assertiveness makes you more effective in negotiations, performance conversations, client interactions and any situation where you need to influence without direct authority.
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