Communication Skills: Clear, Rational and Positive
Communication Skills: Clear, Rational and Positive
Your communication should always be:
1. Clear. People should always be able to understand what you mean.
2. Rational. Back your message with as many "reasons to believe" that what you say, is true and good.
3. Positive. Ensure that your message has a positive intent.
Let us look at each communication quality.
1. Make your communication clear, not vague.
Make your communication as clear, precise and accurate as possible.
Avoid ambiguity, vagueness or over-generalised language.
Vague, ambiguous words and phrases will cause miscommunication, confusion and error.
An example of vague communication would be: Please, send me those documents ASAP.
Can you see that ASAP denotes no definite meaning? ASAP is an example of vagueness.
On the other hand, clear, accurate and precise language will cause understanding and confidence to grow, in the mind of your listener.
Strive to be clear in your communication.
2. Make your communication rational.
Give good reasons to believe that what you say is true, right and good.
True means: Your message corresponds to the facts.
Right means: Your message corresponds to proper ethics.
Good means:The implementation of your ideas will result in progress towards your goals.
To make your communication more rational, use LOGIC.
Try to use a logical, scientific method of communicating your message. Provide a logical rational to support your ideas.
If you fail to provide a rational for your message, then nobody will have a reason to believe it.
If you do provide a logic to your message, them people will be more inclined to believe it.
3. Positive intent.
Try to imbue your communication with a sense of positivity.
This means be optimistic and friendly, with a can-do attitude.
- Optimistic means: You offer a vision of a better future.
- Can-do attitude means: you focus on what can be done and how: Not on what cannot be done and why.
- Friendly means: assuming a likeable tone, with signs of warmth, good humour and respect.
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Further Reading in Communication - Clear Communication
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A Course on Clear, Confident Communication
A Course on Clear, Confident Communication Clear communication may be defined as the art of transferring an idea, or piece of information, from your mind, into the mind of another, without distortion, error, omission or misunderstanding: Meaning: the idea or piece of information, in the mind of the listener, at the...
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The Most Important Question
Many people speak in vague terms, or they don’t make themselves clear, so don't be afraid to ask them for clarification. It is dangerous to guess their meaning; ask the all important question before jumping to conclusions.
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Twelve Ways to Improve Your Communication Skills
Some people seem to have been born with the gift of the gab. Mastering communication skills is the key to your future success.
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Gain Their Understanding and Agreement
Communication is important because you need to gain the understanding, agreement and active cooperation of others. Without cooperation your progress will be limited.
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If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:
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