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Communication Skills: Clear, Rational and Positive

Communication Skills: Clear, Rational and Positive

Communication Skills: Clear, Rational and Positive

Your communication should always be:

1. Clear. People should always be able to understand what you mean.

2. Rational. Back your message with as many "reasons to believe" that what you say, is true and good.

3. Positive. Ensure that your message has a positive intent.

Let us look at each communication quality.

Communication - Clear Communication : Communication Skills: Clear, Rational and Positive

1. Make your communication clear, not vague.

Make your communication as clear, precise and accurate as possible.

Avoid ambiguity, vagueness or over-generalised language.

Vague, ambiguous words and phrases will cause miscommunication, confusion and error.

An example of vague communication would be: Please, send me those documents ASAP.

Can you see that ASAP denotes no definite meaning? ASAP is an example of vagueness.

On the other hand, clear, accurate and precise language will cause understanding and confidence to grow, in the mind of your listener.

Strive to be clear in your communication.

2. Make your communication rational.

Give good reasons to believe that what you say is true, right and good.

True means: Your message corresponds to the facts.

Right means: Your message corresponds to proper ethics.

Good means:The implementation of your ideas will result in progress towards your goals.

To make your communication more rational, use LOGIC.

Try to use a logical, scientific method of communicating your message. Provide a logical rational to support your ideas.

If you fail to provide a rational for your message, then nobody will have a reason to believe it.

If you do provide a logic to your message, them people will be more inclined to believe it.

3. Positive intent.

Try to imbue your communication with a sense of positivity.

This means be optimistic and friendly, with a can-do attitude.

  • Optimistic means: You offer a vision of a better future.
  • Can-do attitude means: you focus on what can be done and how: Not on what cannot be done and why.
  • Friendly means: assuming a likeable tone, with signs of warmth, good humour and respect.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in Communication - Clear Communication

  • A Course on Clear, Confident Communication
    A Course on Clear, Confident Communication Clear communication may be defined as the art of transferring an idea, or piece of information, from your mind, into the mind of another, without distortion, error, omission or misunderstanding: Meaning: the idea or piece of information, in the mind of the listener, at the...
    Read Article >
  • Eight Ways to Improve Your Communication Skills
    Good communication skills are vital to successful relationships both in work and in your personal life. Here are eight ways to improve your communication skills.
    Read Article >
  • The Most Important Question
    Many people speak in vague terms, or they don’t make themselves clear, so don't be afraid to ask them for clarification. It is dangerous to guess their meaning; ask the all important question before jumping to conclusions.
    Read Article >
  • Twelve Ways to Improve Your Communication Skills
    Some people seem to have been born with the gift of the gab. Mastering communication skills is the key to your future success.
    Read Article >
  • Gain Their Understanding and Agreement
    Communication is important because you need to gain the understanding, agreement and active cooperation of others. Without cooperation your progress will be limited.
    Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

4 April
Online - Teams
£475 +VAT
19 April
Manchester
£475 +VAT
25 April
London - Central
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3 May
Birmingham M6 J7
£475 +VAT
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