Communication Skills: Clear, Rational and Positive
Advert
Communication Skills: Clear, Rational and Positive
Your communication should always be:
1. Clear. People should always be able to understand what you mean.
2. Rational. Back your message with as many "reasons to believe" that what you say, is true and good.
3. Positive. Ensure that your message has a positive intent.
Let us look at each communication quality.
1. Make your communication clear, not vague.
Make your communication as clear, precise and accurate as possible.
Avoid ambiguity, vagueness or over-generalised language.
Vague, ambiguous words and phrases will cause miscommunication, confusion and error.
An example of vague communication would be: Please, send me those documents ASAP.
Can you see that ASAP denotes no definite meaning? ASAP is an example of vagueness.
On the other hand, clear, accurate and precise language will cause understanding and confidence to grow, in the mind of your listener.
Strive to be clear in your communication.
2. Make your communication rational.
Give good reasons to believe that what you say is true, right and good.
True means: Your message corresponds to the facts.
Right means: Your message corresponds to proper ethics.
Good means:The implementation of your ideas will result in progress towards your goals.
To make your communication more rational, use LOGIC.
Try to use a logical, scientific method of communicating your message. Provide a logical rational to support your ideas.
If you fail to provide a rational for your message, then nobody will have a reason to believe it.
If you do provide a logic to your message, them people will be more inclined to believe it.
3. Positive intent.
Try to imbue your communication with a sense of positivity.
This means be optimistic and friendly, with a can-do attitude.
- Optimistic means: You offer a vision of a better future.
- Can-do attitude means: you focus on what can be done and how: Not on what cannot be done and why.
- Friendly means: assuming a likeable tone, with signs of warmth, good humour and respect.
Blogs by Email
Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!
Your Comments
Further Reading in Communication - Clear Communication
-
Make a Good First Impression
First impressions really do count. When you meet someone you quickly decide whether you like them or not. And equally, other people will make a judgement about you. Here are some tips to help you make a positive first impression.
Read Article > -
Communication Skills: ABC Principle
Making sure that people understand your message is important, and there are three ways you can make this happen: By being accurate, being brief and being clear. We call this the ABC principle.
Read Article > -
How to Ask the Right Questions - Good communication skills
Good communication is not only about the proper presentation of ideas, it is also means developing the ability to ask the right questions.
Read Article > -
Improved communication skills
Improved communication skills Communication is one of your most important attributes. You cannot do the work, all by yourself: so you must gain the cooperation of others. In order to do that, you must communicate effectively. In order to do that: you should study and improve your communication skills! You should...
Read Article > -
How to improve your communication skills
How to Improve your Communication Skills You may have a need for training in the following specific areas of communication: Selling to the public. Communication of ideas (both to the public and to your colleagues). Handling difficult people and conflict situations. Answering difficult or critical questions. Building self-confidence as a communicator...
Read Article >