Communication Skills: Clear, Rational and Positive

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Communication Skills: Clear, Rational and Positive

Your communication should always be:

1. Clear. People should always be able to understand what you mean.

2. Rational. Back your message with as many "reasons to believe" that what you say, is true and good.

3. Positive. Ensure that your message has a positive intent.

Let us look at each communication quality.

1. Make your communication clear, not vague.

Make your communication as clear, precise and accurate as possible.

Avoid ambiguity, vagueness or over-generalised language.

Vague, ambiguous words and phrases will cause miscommunication, confusion and error.

An example of vague communication would be: Please, send me those documents ASAP.

Can you see that ASAP denotes no definite meaning? ASAP is an example of vagueness.

On the other hand, clear, accurate and precise language will cause understanding and confidence to grow, in the mind of your listener.

Strive to be clear in your communication.

2. Make your communication rational.

Give good reasons to believe that what you say is true, right and good.

True means: Your message corresponds to the facts.

Right means: Your message corresponds to proper ethics.

Good means:The implementation of your ideas will result in progress towards your goals.

To make your communication more rational, use LOGIC.

Try to use a logical, scientific method of communicating your message. Provide a logical rational to support your ideas.

If you fail to provide a rational for your message, then nobody will have a reason to believe it.

If you do provide a logic to your message, them people will be more inclined to believe it.

3. Positive intent.

Try to imbue your communication with a sense of positivity.

This means be optimistic and friendly, with a can-do attitude.

• Optimistic means: You offer a vision of a better future.
• Can-do attitude means: you focus on what can be done and how: Not on what cannot be done and why.
• Friendly means: assuming a likeable tone, with signs of warmth, good humour and respect.

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Further Reading in Communication - Clear Communication

• What are good communication skills?
  In most areas of your life, the ability to communicate effectively is key to your success. Here are three tips to consider and put into practice today. Try our communication skills quiz to see where your strengths lie.
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• Muhammad Ali: The Greatest Speaker in the World.
  Muhammad Ali was gifted. Gifted as a sportsman, as a speaker, as a writer, as a poet and as a politician.
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• The Importance of Communication Skills
  Use these three simple tips, to make sure that you communicate your message to others, in such a way as to gain their co-operation and agreement.
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• Communication Skills: Clear, Rational and Positive
  Do people always understand what you mean, or do you leave ambiguities in your message? Learn how to make your communication clear, rational and positive, in order to engage people and get your ideas across and accepted.
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• ​How to improve your communication skills
  How to Improve your Communication Skills You may have a need for training in the following specific areas of communication: Selling to the public. Communication of ideas (both to the public and to your colleagues). Handling difficult people and conflict situations. Answering difficult or critical questions. Building self-confidence as a communicator...
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