Established, since 1997, leading UK based training provider.

Communication Skills: Clear, Rational and Positive

Communication Skills: Clear, Rational and Positive

Communication Skills: Clear, Rational and Positive

Your communication should always be:

1. Clear. People should always be able to understand what you mean.

2. Rational. Back your message with as many "reasons to believe" that what you say, is true and good.

3. Positive. Ensure that your message has a positive intent.

Let us look at each communication quality.

Communication - Clear Communication : Communication Skills: Clear, Rational and Positive

1. Make your communication clear, not vague.

Make your communication as clear, precise and accurate as possible.

Avoid ambiguity, vagueness or over-generalised language.

Vague, ambiguous words and phrases will cause miscommunication, confusion and error.

An example of vague communication would be: Please, send me those documents ASAP.

Can you see that ASAP denotes no definite meaning? ASAP is an example of vagueness.

On the other hand, clear, accurate and precise language will cause understanding and confidence to grow, in the mind of your listener.

Strive to be clear in your communication.

2. Make your communication rational.

Give good reasons to believe that what you say is true, right and good.

True means: Your message corresponds to the facts.

Right means: Your message corresponds to proper ethics.

Good means:The implementation of your ideas will result in progress towards your goals.

To make your communication more rational, use LOGIC.

Try to use a logical, scientific method of communicating your message. Provide a logical rational to support your ideas.

If you fail to provide a rational for your message, then nobody will have a reason to believe it.

If you do provide a logic to your message, them people will be more inclined to believe it.

3. Positive intent.

Try to imbue your communication with a sense of positivity.

This means be optimistic and friendly, with a can-do attitude.

  • Optimistic means: You offer a vision of a better future.
  • Can-do attitude means: you focus on what can be done and how: Not on what cannot be done and why.
  • Friendly means: assuming a likeable tone, with signs of warmth, good humour and respect.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Communication - Clear Communication

  • ​How can I make my communications skills better?
    How can I improve my communications skills? To a certain degree, your success is linked to your ability to communicate. If your communication skills are strong and you can easily express every idea and piece of information that you have, then you will be more convincing and persuasive. If you are...
    Read Article >
  • ​How to improve your communication skills
    How to Improve your Communication Skills You may need to do some training to develop your communication skills. You may have a need for training in the following specific areas of communication. Selling to the public. Communication of ideas (both to the public and to your colleagues). Handling difficult people and...
    Read Article >
  • Communication Skills Training (Advanced)
    Recognising arbitrary statements Communication is a vital skill to master. You can define the term "Communication" as: "the transfer of information, from one mind to another." And you could define "excellent communication" as: The accurate transfer of information, from one mind to another, without error, omission, distortion". Excellent communication is no...
    Read Article >
  • How to communicate with more intelligence
    How to communicate with more intelligence Nobody wants to be regarded as stupid. We all want to be judged as intelligent. Let us define intelligence as "A capacity to think clearly and accurately in order to be able to solve problems and arrive at correct conclusions". In terms of survival value...
    Read Article >
  • What are good communication skills?
    In most areas of your life, the ability to communicate effectively is key to your success. Here are three tips to consider and put into practice today. Try our communication skills quiz to see where your strengths lie.
    Read Article >