Communication Skills: Clear, Rational and Positive

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Communication Skills: Clear, Rational and Positive

Your communication should always be:

1. Clear. People should always be able to understand what you mean.

2. Rational. Back your message with as many "reasons to believe" that what you say, is true and good.

3. Positive. Ensure that your message has a positive intent.

Let us look at each communication quality.

1. Make your communication clear, not vague.

Make your communication as clear, precise and accurate as possible.

Avoid ambiguity, vagueness or over-generalised language.

Vague, ambiguous words and phrases will cause miscommunication, confusion and error.

An example of vague communication would be: Please, send me those documents ASAP.

Can you see that ASAP denotes no definite meaning? ASAP is an example of vagueness.

On the other hand, clear, accurate and precise language will cause understanding and confidence to grow, in the mind of your listener.

Strive to be clear in your communication.

2. Make your communication rational.

Give good reasons to believe that what you say is true, right and good.

True means: Your message corresponds to the facts.

Right means: Your message corresponds to proper ethics.

Good means:The implementation of your ideas will result in progress towards your goals.

To make your communication more rational, use LOGIC.

Try to use a logical, scientific method of communicating your message. Provide a logical rational to support your ideas.

If you fail to provide a rational for your message, then nobody will have a reason to believe it.

If you do provide a logic to your message, them people will be more inclined to believe it.

3. Positive intent.

Try to imbue your communication with a sense of positivity.

This means be optimistic and friendly, with a can-do attitude.

• Optimistic means: You offer a vision of a better future.
• Can-do attitude means: you focus on what can be done and how: Not on what cannot be done and why.
• Friendly means: assuming a likeable tone, with signs of warmth, good humour and respect.

About the Author: Chris Farmer

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in Communication - Clear Communication

• Improving Communication in the Workplace
  Managers are the key to successful communication and motivation in the workplace. They must ensure they give proper praise and appreciation, when due. And,if criticism is necessary, then it is vital that this is delivered in a constructive manner.
  Read Article >
• Communication Skills: Clear, Rational and Positive
  Do people always understand what you mean, or do you leave ambiguities in your message? Learn how to make your communication clear, rational and positive, in order to engage people and get your ideas across and accepted.
  Read Article >
• Communication Mistakes
  We are all aware of the importance of good communication in business, between colleagues as well as with clients. Take a look as these common communication mistakes and see if you need to correct any that you make.
  Read Article >
• Improving Your Communication Skills
  Would you like to be a better communicator? Improve your communication skills with these simple, but effective, tips. Communication is not just what you say, it is learning how to be a better listener as well.
  Read Article >
• Three ways to improve your communication skills
  How can you improve your communication skills? Communication is important to you because you use your communication to gain the cooperation of others. You need the cooperation of others: you need cooperation from your colleagues, your suppliers, your customers, and your family. If you cannot gain the cooperative assistance of others...
  Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

Next Open Course Starts in 3 days, Manchester, places available Book Now >