Success Through Communication
Success Through Communication
Do you think, you would benefit if you were to develop your communication skills?
Since we all succeed by means of team work, communication is a vital skill to master.
Communication may be defined as: a transfer of information and/or emotion.
Communication as the transfer of information
These are the logical elements of your communication. The types of information you need to communicate are:
- Facts.
- Figures.
- Technical information.
- Proof that your ideas are right.
Communication is also the transfer of emotion. These are the emotional elements of your communication. The emotions you need to communicate are:
- Optimism.
- Friendliness.
- Enthusiasm.
- Fun.
In order to get the best from yourself and others work to improve your communication skills.
Communication Channels
There are three channels of communication:
1. Words:
Logic: facts, figures, information and proof.
Rhetoric: Enthusiasm, vision, motivation, positive emotion.
2. Tones:
Voice tones: Loud or quiet. Fast or slow.
3. Visual impact:
Body language: How you appear.
Work habits. How you act.
Score yourself out of ten for each of the following seven questions
1. How would you rate your ability to transfer facts, judgements and information FROM your mind to the minds of others, without any misunderstanding, omission or error? Do people always understand you, (Score higher); or are there frequent examples of other people not understanding what you mean to say? (Score lower).
2. How would you rate your ability to gain information from the minds of others? Do you ask the right questions, and do you listen well to the answers? Or are you sometimes not as attentive as you think you should be?
3. How would you rate your ability to handle words? To what degree would you say you have, The Gift of the Gab; or To what degree are you highly articulate?
4. What emotions do you think you inspire? Do you inspire positive emotions in the minds of others around you? Do you tend to inspire feelings of optimism, cooperation, and friendly good humour? or do you tend to depress or upset people? Are you annoying?
5. Are you able to handle conflict situations in a constructive positive way, or do you find conflict situations stressful, or difficult to handle well?
6. Generally, how would you rate your body language? Posture, gestures, expressions?
7. How would you rate your voice tones? Voice volume, pitch, accent, variability?
What did you score high on? What did you NOT score high on?
Is there anything you think you need to improve? If yes, then what?
Vocabulary
You have three layers of vocabulary.
- Full vocabulary. All the words you know.
- Active vocabulary. A smaller number of words that you actually use.
- Speech habits. An even smaller number of words you use often.
Speech habits
Speech habits are words or phrases that you use habitually, every day, without even thinking about them. Some people have some good speech habits. Which is splendid. Others have bad speech habits. Which is a bit crap.
Bad speech habits:
- Sort of thing. (I went down the park, sort of thing. I had a go on the swings, sort of thing).
- Is'n't 'alf. (I really like it. It isn't 'alf good.)
- Crap. ( I know you think it's all crap).
Have you got any bad speech habits? Think about it and name them here.
Good speech habits
Five polite phrases you need to incorporate in your good speech habits:
- Yes, please.
- No, thank you.
- Would you mind if we ....?
- Would you please ....?
- Thank you very much for X. I appreciate it.
In addition, show interest in anything that strikes you as worthy of honest praise.
People like praise. Give people what they want, and they will love you for it.
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Further Reading in Communication - Clear Communication
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How to Prevent Misunderstandings
Not everyone is on the same wavelength as you, and therefore misunderstandings can occur when you speak to people. Whether your message is complex or your audience reluctant to listen, read our great tips to prevent misunderstandings happening.
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The Six Barriers of Successful Communication
In order to be successful, we need to be able to communicate well with others. There are many barriers that can cause breakdowns in communication, which you need to be aware of and deal with effectively.
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Communication skills - Accurate language
Communication skills - Accurate language Many people have trouble expressing themselves. They say: "I know what I mean but I can't explain it!" But you need to be able to express yourself with both clarity and accuracy. Here is a rule that will help you to get better results. Clarity is...
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Management training and advanced communication skills
Management training and advanced communication skills Management training is about improving the performance of oneself and others. In order to do that, you need people to develop themselves. But asking a person to engage in an act of self-development means asking them to change; and many people don't like the idea...
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Gain Their Understanding and Agreement
Communication is important because you need to gain the understanding, agreement and active cooperation of others. Without cooperation your progress will be limited.
Read Article >
Looking for Communication Skills Training?
If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:
Open Training Course Pricing and Availability
Next Open Course Starts in 3 days, Birmingham Jurys Inn, places available