Finding a Common Frame of Reference
Finding a Common Frame of Reference
We need to find a "Common Frame of Reference" which unites people.
Categorising People
We are taught to categorise people into different "types". Then we spend time trying to recognise and deal with each type.
But rather than splitting people into different types: Man-woman; Black-white; Young-old; Introvert-extrovert; Visual-auditory-kinaesthetic; bosses-workers; etc.; why not instead focus on finding ways we are the SAME?
Seeking Unity
I believe that we can (and should) seek to find the things that unite us, rather than what divides us. We should find what we have in common.
What do we have in common?
Rationality!
Human beings are defined as "the Rational animal".
So, let us make a new rule: We treat all people reasonably!
We never treat people unreasonably.
We make decisions based upon a rational evaluation of all the available evidence.
We are never irrational.
We do nothing that is arbitrary; everything we do is for a definite Reason.
To stay alive, we must reason correctly, so we all have strong rational components to our minds.
So, let us use Reason as our "common frame of reference" and develop rational goals, plans and actions.
Rational Optimism
If you are interested in learning more about developing a Management team based upon Rational Optimism, then please check out our Leadership and Management training course.
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Further Reading in Communication - Clear Communication
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Improving Communication in the Workplace
Managers are the key to successful communication and motivation in the workplace. They must ensure they give proper praise and appreciation, when due. And,if criticism is necessary, then it is vital that this is delivered in a constructive manner.
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Delivering Effective Customer Service
Customers are more demanding and less tolerant of poor service than they used to be. Therefore, it is essential that your organisation gives customer service great importance, and that staff are suitably trained in the key customer service skills.
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What is the Conversation Cycle?
Conversations involve the sharing of information, ideas and opinions. Each person in the conversation must have the opportunity to inform, invite, listen and acknowledge to complete the conversation cycle.
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Better Work Relationships
Developing your ability to create and maintain excellent relationships will help you enjoy more success in every aspect of your life.
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What are the Factors of Effective Communication?
Being able to communicate effectively is vital to achieving your goals, as well as fostering good working relationships with colleagues. Great communication at work will benefit the sharing of creative ideas and problem solving.
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Looking for Communication Skills Training?
If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:
Open Training Course Pricing and Availability
Next Open Course Starts in 4 days, London - Central, places available