Established, since 1997, leading UK based training provider.

FAQs

FAQs

Below are some common questions we are asked about our management training courses. If your question isn't answered, please contact us.

Click a question to see the answer.

What types of people attend this course?

The vast majority of the delegates who attend the course, are professional people, usually between the ages of 25 and 50, who wish to develop their professional skills.
Most delegates are managers, or team-leaders, (or they are people who expect to become leaders in the near future).
The gender balance is about equal, 50 / 50.

The industries vary across the whole spectrum, from large to small, and from private sectors, public sectors and charities.
This is true because the common thread that binds us all together is that we all have to get the best performance from other people.
But we recognise that, in order to get the best from other people, we must first be able to get the best performance from ourselves.

Therefore, all the delegates understand that our courses are predominantly personal development programmes; before they can be “organisational development programmes”.
Since every organisation is composed of individuals, we focus on how we can get the best performance from individuals, starting with OURSELVES.

Delegates come to the course in order increase their performance in one, two or any combination of the following six skills:

  1. Goal setting and achievement
  2. Clear communication
  3. Time planning ( including delegation and prioritisation)
  4. Handling difficult people and conflict, ( including assertiveness training)
  5. Self-management of emotions; (Self-confidence, self-motivation, self-discipline, self-awareness, emotional intelligence)
  6. The ability to positively affect other people. ( Leadership, motivation, influencing, mentoring)

On the open courses, most often, delegates attend either on their own, or with one other colleague from the same place of work.
On “in-house” courses, obviously, most delegates know each other before the course starts.

When delegates first meet on the course, they quickly find kindred spirits and naturally team up with people of a similar type.
This is natural and normal.

Later, we mix things up a bit, so that people don’t stay with the same “training partner” for the whole time, but rather, we ask people to find different partners each half-day session.
At different times during the course, you will work:

  1. Introspectively, ( on your own, inside your own head)
  2. In pairs, with your training partner
  3. In small teams
  4. With the trainer

Each delegate creates their own unique action plan, by selecting the elements of the course that speak most directly to their own training needs
Each person takes what they need from the course trainer and the course material, but in addition, you will gain from the experience of the other delegates, and we feel sure that other delegates will gain something by learning from what you bring to the table from your personal experience.

Delegates tell us that they enjoy and greatly benefit from the course material.

They enjoy the presentation which is designed to be:

  • highly structured,
  • informative,
  • interactive,
  • practical to real life situations,
  • and fun.

What is the Course Training Method?

The training method follows this general pattern - the training is very interactive and interesting:

  1. The trainer gives a clear explanation of the point in question with specific examples.
  2. Then, the delegates practice by doing an exercise with each other.
  3. The delegates practice by doing an exercise with the trainer.
  4. All points are supported with full written notes to take away.
  5. Delegates are asked to write down an associated action, for each point made.
    (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

What should I wear?

When attending the training, most people wear smart-casual, business type clothing. Usually that means not t-shirts.

Is there parking nearby?

There is parking nearby. Check the booking confirmation email for specifics.

Is food provided?

If it is an open course, then; Yes - food is provided. Plus tea, coffee snacks etc.
If it is an in-house course, then no.

Is there accommodation provided?

Accommodation is not provided but is nearby. Please check the booking confirmation for details of venue and close accommodation.

Is there any post course certification?

There are two options for post course certification:

  • On completion of the course, you will receive our FREE Corporate Coach Group certificate which has been endorsed by both the ILM and the CPD
  • If you wish, you can receive an ILM certification if you will pay an additional fee to the ILM.

Is there a need to have any previous knowledge or training?

You need NO previous knowledge or training. You'll learn everything you need to know on the day - just bring yourself, a pen and an open mind!

Is there any pre-work I need to do before the training?

There is not set pre-work for this course, but there are a few optional things you could do:
Decide exactly what you want to gain by attending this course. Be as specific as you can. Finish the following sentence: By attending this course, I want to discover exactly how I can better........... Do what?
You may also wish to complete the Training Needs Analysis questionnaire.

Is there any test or exam?

There is no exam or written test The real test will be whether you choose to apply the principles that you will learn, in real life, practical situations.

You will learn things that really do work, if you work them.

Is there any post course homework?

The post course homework is to apply the principles that you learn, in real life situations.

The work you do on the course is very engaging and interesting, and you will be inspired to put it into practice. The real test is whether you actually do what you say you will do;
Put the course material into practice on a consistent basis. (and NOT to drift back to your original habit patterns that you had before the training).
The purpose of training is to help you formulate a plan for successful action, but a plan won’t work unless you do!

Will the training work for me in real life situations?

The training on this course is designed to be used in real life situations.

Our training is less about learning abstract theories, and more about learning practical methods that will help you to get the best performance from yourself and others.

After the course has finished, how will you know that the training has changed behaviour?

After the course, delegates will have access to a number of web-based tools that they can make unlimited use of. These web-based tools will enable them to use the course material, on a daily basis.
The five web-based tools designed to maximise the utilisation of the ideas taught on the course are:

  1. The 8 Part strategic thinking app.
  2. The 8 Part SMART target app.
  3. The Yes or no app; (Should we or should we not?) app.
  4. The which one / what kind? app.
  5. The prioritisation decision matrix.

If you were the person organising the training, you will be able to measure the use of the tools and their effects on performance. Also, if required, we will send you a set of debrief questions that will enable you to ask delegates the “right questions” so that you can be sure they have a good understanding and memory of the material. In addition, we have a three-month telephone coaching service, where your delegates can call the trainer if they want to talk over any aspect of the course.

What are your training delivery options?

Different organisations prefer different training delivery methods. The options are: In-house Courses; Open Courses; Online Courses.

In-house Courses

In-house courses are beneficial when you have a larger number of delegates to be trained. The venue is organised by you, the customer, either at your place of work, or at a local venue.
An in-house, on-site course, has the advantage of a reduction of costs, but you run the risk of interruptions. When held at your workplace (on-site), they may be held in the boardroom or training room.
An in-house, off-site course (ie a local venue), means that the delegates can fully focus on the course without interruptions, but the cost could be higher.

Open Courses

Open courses are courses where you send your delegates to our training events that take place in London, Birmingham, Manchester and other locations around the UK and Ireland.
The advantage of the open courses is as follows:
The flexibility of the number of delegates that you send, and the ability to space out attendance days, so they do not all leave your business at the same time.
Your delegates are able to fully focus on the course material and training.
Your delegates will learn from other delegates from different organisations, who will be seeking similar guidance and help.

Online Courses

Our on-line Professional Development Course is a real-time video of our popular course which we deliver at our open courses. It is aimed at individuals or companies who are not able to attend our open courses for whatever reason. By purchasing this course, you have three months to access the course recording as many times as you like. The price also includes a PDF copy of our comprehensive training manual.
The advantages of the online course are the low cost, convenience, the ability to break up the training into sections and the opportunity to repeat the training if required.

Do you offer one-to-one coaching/training?

We offer a Pay-as-you-go telephone coaching service for individuals looking to discuss or improve aspects of their work life.

We also offer a free telephone consultation service for buyers to discuss with us how they can translate their list of staff appraisals and training needs into a set of courses.

I don't live in the UK I need a Visa to attend the course - is there help available?

We welcome delegates from all countries to attend our open courses. We will happily help you with your visa application. If you have paid for your course and your Visa Application is rejected, we will, of course, refund your money.

Who are the Chocolate winners?

We love receiving your feedback! Each month, every delegate who has submitted either a Google or Facebook review of the Corporate Coach Training course they have attended, is entered into a draw to win a box of chocolates. Click here to see who won!