Frequently Asked Questions

The majority of delegates are professional people, typically aged 25 to 50, who wish to develop their professional skills. Most are managers or team leaders, or people expecting to step into a leadership role soon. The gender balance is approximately equal.

Industries vary across the full spectrum; large and small organisations, private sector, public sector and charities. The common thread is that everyone needs to get the best performance from other people, and to do that, we must first get the best from ourselves.

Delegates attend to develop one or more of these six skills:

1. Goal setting and achievement
2. Clear communication
3. Time planning, including delegation and prioritisation
4. Handling difficult people and conflict, including assertiveness
5. Self-management of emotions; confidence, motivation, self-discipline and emotional intelligence
6. The ability to positively affect others; leadership, influencing and mentoring

Delegates tell us they enjoy the structured, informative, interactive and practical presentation style.

The training is highly interactive. Each topic follows this pattern:

1. The trainer gives a clear explanation with specific examples
2. Delegates practise through an exercise with each other
3. Delegates practise through an exercise with the trainer
4. All points are supported with full written notes to take away
5. Delegates write down an associated personal action for each point; by the end of the day, around twenty actions are recorded, from which delegates choose six most personally meaningful

We never place delegates in any situation of embarrassment by demanding they perform in front of the whole group. Come along ready to learn in a relaxed, supportive environment.

Yes. The training is specifically designed to be applied in real life situations. Our approach is less about abstract theory and more about practical methods that help you get the best performance from yourself and others. The principles are universal and transferable across industries and roles.

Most delegates wear smart-casual, business-appropriate clothing. That typically means avoiding t-shirts. There is no formal dress code, but looking professional is appreciated.

Yes, there is parking nearby at all our training venues. Your booking confirmation email will include full venue details and parking information specific to your location.

On open courses, yes; food is provided, along with tea, coffee and snacks throughout the day. On in-house courses delivered at your premises, catering is arranged by you, the client.

Accommodation is not provided as part of the course, but there are hotels and guest houses nearby to all our venues. Your booking confirmation will include venue details and suggestions for close accommodation.

No prior knowledge or training is required. You will learn everything you need on the day. Simply bring yourself, a pen and an open mind.

There is no set pre-work, though there are a couple of optional things you could do beforehand. Consider deciding exactly what you want to gain from attending: finish the sentence, 'By attending this course, I want to discover exactly how I can better...' You may also wish to complete our Training Needs Analysis questionnaire before the course.

Yes. On completion of the course you will receive a Corporate Coach Group certificate. You can also publish your certificate directly to your LinkedIn profile.

There is no written test or formal exam. The real test is whether you choose to apply the principles you learn in real life, practical situations. The course teaches things that genuinely work, if you work them.

The post-course homework is to apply the principles you learn in real life situations. The training is engaging and you will be inspired to put it into practice. The key is consistency: applying the material on an ongoing basis rather than drifting back to old habits. A plan works when you do.

After the course, delegates have access to a suite of web-based tools they can use on a daily basis to embed the course material. These include:

1. The 8-part strategic thinking app
2. The 8-part SMART target app
3. The yes-or-no decision app
4. The which-one / what-kind app
5. The prioritisation decision matrix

If you organised the training, you can monitor usage and measure the effect on performance. We can also provide a set of debrief questions to help you verify delegates' understanding. In addition, we offer a three-month telephone coaching service where delegates can call the trainer to discuss any aspect of the course.

We offer three flexible delivery methods to suit different organisations and budgets:

In-house courses are ideal when you have a larger number of delegates to train. You choose the venue; either your own premises or a local venue. On-site training reduces cost but carries a risk of interruptions; off-site training enables full focus but may cost more.

Open courses are public training events held in London, Birmingham, Manchester and other UK locations. They offer flexibility in the number of delegates you send and allow delegates to learn alongside people from other organisations. Delegates can fully focus on the course material away from their normal working environment.

Online live training delivers the same expert-led course content via Microsoft Teams, using our superiour green-screen studio technology. Sessions are fully interactive with the same trainers and the same structured content as our open courses; no travel required, and accessible from anywhere in the world.

Yes. We offer a pay-as-you-go telephone coaching service for individuals who wish to discuss and improve specific aspects of their professional life. We also offer a free telephone consultation for training buyers who want guidance on translating staff appraisals and training needs into suitable courses.

We warmly welcome delegates from all countries to our open courses. We are happy to assist with your visa application. If you have paid for your course and your visa application is refused, we will issue a full refund.

We love receiving feedback from delegates. Each month, every delegate who submits a Google or Facebook review of a Corporate Coach Group course they have attended is entered into a prize draw to win a box of chocolates. See who won this month.