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Conflict Management and Handling Difficult People Skills Blog

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Chris Farmer's Leadership and Management Training Blog

Chris Farmer

Welcome - the purpose of the blog page is to provide you with a never ending source of valuable, practical and entertaining information designed to help you get the best performance from yourself and others.

In these blogs you will find all the information you need to make faster progress in less time and effort. Here you will find all the information you need to achieve your goals. In addition to helping yourself to achieve your goals, you can use the same information to help others to achieve their goals.

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Conflict Management and Handling Difficult People Skills Blogs

  • Grievances At Work

    29 September 2017

    Grievances in the Workplace Grievances at work can be time consuming. There are two approaches that may be used to handle grievances in the workplace. Prevent grievances from happening, by eliminating their causes. When grievances do occur, handle them effectively. Let us look at the two approaches and build two methods... Continue Reading >

    Grievances At Work
  • Top Ten Conflict Management Techniques

    26 September 2017

    Top Ten Conflict Management Techniques Conflict is inevitable, since people each have their own ideas about what is good, right, and fair. And their ideas don't always correspond with yours. If you are in a conflict situation and trying to resolve it, use the following top ten conflict management techniques. Use... Continue Reading >

    Top Ten Conflict Management Techniques
  • How to Deal With Lazy People At Work

    11 April 2017

    How to Deal With Lazy People at Work These are the key points to follow when dealing with lazy people at work: Don't neglect the issue: Make the fact that they are not doing what is expected, a definite issue. Give them specific, delegated tasks by means of SMART targets. Praise... Continue Reading >

    How to Deal With Lazy People At Work
  • Constructive Criticism

    20 September 2016

    Constructive Criticism Most people don't like to take criticism. Most people hate being corrected and would like to continue as they are. Taking constructive criticism is a vital, but often neglected part of growing up: Your ultimate success requires that you develop the ability to TAKE criticism in an adult manner... Continue Reading >

    Constructive Criticism
  • Learn How to Take Criticism

    08 July 2016

    Learn How to Take Criticism Everyone needs to learn how to take criticism. But many people don't like to hear any criticism. There are two reasons why: Some people just hate to admit they are capable of any error. So they consider it a personal insult when anyone points one out... Continue Reading >

    Learn How to Take Criticism
  • How to Handle Workplace Conflict

    10 June 2016

    How to Handle Workplace Conflict Conflict is bound to happen because; people sometimes disagree. The big question is: How well do you handle conflicts? Some people don't handle conflicts very well because they come-on too strong; they say too much and they make the situation worse. On the other hand, some... Continue Reading >

    How to Handle Workplace Conflict
  • How to Handle Conflict Situations

    28 August 2015

    Conflict Management Skills Is it true that some of the people in your organisation do not handle conflicts very well? Some of them say too much; some of them make a bad situation even worse, by losing their temper and by using angry words or bad body language. Other people don... Continue Reading >

    How to Handle Conflict Situations
  • Using Reason to Handle Difficult People

    05 June 2015

    Using Reason to Handle Difficult People There is always a lot of interest in the subject of "how to handle difficult people". It seems there must be a lot of difficult people out there, since people attend courses all the time on how to handle them. It is interesting to note... Continue Reading >

    Using Reason to Handle Difficult People
  • How to Handle a Difficult Person In Six Easy Steps

    10 April 2015

    How to handle a difficult person in six easy steps Do you know any difficult people? These are the people who you find difficult and who can cause your day to become more stressful. Do you have trouble handling them? If you want a special method to help you to deal... Continue Reading >

    How to Handle a Difficult Person In Six Easy Steps
  • How to Deal With Conflict Situations

    27 March 2015

    How to Deal With Conflict Situations Conflict is inevitable. You are bound to get some conflict, sometimes. Why? Because other people don't share your views. What you think is good, other people think is NO good. What you think is funny, other people think is NOT funny. What you think is... Continue Reading >

    How to Deal With Conflict Situations
  • How to Give Feedback

    27 January 2015

    How to Give Feedback Do you want help in relation to giving and taking feedback? Feedback is information that relates your recent actions to your results. Feedback is a crucial concept, in the development of every person. We all need feedback on our performance. Feedback is information that relates your actions... Continue Reading >

    How to Give Feedback
  • Performance Management Training

    20 January 2015

    Performance Management Performance management is the art of getting the best performance from other people. In order to be a good performance manager, you need to know the proper principles of performance management and you need to have the communication skills that will allow you to apply the principles to others... Continue Reading >

    Performance Management Training
  • Six Rules for Better Conflict Management

    21 October 2014

    Six Rules for Better Conflict Management Are you looking for some ideas on how to better handle conflict and difficult people? If so, I have some good points for you. Over the last ten years, I have taught these ideas to thousands of people who find themselves in conflict situations similar... Continue Reading >

    Six Rules for Better Conflict Management
  • Giving Constructive Criticism

    27 June 2014

    Giving constructive criticism For most people, criticism is regarded as a negative distasteful thing. Criticism is something to be avoided. Giving criticism is something that you should not do to others. Most people regard criticism as bad. But I would like to suggest that criticism is not necessarily bad. Proper Criticism... Continue Reading >

    Giving Constructive Criticism
  • 6 Step Method to Handle Difficult People

    09 June 2014

    6 step method to handle difficult people On occasion, you have to handle difficult people. But there are two major contexts in which that can occur: When you are the one who is taking the initiative to speak first. When the other person is the one who is taking the initiative... Continue Reading >

    6 Step Method to Handle Difficult People
  • Conflict Resolution Training - How to Manage Conflict

    07 May 2014

    Conflict resolution training Conflict is inevitable. On occasion, you are bound to have conflict with others. Why? Because people do not all share the same ideas: We each of us have our own ideas about what is true, what is fair and what is good. For example: What I think is... Continue Reading >

    Conflict Resolution Training - How to Manage Conflict
  • Management Skills Training - Giving Constructive Criticism

    05 March 2014

    Giving constructive criticism Giving constructive criticism is one of the most important skills for the leader, manager. Constructive criticism is criticism of a person's behaviour, work performance or idea, which is perceived by the receiver, to be more like help, or friendly guidance, rather than "a telling off". Constructive criticism is... Continue Reading >

    Management Skills Training - Giving Constructive Criticism
  • Managing Difficult People

    26 November 2013

    Managing difficult people At work, are there some people that are difficult to deal with? Yes. The problem is this: you don't really get on with these people, but you cannot avoid them, because you work with them. In your private life you can choose with whom you spend your time... Continue Reading >

    Managing Difficult People
  • ​How can I Handle Difficult People?

    29 October 2013

    How can I handle difficult people? All leaders have to gain the cooperative effort of other people. They need people to work together as a team. If the team cannot do that, then the team will fail and so will the leader. The problem is this: other people can be difficult... Continue Reading >

    ​How can I Handle Difficult People?
  • How to Deal With a Smelly Person At Work

    29 April 2013

    How to deal with a smelly person at work If you have to tell a colleague he/she smells, how do you do it? If a colleague has a problem with personal hygiene and is therefore a bit smelly, you may be the one who has to tell them. But how? Here... Continue Reading >

    How to Deal With a Smelly Person At Work
  • How to Manage Difficult People

    26 April 2013

    The art of properly managing difficult people Sometimes you have to manage difficult people. Managing difficult people will mean that you have to manage emotions. That may mean managing your own emotions and it may mean that you must manage the other person's emotions. But the most important thing is that... Continue Reading >

    How to Manage Difficult People
  • Eight Causes of Conflict

    29 June 2012

    Eight causes of conflict Conflict management training courses Conflict is a broad term that covers many themes. Conflict based upon the clumsy use of over emotionalised and highly judgmental language. Conflict based upon the lack of proper appreciation and praise. Conflict based upon the Misuse of humour. Conflict based on the... Continue Reading >

    Eight Causes of Conflict
  • How to Handle Difficult People and Give Constructive Criticism

    19 April 2012

    How to handle difficult people and give constructive criticism Everyone makes mistakes. Nobody knows it all. But you might know people who believe that they are incapable of error; that they cannot be taught anything. They hate to be corrected. We have a problem! How can you best give constructive criticism... Continue Reading >

    How to Handle Difficult People and Give Constructive Criticism
  • Conflict Resolution Training

    02 January 2012

    Conflict resolution training Conflict is inevitable. You are bound to get some. The reason you are bound to get conflict is this: People don't have the same ideas, as you. So they will disagree. There is disagreement on every level: 1. Existence Whether something exists or not: Does God exist or... Continue Reading >

    Conflict Resolution Training
  • Reason Vs Excuse

    20 December 2011

    Reason vs Excuse Here is an important rule of thumb: Clear thought is good. Confused thought is bad. The first step to wisdom is to have an accurate conception of things. Unfortunately, there is a series of "similar but opposite things" - dichotomies - that confuse the mind. Dichotomies confuse the... Continue Reading >

    Reason Vs Excuse
  • Handling Difficult People Skills

    06 December 2011

    Handling difficult people skills Handling difficult people skills is an important part of your leadership-management skills. If you develop and refine your abilities to handle the difficult people that are at your place of work, then, each month, you will save yourself many hours of painful, fruitless effort. As a result... Continue Reading >

    Handling Difficult People Skills
  • Communication and Conflict Resolution Training

    17 November 2011

    Communication and Conflict resolution training Conflict at work is inevitable: you are bound to get some. The reason you are bound to see conflict is that people do not have the same ideas: What you think is good: they think is bad. What you think is unacceptable, they think is normal... Continue Reading >

    Communication and Conflict Resolution Training
  • Handling Difficult People

    26 September 2011

    Handling difficult people Some of your managers are not very good at handling difficult people. Sometimes they mismanage the situation and make matters even worse. You need to be able to handle difficult people correctly. But how? Here are some tips: There are three fundamental ways for people to be... Continue Reading >

    Handling Difficult People
  • How to Give Constructive Criticism

    21 September 2011

    Giving constructive criticism We all need to be corrected, sometimes. We all make errors. We all, occasionally, fall below our best. We need someone to remind us of the correct way forward. "Course correction" is a vital aid in your achievement of final victory. The problem is this: Most people hate... Continue Reading >

    How to Give Constructive Criticism
  • How to Handle Difficult People

    14 September 2011

    How to handle difficult people Advanced people management training Everyone in a management position should be able to effectively handle difficult people. Sadly though, many managers don't do this very well. Some managers can make matters worse by the clumsy use of their language. Some other managers are "too nice" and... Continue Reading >

    How to Handle Difficult People
  • Good Communication Skills - Distinguish Feedback From Insults

    19 August 2011

    Distinguish "feedback" from "insults" Occasionally you need to give feedback to other people. Giving feedback is a vital management skill. Essentially, there are two kinds of feedback message: Positive praise; which is easy to give because most people like receiving praise. Negative feedback (constructive criticism) is not easy to give because... Continue Reading >

    Good Communication Skills - Distinguish Feedback From Insults
  • Best Handling Difficult People Skills

    13 July 2011

    Handling difficult people skills Are you an Optimist, a Critical Thinker or a Cynic? Here is an interesting way of looking at people: Your work colleagues can be split into three categories: Optimists Critical thinkers Cynics Two of these categories, you need; One, you don't! But how do you know, who... Continue Reading >

    Best Handling Difficult People Skills
  • When to Compromise and When Not To

    16 February 2011

    When to compromise and when not to Compromise is the act of finding the middle-ground between two opposing points of view, in the hope of finding the "Happy medium" that is acceptable to both parties. It can be a useful and valid method of handling conflict situations or solving dilemmas. BUT... Continue Reading >

    When to Compromise and When Not To
  • Constructive Criticism and Praise

    14 July 2010

    Criticism and Praise There is a difference between constructive and destructive criticism isn't there? It is the same distinction that exists between giving: Valuable feedback and Painful insult You should give feedback. You should not give insults. Some people do not know the difference, and so.... They mean to give feedback... Continue Reading >

    Constructive Criticism and Praise
  • How Do I Give Constructive Criticism?

    11 December 2009

    How do I give constructive criticism? Get the timing right When you are intending to give Corrective feedback or Constructive criticism It is important to get the timing right. When giving critical feedback to another, what does "Get the timing right" mean? It means four things Do it soon You need... Continue Reading >

    How Do I Give Constructive Criticism?
  • Conflict Management Skills - Notes on Compromise

    03 August 2009

    When to Compromise and when not to Compromise During a course in Manchester, England, Sam x, a perplexed middle manager of seven years experience asked me: "I am wrestling with a question. Can you help me with it? Should I always "compromise" and find the middle ground? I feel like I... Continue Reading >

    Conflict Management Skills - Notes on Compromise
  • Conflict Communication Skills

    10 June 2009

    Conflict communication skills Introduction You have to manage different character types. Some people are easy to manage and some people are not easy. You may find some people difficult to manage; especially in a conflict situation. Let us think of a continuum with extremes of character on each end. On one... Continue Reading >

    Conflict Communication Skills
  • Management Training - How to Give Constructive Criticism

    21 May 2009

    How to give constructive criticism All good managers should be given sufficient management training so that they are able to give "constructive criticism". Not destructive. Constrictive criticism is defined as: "A specialised form of communication that identifies a wrong action and seeks to gain a commitment to change it to a... Continue Reading >

    Management Training - How to Give Constructive Criticism
  • Master your Conflict Management Skills

    21 April 2009

    Conflict management skills Conflict management skills: Do you know any managers who mishandle conflict situations and make things worse? They would benefit from learning how to handle difficult people with more skill. They might benefit from learning how to apply the proper conflict resolution skills. There are many conflict management skills... Continue Reading >

    Master your Conflict Management Skills
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