Established, since 1997, leading UK based training provider.

Team Leader Training Course - Two Day

Learn practical tools that you can use in real-life situations. Team Leader Training
  • Master all the essential team leader skills
  • How to set and achieve valuable goals
  • Inspire the team to give you their best efforts
  • Communicate with more clarity and greater confidence
  • Plan, prioritise and delegate more effectively and accelerate your progress
  • Quickly handle difficult people and tricky conversations with the correct amount of assertiveness
  • Develop more assurance, control and self-confidence based upon a solid foundation of knowledge
Learn in a friendly and relaxed atmosphere with people who are facing similar situations as you.

Companies We've Trained

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The course content was excellent and pitched at the right level. I liked that it wasn't 'fluffy'. Perfect level of real life examples to put the content into context. I loved how the trainer presented the course; the clear diagrams and pics made the content easier to remember. I thought the straight-forward, no-nonsense, delivery was spot on.

Customer Reviews

Team Leader Training

Many team-leaders have never have had the opportunity to attend any specialised training on how to get the best performance from people. On this practical training programme, your team leaders will develop the six key skills they need, to run the team more effectively.

Day One - Team Leader Training - Course Overview

Team leaders are important people because they organise the daily activities of the team and they ensure that the job gets done.
The complication - Many team leaders have never had any specific leadership training and so they are running on “trial and error”.

How can you best train your team leaders so that they master the arts of leadership and management?
Send your team leaders, onto this two-day program which will equip them with all the skills knowledge and information, they need to know, in order to excel in their role as team leader.

This is a brief overview of the content covered in Day One.
For a more in-depth course outline click:

Morning - Team leaders set goals and achieve them

  • We are here to learn how to get the best from every member of the team
  • To get the best performance from others, you must first get the best from yourself
  • This training is primarily a personal development programme
  • How to get the best performance from yourself and others
  • There are six key team leader skills:

    1. Goal setting
    2. Communication
    3. Planning / delegation
    4. Conflict management
    5. Inspire self
    6. Inspire others
  • Self-assessment questionnaire
  • During this course: What questions do you want answered?
  • Develop a personal code of conduct
  • How to earn the trust and respect of your friends and colleagues
  • Develop a 'Goal focused mentality'
  • How to set and communicate clear goals and targets
  • Learn how to communicate with greater clarity and authority
  • Define your most important ideas, so that everyone understands
  • How to handle cynical people
  • How to make the team focus on the 'can-do' portion of the job
  • Develop your critical thinking skills
  • How to give positive commands
  • How to use positive suggestions
  • How to apply these team leader communication skills

Afternoon - Team leaders efficiently manage conflict

  • Conflict is inevitable and must be managed
  • Mis-managed conflict can cause a lot of problems
  • How to handle difficult people, and conflict situations
  • How to take the negative emotion OUT of the conflict situation
  • How to communicate using factual, objective language, not emotional language
  • Get the words right: Always prepare your message in advance
  • When in conflict say less: less is more
  • Always suggest a specific corrective action
  • Distinguish Reasons from Excuses, have a different policy for each
  • Know when to compromise and when to stand firm
  • How to use your body language
  • How to use your voice tones
  • Five practice scenarios
  • Remember to give immediate appreciation and praise
  • How to put your team leader conflict management skills into practice

Day Two - Team Leader Training - Course Overview

This is a brief overview of the content covered in Day Two.
For a more in-depth course outline click:

Morning - Team leaders effectively manage time, tasks and priorities

  • You are a limited resource facing an unlimited demand
  • You need to achieve your targets
  • Cannot do everything simultaneously, therefore you must prioritise
  • You must master the skills of Time management training
  • Prioritise tasks according to value and deadline pressure
  • Four types of activity: Crisis, Productive, Busy and Fruitless
  • Note the difference between Busy and Productive work
  • Don’t fall into the trap of having Busy but NON-productive days
  • Identify the people who waste your time
  • Identify your own bad time-management habits
  • Identify the inefficient systems that waste your time
  • How to handle interruptions
  • How to handle distractions
  • How to best manage Emails
  • How to delegate tasks to the right people
  • The 80/20 principle and its application to time management
  • Get the most done in the minimum time
  • How to put your new time management skills into practice

Afternoon - Team leaders manage emotions and create a positive team atmosphere

  • All leaders need to know the skills of Emotional Management
  • Emotions (Feelings) strongly affect behaviour
  • Your personal attitudes affect their feelings, behaviour and therefore the final result
  • How to create and sustain a positive mental attitude
  • How to motivate others, especially during tough times
  • How to replace fear and anger and replace it with confidence and optimism
  • How to generate a greater sense of energy
  • How to give positive feedback
  • How to help people recover after a setback
  • How to help people cope with change
  • How to help people welcome change and advocate for continuous improvement
  • How to put your new team leader skills into practice
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A selection of food which is available on our open courses - varies per venue

Book Now - Open Training Course Pricing and Availability

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A selection of venue photos

The Team Leader open training course costs only £875 +VAT per delegate.
For this price we provide:

  • Two full days of quality training
  • 12 trainer-led hours, additional 2-3 via post-course portal independent learning
  • Tea, coffee and cakes
  • Lunch
  • Full colour course handbook
  • Written action plan
  • Certificate
  • Training articles and newsletters
  • Access to additional free training material after the course

Plus, 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Next Open Course Dates

18 - 19 November
Leeds City
£875 +VAT
27 - 28 November
Manchester City
£875 +VAT
2 - 3 December
Birmingham
£875 +VAT
9 - 10 December
London - Central
£875 +VAT
More dates and locations are available -

The course content was very good. Initially worried it might be a bit 'airy-fairy' and not very practical, but I have learnt a lot, particularly the conflict wrong box/ right box. I feel a lot of it will be easy and do-able to put into practice.

Customer Reviews

In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

The course content was spot on! Concise, informative and enjoyable. Learned a lot. Will be used back at the office. The trainer's presentation was excellent, knows his stuff!

Customer Reviews