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Minute Writing Skills Training Course Outline

The ability to write minutes of meetings is an important, but difficult skill. Learn how to take accurate notes of meetings and turn them into an accurate minutes. We show you how to improve your listening and memory skills. Learn how to prepare for meetings, the importance of the agenda.

The course content was highly valuable, diverse content (covered a lot), really liked the fact that it was applicable to both work and personal life. Also felt a very safe environment with not being asked to act out/role play! The trainer's presentation was engaging, entertaining, clever, anecdotes made it easy to understand the more difficult concepts.

Customer Reviews

Minute Writing Skills Training - Morning

Why it is important to take good minutes

The meeting happened at a particular place and time. After the meeting, the minutes contain the meaning of the meeting.

It is the minutes that represent the meeting.

The minute writer has the responsibility to record the meaning of the meeting accurately.

Note the significant difference between minutes and a transcription.

Note the significant difference between minutes and a transcription.

  • A transcription is a complete record, and it is not refined
  • Minutes are not a complete record, but they are refined

It is making good initial notes, in the meeting, that is the most difficult.

To do that, you need to develop your listening skills.

Two listening methods: Pan sifter v sponge

The pan-sifter: is a selective listener. This is the right way.

The sponge: is NOT selective and tries to record everything. This is the wrong way.

Two Listening Skills

1. Develop the ability to discern the others 'important point.'

How to pick out the important from the trivial

How to pick out the relevant from the irrelevant.

2. Distinguishing between:

  • Conclusions – What they think- Record this
  • Reasons – Why they think it. - Record this too
  • Rubbish- Everything that has no relevance or is trivial. - Don’t record this

Four minute taking methods

  1. Content Mapping
  2. Structured Notes
  3. Table Plan
  4. Verbatim Notes

How to take the notes in the meeting

Notes on note taking technique
Exercise in note taking

Minute Writing Skills Training - Afternoon

A practical exercise designed to put to the test, the skills covered so far

Managing the delegates.

Use the question 'How would you like me to minute that?'

Have a “Pre-meeting meeting” with the chairperson

The meeting delegates can help you or hinder you.

Train the chairperson to be your ally

The importance of the agenda

The environment:
Set the room up to your advantage.

  • Name placements
  • Air
  • Light
  • Water
  • Freedom from distractions
Use the ABC principle:
Accurate, Brief and Clear

Preparation is essential:

  • Get there early
  • Get your things organised and in good order
  • Get your mind into the right mood

Writing the finished minutes

Use the ABC principle: Accurate, Brief and Clear

Some basics of grammar

A sentence is a statement that communicates a complete thought.

All sentences need at least a subject and a verb.

  • Use specific subject nouns
  • Use specific verbs
  • Avoid ambiguity
  • Decide: active or passive
  • Practice exercises

Three ways to write the final notes

  1. Transcript: verbatim
  2. Main points
  3. Action Summary

Last big training exercise

Learning notes from the practice

Summary and action plan

The course content was excellent with useful, concise management techniques that I have never been tutored in. I will be able to put to use all of the course content. Chris presented the course in a friendly and professional manner, with personal stories. This made the two days very engaging and the atmosphere was very relaxed.

Customer Reviews