Negotiation Skills Training Course - One Day
- Learn the 12 most important negotiation skills
- How to prepare your negotiation strategy
- How to avoid giving away too much
- Trade concessions; don’t give them away
- Develop your communication style
- Manage your emotions
- Know the “Games negotiators play”
- Read Full Training Course Overview
The training course was excellent. Very thorough and methodical content, well-structured to promote individual and collective discussion and thought. The trainer’s presentation was excellent. Good quick pace with room for discussion and debate. Great practical exercises and group participation
Negotiation Skills Training - One Day Course Overview
Day One - Morning
- What is negotiation?
- Why negotiation is a vital skill?
- The twelve tools of effective negotiation:
- Memorise the five-part negotiation process
- Decide your ideal outcome
- Organise your priorities
- What are your bargaining chips?
- Decide your negotiation strategy
Day One - Afternoon
- Maintain a professional communication style
- Beware of giving away too much
- Know how to say No
- Trade concessions never give them away
- Negotiation is often an evolutionary process
- Watch out for these “game plays”
- Keep accurate written notes
- Exercises and practice
- Summary action planning
Negotiation Skills Training - Morning
Negotiation is a set of skills that will allow you to find mutually beneficial solutions that protect your interests, while satisfying the other persons needs / wants.
There are specific circumstances where you are likely to need negotiation skills:
- With friends and colleagues
- With buyers and sellers
- In conflict situations
In any negotiation, there are three realms to consider:
- The solutions that you would prefer.
- The solutions that the other person would prefer.
- The solutions that are logically possible.
The intersection of these three fields, (i.e. all the solutions that are mutually desirable and that are also logically possible), we will call ‘The Optimum Zone’.
Negotiation is a process that creates long term, mutually beneficial solutions.
Negotiation is a process by which all parties should achieve a benefit.
What negotiation is NOT
Negotiation is not the act of appeasement and surrender: Negotiation is not the act of continuing to give multiple concessions to the other person until he-she is happy and has everything he-she wants.
And negotiation is not simply saying, “Here is my offer, take it or leave it!”
Negotiation is the application of the following twelve skills.
The twelve skills of effective negotiation.
1. Learn the five-part negotiation process
The negotiation process is a five-part circular model, that looks like this:
2. Decide your ideal outcome
Before the negotiation you should map out your ideal solution.
- What do you want?
- What do you need?
- What do you not want?
In addition, you should make some intelligent assumptions about what the other party wants, needs and does not want.
3. Organise your priorities
Not all your desires have the same importance.
What are your priorities?
In addition, you should think about what the other person's priorities may be.
4. What are your bargaining chips?
What concessions are you willing and able to make?
In what order should you make them?
Identify your bargaining chips.
In addition, you might think about what the other persons bargaining chips may be.
5. Decide your negotiation strategy
Use the above information to plan out your negotiation strategy.
In addition, you may try to predict what the other sides negotiation strategy might be.
Negotiation Skills Training - Afternoon
The course content felt quite packed, but not in a negative way. A lot of information was covered, which encourages revisiting the material in the coming weeks and months to fully appreciate and continue the learn. For me the time management and goal setting were most beneficial. Chris was calm and measured in his manner. He come across as confident and well versed in the material. He managed to present the information in a clear and precise manner, not once did it approach feeling overwhelming.
In-House Training Course Pricing and Proposal
This course is available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.
It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)
This price includes:
- Quality training delivered by an experienced trainer
- Full days training
- Full colour course handbook
- Preparation work
- Travel costs and time
- Written action plan to take away
- Access to our post course portal
- Access to our on-line leadership and management decision matrix templates and tools
- Plus three months FREE telephone coaching to answer any on-going questions
Contact Us Today
Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.
If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.
Express an Interest
XIf you feel you would like to attend but cannot yet commit to a secured booking, you can express your interest here.
Email your Manager
XIf you are reading this page with the intention of attending the course, then you may need to 'put forward a case' to a manager who makes the final decision.
So, you may find it beneficial to give your manager this document, which will give all the information needed to make the right decision.
To do this, please enter the manager's email address below and.. take me to your leader!
* Just so you know, we'll add your details to our records.
The Course Training Method
The training method follows this general pattern - the training is very interactive and interesting:
- The trainer gives a clear explanation of the point in question with specific examples.
- Then, the delegates practice by doing an exercise with each other.
- The delegates practice by doing an exercise with the trainer.
- All points are supported with full written notes to take away.
-
Delegates are asked to write down an associated action, for each point made.
(At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).
Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!
After the course, how can you keep the training-momentum going?
We understand that it is important to keep the momentum of the training going, in the weeks after the course. The ideas and methods that you learnt during the course need to be implemented, not just for the two weeks after the course, but for all time!
In order to make that happen, we will give you continued, on-going support after the training course has finished.
- PDF download of the training handbook
- Newsletters containing training blogs and articles, which will provide you with ongoing training and good ideas, whenever you need them.
- Fun questionnaires that are designed to tease out your strengths and weaknesses and then give you ideas as to how you might improve your performance.
- Decision matrices that will allow you to make decisions and prioritise tasks into the correct order.
- Summary diagrams and mind maps from the course.
- Conflict scripts that give you examples of how the conflict method can be used, in real life situations.
- Free eBook the effective leader manager.
Other Popular Courses
You may be interested in one of our other popular courses:
-
Leadership and Management Training - Two Day Course
At your place of work, are you in the role of a leader-manager? Your role is to get the best performance from yourself and others. In order to do that, you may need to develop some additional personal skills. This excellent two day course will give you a proven, step by step guide to success as an effective leader manager. -
Personal Development Training - Two Day Course
This personal development course will help you extend your professional skills in relation to communication, goal achievement, planning and prioritising, as well as handling difficult people and achieving a positive mental attitude. Improve your career prospects and develop your personal confidence with this CPD and ILM accredited training. -
Conflict Management Training - One Day Course
Is it true that some people in your organisation do not manage conflict very well? Instead, do they sometimes mis-manage conflict and make the situation worse? Conflict in your team is inevitable and could even be beneficial, but ONLY IF it is managed according to correct principles. -
Communication Skills Training - One Day Course
Are you as confident in your powers of communication, as you would really like to be? Clear and confident communication will help you improve the performance of your whole team. When you return from this fabulous course, you will feel more clear, confident and persuasive. -
Time Management Training - One Day Course
Do you have days when you're busy but not productive? Overwhelmed by the sheer volume of work? If so, then our training course in time management will give you practical techniques and tools. Learn to plan, prepare and delegate, avoid procrastination and time stealers. Become more productive and less stressed by learning effective time management.
I found this course to be excellent and so beneficial to my job. The trainer was very knowledgeable and engaging. This was one of the best courses I have ever attended!
Negotiation Skills Training Course Summary
Negotiation is the business of finding a solution, to protect your interests yet satisfying the other person’s requirements. You may be negotiating with your customers or your trading partners, alternatively you could be negotiating in conflict situations within your organisation.
The art of negotiation is trading concessions. It is important not to give away too much, without receiving something in return. All parties involved in the negotiation should be seen to gain a benefit.
On this one-day in-house Negotiation Skills training course, we cover how to plan your negotiation strategy, organising your priorities in order of importance, deciding on your bargaining chips and what your ideal outcome would be. We examine how to communicate effectively and professionally during the negotiation process and how to say ‘no’ firmly and politely when you have reached your bottom line.