Supervisor Management Skills Training Course - Two Day

Book Now - Open Training Course Pricing and Availability

Next Open Course Starts in 19 days, Manchester City, places available Book Now >

The open training course costs only £875 +VAT per delegate. For this price we provide:

• Two full days of quality training
• 12 trainer-led hours, additional 2-3 via post-course portal independent learning
• Tea, coffee and cakes
• Lunch
• Full colour course handbook
• Written action plan
• Certificate
• Training articles and newsletters
• Access to additional free training material after the course

Plus, 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

All Open Course Dates and Locations

Supervisor Management Skills Training - Two Day Course Overview

The purpose of this supervisory skills training is to give you all the skills you need, to be successful in your role.

Supervisor Management Skills Training - Day One - Morning

Supervisor Management Skills Training - Day One - Afternoon

Supervisor Management Skills Training - Day Two - Morning

Time Management Programme for Supervisors

Time management is the art of organising activities into the correct order of importance.

1. Get the most valuable work done first
2. Be ready to respond to changing environments
3. How to stop people wasting your time
4. Eliminate your own bad habits
5. Stop being too easily distracted
6. Eliminate negative talk
7. Give the team a definite “track to run on”
8. Learn the truth about “multitasking”

You must prioritise work because you cannot do everything at once.
You should always be asking: What is the most VALUABLE use of our time right now?

The time management grid suggests four types of activity:

• Q1 Crisis zone
• Q2 Productive zone – this is our target zone
• Q3 Busy zone – this is our danger zone
• Q4 Fruitless zone

Distinguish between “Busy work” and “Productive work”.

The supervisory manager’s time management goal

To maximise time spent planning, prioritising, preparing and avoiding preventable errors.

Time Wasters SOS

Supervisors should be aware of the three major causes of time wasting.

1. SELF: Your own bad habits
2. OTHERS: People who waste time
3. SYSTEMS: Inefficient work systems

How to improve your email management

We will look at how you can manage your messages - Emails can both help and hinder your progress.

Supervisors should delegate the right task to the right person

1. How to delegate
2. 8 Part SMART
3. Why some supervisors are afraid to delegate

Prioritisation for Supervisors

Prioritisation is the skill of putting tasks into the most efficient order.
How to use our Prioritisation App – WhatsNext?

How supervisors can always make the right decision

Decision making is the ultimate skill, since if you always make the right decision, everything will go well. There are four decision types:

1. Which one / what kind?
2. Yes / no
3. Should we / or shouldn’t we?
4. Problem / cause / solution mapping

Supervisors should manage interruptions by means of the 80/20 principle

80% or more of the value is contained in 20% or less of the content.
Your mission is to extract the minority of the content, which contains the majority of the value.

Time management tips for supervisors

A questionnaire designed to discover ways supervisors can improve time management in the team.

Supervisor Management Skills Training - Day Two - Afternoon

In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

• Quality training delivered by an experienced trainer
• Full days training
• Full colour course handbook
• Preparation work
• Travel costs and time
• Written action plan to take away
• Access to our post course portal
• Access to our on-line leadership and management decision matrix templates and tools
• Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

The Course Training Method

The training method follows this general pattern - the training is very interactive and interesting:

1. The trainer gives a clear explanation of the point in question with specific examples.
2. Then, the delegates practice by doing an exercise with each other.
3. The delegates practice by doing an exercise with the trainer.
4. All points are supported with full written notes to take away.
5. Delegates are asked to write down an associated action, for each point made.
   (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

After the course, how can you keep the training-momentum going?

We understand that it is important to keep the momentum of the training going, in the weeks after the course. The ideas and methods that you learnt during the course need to be implemented, not just for the two weeks after the course, but for all time!

In order to make that happen, we will give you continued, on-going support after the training course has finished.

• PDF download of the training handbook
• Newsletters containing training blogs and articles, which will provide you with ongoing training and good ideas, whenever you need them.
• Fun questionnaires that are designed to tease out your strengths and weaknesses and then give you ideas as to how you might improve your performance.
• Decision matrices that will allow you to make decisions and prioritise tasks into the correct order.
• Summary diagrams and mind maps from the course.
• Conflict scripts that give you examples of how the conflict method can be used, in real life situations.
• Free eBook the effective leader manager.

Other Popular Courses

You may be interested in one of our other popular courses:

• Leadership and Management Training - Two Day Course
  At your place of work, are you in the role of a leader-manager? Your role is to get the best performance from yourself and others. In order to do that, you may need to develop some additional personal skills. This excellent two day course will give you a proven, step by step guide to success as an effective leader manager.
• Personal Development Training - Two Day Course
  This personal development course will help you extend your professional skills in relation to communication, goal achievement, planning and prioritising, as well as handling difficult people and achieving a positive mental attitude. Improve your career prospects and develop your personal confidence with this CPD and ILM accredited training.
• Conflict Management Training - One Day Course
  Is it true that some people in your organisation do not manage conflict very well? Instead, do they sometimes mis-manage conflict and make the situation worse? Conflict in your team is inevitable and could even be beneficial, but ONLY IF it is managed according to correct principles.
• Communication Skills Training - One Day Course
  Are you as confident in your powers of communication, as you would really like to be? Clear and confident communication will help you improve the performance of your whole team. When you return from this fabulous course, you will feel more clear, confident and persuasive.
• Time Management Training - One Day Course
  Do you have days when you're busy but not productive? Overwhelmed by the sheer volume of work? If so, then our training course in time management will give you practical techniques and tools. Learn to plan, prepare and delegate, avoid procrastination and time stealers. Become more productive and less stressed by learning effective time management.

Supervisor Management Skills Training Course Summary

A supervisor is responsible for the daily performance and productivity of a team. Supervisors need a number of managerial skills to enable them to carry out their role effectively and earn the respect of their team. These skills include good communication, plus organisational and motivational techniques.

This practical two-day training course will empower your supervisors, by equipping them with the key skills they need to be successful in their job.

They will discover how to put into practice the six key supervisory skills:

1. Setting achievable targets
2. Clear and accurate communication skills
3. Prioritisation, delegation and other time management factors
4. Managing difficult conversations and handling disagreements
5. Positive attitude: Self-confidence, self-motivation and self-discipline
6. Inspiring the team to give their best performance

We will highlight current strengths and weaknesses and teach your supervisors how to be confident and successful in their role.