Established, since 1997, leading UK based training provider.
Problem Solving Training

Problem Solving Training Course - 1 Day

Problem solving is the ability to identify causes and implement solutions, or even better, to prevent potential problems from manifesting actual problems.

There are two main types of problem solving: Analytical Problem Solving, which relies on logical thinking; and Creative Problem Solving which relies on imaginative thinking.

On this in-house Problem Solving course, we cover both these methods. After the training, delegates will feel more confident at handling problems and more skilful at identifying potential issues.

Available as an In-House Course

Problem Solving Training Availability, Pricing and Course Dates

If you have any questions, please phone us (+44 (0)20 3856 3037) or send us a message.

Bespoke Training (In-House or Live Online)

£1,950+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

We are able to train in your timezone.

All our training includes:

  • A full day of quality training, delivered by an experienced trainer
  • 6 training hours, plus an additional 2-3 via post-course online independent learning
  • Full-colour course handbook, with written action plan (electronic or paper copy available)
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is Problem Solving Training?

Problem Solving training is designed to help people identify causes and implement solutions to problems. It is also designed to encourage problem solving by problem prevention, on the premise that prevention is better than cure.

Problem solving techniques fall into two major categories: Analytical and Creative.

Analytical thinking is based upon breaking big problems down into their component parts and solving them step by step. Analytical thinking is scientific, logical and methodical.

Creative thinking is based upon solving problems by looking at things in a different way, or by redefining the terms by which the problem is perceived in order to arrive at an innovative, or imaginative solution to the problem.

Both types of problem solving are learnable. This course teaches both.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Problem Solving Course is rated based on 462 reviews. More Customer Reviews >
Excellent content on managing conflict. Most important part for me was 'wrong box/right box' method. Taking emotion out of conflict. Good clear presentation, very useful role playing. Helped us relate course content to ourselves individually.
The course has given myself and colleagues great ideas, especially surrounding time management and how to address problematic work situations. Chris made us feel comfortable and we have gained greater knowledge. An enjoyable course.

Problem Solving Training Course Overview

We start the course by defining the term “problem”, as the difference between the current state, and the desired state. Problem solving is the act of making your current state match your desired state.

The first and most important step in problem solving, is framing the problem. In health care they say, “Proper diagnosis is the first step to the cure”.

Then we focus on analytical problem-solving methods, such as problem-cause-solution mapping. Problem-implication-countermeasure analysis. We work examples and learn by experience.

In the afternoon, we change to Creative problem solving techniques. Sometimes this is called, thinking outside the box. This type of problem solving is about changing the way you perceive things, to change the nature of the problem. We show many examples of where, problems were transformed into opportunities. We show examples of how problems were solved by improvisation and creative thinking. We give opportunities to practice.

When people finish this course, they feel empowered because they know they have gained many tools, with which to solve their problems.

This course gives people confidence and courage.

Learning Outcomes:

  • Learn how to solve your problems quickly
  • Pre-empt problems: Solve problems before they can occur
  • Break problems down into their components parts
  • Problem – cause – solutions, mapping
  • Problem – implication – countermeasures, mapping
  • Creative problem solving: Using the imagination to solve problems
  • The mastermind principle. Make use of many minds

Problem Solving Training Course Details

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Morning Session

Afternoon Session

Problem Solving Training FAQs

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Companies We've Trained

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