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Feedback Training - Giving Effective Feedback

Feedback Training - Giving Effective Feedback Course - 1 Day

Feedback is valuable information that defines the quality of our recent actions. Every action creates feedback results, which can be either positive or negative. We all need feedback because it's essential to know which behaviours are effective and which are not. The challenge lies in the fact that most people dislike giving or receiving negative feedback. Since people struggle with providing constructive criticism, we need training to ensure that our negative feedback is perceived as helpful information, rather than a reprimand.

This course teaches what feedback is, why it's important, and how to communicate it properly to improve individual and team performance.

Available as a Live Online Webinar or In - House

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Feedback - Giving Effective Feedback Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£350+VAT per delegate
  • Live Online Feedback - Giving Effective Feedback Virtual Training delivered via Zoom or Microsoft Teams
  • Easy to join - all you need is a laptop or tablet with a Webcam
  • Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)

Bespoke Training (In-House or Live Online)

£2,150+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • A full day of quality training, delivered by an experienced trainer
  • Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is feedback training? – Giving effective feedback course

Everyone needs feedback. Feedback is valuable information that tells people how well they are doing, with respect to their goals. Feedback comes in two kinds: positive and negative. Nearly everyone likes to hear positive feedback, but most people do not like to hear negative feedback. The problem is made worse by the fact that most managers’ delivery of negative feedback is often clumsy and poorly worded, which makes their feedback sound like being told off, or insulted.

In order for feedback to fulfil its purpose of being perceived as valuable information, managers need to communicate it in a proper way.

This course teaches what feedback is, why it's important, and how to communicate it properly to improve individual and team performance.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Feedback - Giving Effective Feedback Course is rated based on 555 reviews. More Customer Reviews >
The course was very relevant and practical, but also made me pause and reflect on approaches to life in general and not just working life. It also made me think more about the impact of my behaviour on others. I think that attending this course ... [Read More]
I have found the course inspiring; it has re-enforced / energised me to what I can / need to do. It has given me the knowledge and tools to go forward and improve. Chris was an excellent presenter, a great mixture of visuals and us practising wh... [Read More]

Feedback Training - Giving Effective Feedback Course Overview

On this course people learn to master the skill of giving constructive feedback in a professional, objective, and helpful manner, resulting in improved behaviours and better results.

Feedback is information that relates the results of our recent actions to our goals, coming in two forms: positive and negative.

Positive feedback indicates that our actions are effective, moving us closer to our goals, while negative feedback signals that our actions are not effective, or even counterproductive, suggesting a need for change in behaviour and plans.

The course emphasises the essential nature of feedback, particularly negative feedback. While most people are hesitant to hear anything negative about their performance and many are not good at giving constructive criticism, this course addresses these challenges.

Participants will learn to provide feedback that is constructive rather than destructive, avoiding demoralisation or anger and causing no emotional distress.

Learning Outcomes:

  • What is feedback and why is it important?
  • How feedback fits into the Continuous Improvement Cycle
  • How to give positive and negative feedback
  • Self-Image psychology: How to build people's confidence and motivation
  • How to offer constructive criticism (negative feedback)
  • How to set goals and gain their commitment to improve
  • Always finish on a positive - appreciate the good

Feedback Training - Giving Effective Feedback Course Details

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Morning Session

Afternoon Session

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

1 full day training (9am - 4.30pm - UK time - Convert) - only £350+VAT per delegate

Date Platform Cost Availability

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