Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider
People Management Skills Training

People Management Skills Training Course - 2 Days

For your organisation to be successful, your managers need to be able to get the best performance from their teams. This requires training in a special set of people management skills.

On this two-day course your managers will learn how to set and communicate clear goals; prioritise and delegate tasks; manage conflict and performance; motivate and inspire the team to willingly give their best performance.

Background banner image for People Management Skills Training

People Management Skills Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£700+VAT per delegate

Open Course (Face-to-Face)

£900+VAT per delegate
(Early Bird Offers Available)
  • Delivered at venues around the UK
  • Open Course Timings are: 9am - 4.30pm
  • If you arrive earlier than 9am, there is coffee / tea waiting for you.

Bespoke Training (In-House or Live Online)

£2,150+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • Two full days of quality training, delivered by an experienced trainer
  • Total of 12 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is People Management Skills Training?

People management skills training is designed to equip your managers with the additional “people skills” they need to be more effective in their role.

Most managers evolve into management by virtue of their superior technical knowledge and experience. They find themselves in a management role, and sometimes they then have problems. These problems relate to the managers trying to gain the willing cooperation of the team; some of whom are not always easy to manage.

Many managers flounder, because they do not know how to get the best from other people. Some managers come on too strong, and others, not strong enough.

This course will give your managers the people skills they need to get the best performance from themselves and others.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our People Management Skills Course is rated based on 555 reviews. More Customer Reviews >
The course content was excellent and will be very useful with our current merger. The trainer presentation was very good. Great use of the modules, with NO powerpoint. Plenty of grounding and examples.
The training course was intense but manageable. Covered the subject incorporating additional elements that made the understanding of the subject matter easier to apply to workplace or home. The trainer's presentation was excellent, clear, smooth... [Read More]

People Management Skills Training Course Overview

This two-day training course consists of four connected half-day modules.

Day one, morning: We set out the nine major people management skills, and we ask you to honestly assess yourself to discover where you are strong, where you are NOT so strong and what you most want to gain from this course. We will cover: goal setting, clear and convincing communication, how to explain complex ideas, impression management, positive and negative forms of motivation. We also examine the correct and incorrect use of humour. We finish on the issue of using positive suggestion and motivation.

Day one, afternoon: We focus on how to handle conflict, difficult people and poor performance. We know that conflict is inevitable, and how you manage conflict is crucial. Many managers mishandle conflict, either by coming on too strong, or not being strong enough! You will learn exactly what to say to get the balance right.

Day two, morning: All managers have to be masters of time management. We train you in the art of prioritisation, delegation and problem solving. You will learn to avoid the chaos that some people live in, and replace it with logical order and an increased degree of control over events.

Day two, afternoon: Emotional intelligence. How people feel emotionally, profoundly affects their performance. Negative feelings create negative results, whilst positive emotions produce positive results. Therefore each manager must become an expert at handling emotions, first their own and secondarily, other peoples’. You will learn the art of emotional management, self-control, conversation control, reframing, feedback and inspirational leadership.

You will really enjoy and benefit from this material.

Learning Outcomes:

  • Learn the essential people management skills
  • Set specific goals for a better future
  • Master the skills of clear communication
  • Learn the best way to handle poor performance and other conflict situations
  • Maximise productivity with proper planning, delegation and time management skills
  • Transform any team negativity with a positive mental attitude
  • Get the best performance from every member of the team

People Management Skills Training Course Details

Click a topic to read more about it.

Day 1 - Morning

Day 1 - Afternoon

Day 2 - Morning

Day 2 - Afternoon

People Management Skills Training FAQs

Click a topic to read more about it.

Companies We've Trained

Related Articles from our People Management Blog

The Teachability Index

12 December 2023 The Teachability Index Thumbnail

The Teachability Index measures openness to learning from others/experience. It assesses adaptability, willingness to accept guidance, dynamic curiosity, resilient learning, self-awareness, and embracing collective wisdom for continuous improvement.

Continue Reading >

The Aid Feedback Model

19 April 2022 The AID Feedback Model Thumbnail

What is the AID feedback model and how can we use it to give constructive feedback, to bring about positive changes in behaviour?

Continue Reading >

Staff Wellbeing Training

13 July 2021 Staff Wellbeing Training Thumbnail

Wellbeing in the workplace is now more important than ever and our training can assist you in creating the ideal conditions for your staff to thrive and your business to succeed.

Continue Reading >

Talent Management In the Post-Covid World

25 May 2021 Talent Management in the Post-Covid World Thumbnail

In the post-Covid world of more remote working, talent managers must be able to spot the staff with extra qualities, over and above the core essentials they need. We examine what they should be looking for.

Continue Reading >