Established, since 1997, leading UK based training provider.
People Management Skills Training

People Management Skills Training Course - 2 Days

Your managers need to get the best performance from their teams and to do that, they need a set of special people management skills: Your managers need to know how to; set and communicate clear goals; prioritise and delegate tasks; manage conflict and performance; motivate and inspire the team to willingly give their best performance.

Where can your managers learn these distinctive people management skills? This excellent 2 day training course will give your managers everything they need.

Available as an Open Course, Live Online Webinar or In - House

Live Online Interactive Learning via Webinars

Join our Live Online People Management Skills Training Webinars via Zoom or Teams.

Live Online Dates are currently available with 35% off.
2 full days training (9am - 4.30pm) - only £455+VAT per delegate (normal price: £700+VAT)

If you're booking online, use code WEB35 at stage three.

Please contact us if you have any questions:

What is People Management Skills Training?

People management skills training is designed to equip your managers with the additional “people skills” they need to be more effective in their role.

Most managers evolve into management by virtue of their superior technical knowledge and experience. They find themselves in a management role, and sometimes they then have problems. These problems relate to the managers trying to gain the willing cooperation of the team; some of whom are not always easy to manage.

Many managers flounder, because they do not know how to get the best from other people. Some managers come on too strong, and others, not strong enough.

This course will give your managers the people skills they need to get the best performance from themselves and others.

Customer Reviews

4.9/5 Our People Management Skills Course is rated based on 461 reviews. More Customer Reviews >
The course content was really good for the role I do. I have taken a lot away from the last two days. The trainer's presentation was very clear and used good examples, the pace of the course was good and I feel I've gained a lot from it.
The course was informative and thought-provoking. It gave a different perspective to previous training. Loved the priority order decision matrix. The trainer's presentation was clear and concise, easy to relate to.
>

Course Overview - People Management Skills Training

The course duration is two whole days, and you can imagine the course as being a series of four connected half day courses.

In the morning of the first day we set out the nine major people management skills, and we ask you to honestly assess yourself to discover where you are strong, and where you are NOT so strong. Then we ask you to tell us what you want most to gain from the course. The rest of the first morning is detailed training on: Goal setting, clear and convincing communication, how to explain complex ideas, impression management, positive and negative forms of motivation. We also cover the correct and incorrect use of humour. We finish on the issue of using positive suggestion and motivation.

Afternoon day one we focus on how to handle conflict, difficult people and poor performance. We know that conflict is inevitable, and how you manage conflict is a crucial question. Many managers mishandle conflict, either by coming on too strong, or not being strong enough! You will learn exactly what to say to get the balance right.

Morning day two is about time management, prioritisation, delegation and problem solving. All managers have to be masters of time management, and this is an essential part of your training. You will learn to avoid the chaos that some people live in, and replace it with logical order and increased degree of control over events.

Afternoon day two is devoted to emotions. We know that how people feel emotionally profoundly affects their performance. In simple terms, negative feelings create negative results and positive emotions product positive results. Therefore each manager must become an expert at handling emotions, first their own and secondarily, other peoples’. You would agree that you cannot positively influence other people if you, yourself are in a mess. You will learn the arts of emotional management, self-control, conversation control, reframing, feedback and inspirational leadership.

You will really enjoy and benefit from this material.

Learning Outcomes:

  • Learn the essential people management skills
  • Set specific goals for a better future
  • Master the skills of clear communication
  • Learn the best way to handle poor performance and other conflict situations
  • Maximise productivity with proper planning, delegation and time management skills
  • Transform any team negativity with a positive mental attitude
  • Get the best performance from every member of the team

Open Training Course Details and Pricing

  • Venue Photo
  • Venue Photo
  • Venue Photo
  • Venue Photo
  • Venue Photo
  • Venue Photo
A selection of venue photos

For this price we provide:

  • Two full days of quality training
  • 12 additional 2-3 via post-course online independent learning
  • Cooked lunch, coffee, tea and cakes
  • Full-colour course handbook, with written action plan
  • Training certificate
  • Access to additional free training material after the course
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Book Online Today

Ready to book? You can book this course online today.

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.

Course Details - People Management Skills Training

Click a topic to read more about it.

Day 1 - Morning

Day 1 - Afternoon

Day 2 - Morning

Day 2 - Afternoon

Related Articles from our People Management Blog

How to Use Behavioural Modification

25 June 2019 How to Use Behavioural Modification Thumbnail

It is easy to give in to someone to "keep them quiet" but giving in to bad behaviour will only encourage them to try the same tactic in the future. We explore the causes of bad behaviour and ways to modify the behaviour.

Continue Reading >

How to Manage Difficult People In Meetings

21 June 2019 How to Manage Difficult People in Meetings Thumbnail

Unproductive meetings cost time and money. There are five main types of people who may attend your meetings, discover how their personalities could disrupt your ability to hold a productive meeting and learn how to deal with them effectively.

Continue Reading >

How to Separate Reasons From Excuses

19 March 2019 How to Separate Reasons From Excuses Thumbnail

Many people believe in the concept of a 'reasonable excuse'. This is a misconception, since reasons are very different from excuses. We examine the differences between excuses and reasons and show you how you should treat them both.

Continue Reading >

How to Change Behaviour

13 November 2018 How to change behaviour Thumbnail

Do you realise that when you reward bad behaviour you are positively reinforcing that negative behaviour? Consequently, this will encourage that person to behave in that way again.

Continue Reading >

FAQs

Click a topic to read more about it.

Companies We've Trained

Company logo 1
Company logo 2
Company logo 3
Company logo 4
Company logo 5

In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.