People Management Skills Training Availability, Pricing and Course Dates
If you have any questions, please phone us (+44 (0)20 3856 3037) or send us a message.
Live Online Virtual Training
- Live Online People Management Skills Virtual Training delivered via Zoom or Microsoft Teams
- Easy to join - all you need is a laptop or tablet with a Webcam
- Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)
Open Course (Face-to-Face)
(Early Bird Offers Available)
- Delivered at venues around the UK
- Open Course Timings are: 9am - 4.30pm
- If you arrive earlier than 9am, there is coffee / tea waiting for you.
Bespoke Training (In-House or Live Online)
(International Price Varies)
In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.
We are able to train in your timezone.
All our training includes:
- Two full days of quality training, delivered by an experienced trainer
- Total of 12 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning
- Full-colour course handbook, with written action plan (electronic or paper copy available)
- Training certificate
- Access to additional free training material after the course via our post-course portal
- 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance
What is People Management Skills Training?
People management skills training is designed to equip your managers with the additional “people skills” they need to be more effective in their role.
Most managers evolve into management by virtue of their superior technical knowledge and experience. They find themselves in a management role, and sometimes they then have problems. These problems relate to the managers trying to gain the willing cooperation of the team; some of whom are not always easy to manage.
Many managers flounder, because they do not know how to get the best from other people. Some managers come on too strong, and others, not strong enough.
This course will give your managers the people skills they need to get the best performance from themselves and others.
Contact Us Today
If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.
Customer Reviews
Crown Gas and Power
Lumesse
People Management Skills Training Course Overview
This two-day training course consists of four connected half-day modules.
Day one, morning: We set out the nine major people management skills, and we ask you to honestly assess yourself to discover where you are strong, where you are NOT so strong and what you most want to gain from this course. We will cover: goal setting, clear and convincing communication, how to explain complex ideas, impression management, positive and negative forms of motivation. We also examine the correct and incorrect use of humour. We finish on the issue of using positive suggestion and motivation.
Day one, afternoon: We focus on how to handle conflict, difficult people and poor performance. We know that conflict is inevitable, and how you manage conflict is crucial. Many managers mishandle conflict, either by coming on too strong, or not being strong enough! You will learn exactly what to say to get the balance right.
Day two, morning: All managers have to be masters of time management. We train you in the art of prioritisation, delegation and problem solving. You will learn to avoid the chaos that some people live in, and replace it with logical order and an increased degree of control over events.
Day two, afternoon: Emotional intelligence. How people feel emotionally, profoundly affects their performance. Negative feelings create negative results, whilst positive emotions produce positive results. Therefore each manager must become an expert at handling emotions, first their own and secondarily, other peoples’. You will learn the art of emotional management, self-control, conversation control, reframing, feedback and inspirational leadership.
You will really enjoy and benefit from this material.
Learning Outcomes:
- Learn the essential people management skills
- Set specific goals for a better future
- Master the skills of clear communication
- Learn the best way to handle poor performance and other conflict situations
- Maximise productivity with proper planning, delegation and time management skills
- Transform any team negativity with a positive mental attitude
- Get the best performance from every member of the team
People Management Skills Training Course Details
Day 1 - Morning
➜What are the main people management skills?
➜What are your Personal learning objectives?
➜Making the right impression (Impression management)
➜Goal setting (Clarity of purpose)
➜Clear, specific communication
➜How to define your exact meaning
➜Who in your team are the optimists, critical thinkers and cynics?
➜The power of positive thinking
➜Always finish on a positive note
➜Summary of notes on clear purpose and clear communication
Day 1 - Afternoon
➜Occasional conflict is inevitable
➜Comment on Behaviour - don’t attack their character
➜When in conflict get the facts not opinions
➜Distinguish between reasons and excuses
➜Be aware of body language and voice tones
➜Use social motivators. Appreciation and praise
➜Put these skills into practice
➜Summary and action planning
Day 2 - Morning
➜To plan or NOT to plan, that is the question
➜Overcome procrastination
➜Prioritise by value and deadline pressure
➜Avoid too much busy-work
➜Highly productive P-List
➜Identify the time wasters
➜Delegate the right task to the right person
➜How to delegate
➜How to handle interruption
➜Problems solving and decision making
➜Pareto 80/20
➜Summary and action planning
Day 2 - Afternoon
➜Emotions affect the result
➜Create and sustain positive attitude, even during difficult times
➜Reduce fear and replace it with confidence and optimism
➜Your words affect other people’s motivation
➜How to inspire others
➜How to use failure to make things better
➜Apply continuous improvement to the future
➜Final summary and action planning
People Management Skills Training FAQs
➜How do I join a Corporate Coach Group course?
➜Is this course offered in-house?
➜How do you develop people's management skills?
➜How do you successfully manage people?
➜What are the 5 people management skills every manager needs to know?
➜What is the course training method? Is it interactive?
➜What kinds of people attend this People Management Skills course?
➜What are the open course timings?
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Gloucster: +44 (0)1452 856091
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