Established, since 1997, leading UK based training provider.
Performance Management Training

Performance Management Training Course - 1 Day

This Performance Management Training is designed to give you the skills you need to improve the performance of others.

Performance management means two things: Improving poor performance (or behaviour) and enhancing already good performance by taking it to the next level.

Before you can successfully manage the performance of other people, you must first develop a very particular set of skills: Clear communication, goal setting, feedback, motivation, change management.

During this one-day course, you will learn the essential skills and knowledge you need to help others.

Performance Management Training Availability, Pricing and Course Dates

If you have any questions, please phone us (+44 (0)20 3856 3037) or send us a message.

Live Online Training

£350+VAT per delegate
 
  • Live Online Performance Management Webinar delivered via Zoom or Microsoft Teams
  • Easy to join - all you need is a laptop or tablet with a Webcam
  • Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)

Open Course (Face-to-Face)

£450+VAT per delegate
(Early Bird Offers Available)
  • Delivered at venues around the UK
  • Open Course Timings are: 9am - 4.30pm
  • If you arrive earlier than 9am, there is coffee / tea waiting for you.

Bespoke Training (In-House or Live Online)

£1,950+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

We are able to train in your timezone.

All our training includes:

  • A full day of quality training, delivered by an experienced trainer
  • 6 training hours, plus an additional 2-3 via post-course online independent learning
  • Full-colour course handbook, with written action plan (electronic or paper copy available)
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is Performance management Training?

Performance Management Training is designed to help managers improve the performance of their colleagues.

As a manager, one of your responsibilities is to improve the performance of every member of the team. Each person has their own unique training needs, so we break this down into two areas: Correcting poor performance (or bad behaviour) and/or to build upon good behaviour by inspiring people to give their best performance.

Before we can get the best performance from others, we must first get the best performance from ourselves. We must first exemplify the characteristics that we would like to see in others. We must become role models and lead by example.

In addition to becoming a role model, we must also become skilled performance coaches. On this course, you will develop the coaching skills necessary to communicate, plan and implement progressive action, designed to take your colleagues from where they are, to where they could be.

Essential performance management skills include: communication skills, goal setting, planning skills, the ability to give constructive criticism (feedback), the ability to manage emotions and how to inspire people.On this one-day course you will improve all these skills.

After this Performance Management Training will know exactly how to get the best performance from yourself and others.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Performance Management Course is rated based on 462 reviews. More Customer Reviews >
The course content was broader than I expected, but still focused on a number of areas that were highly valuable to me. The trainer's presentation was a very good mixture of academic material, backed up by good anecdotal evidence. Excellent pres... [Read More]
The course material was extremely beneficial. Time flew and it was by far the best training I have ever had. The trainer was very resourceful, experienced, inspirational and motivating, with a captivating style.
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Performance Management Training Course Overview

We are here to learn how to manage other people’s performance. But you would probably agree that in order to manage other people’s performance, we must first manage our own. Your ability to improve other people’s performance is based upon three things; your thoughts, words and behaviours. If you want to be a successful performance manager, you need to think right, talk right, act right.

We discuss a triad of skills based upon: clarity, rationality, positivity.

Clarity means: Clear thought, clear goals and clear communication.

Rationality means: rational plans and dealing with everyone as though they were reasonable, intelligent human beings(ie with respect).

Positivity means: Always having a positive attitude towards the other's potential, and always finishing on a positive note.

We will teach you how to improve on the current situation by communicating clearly, setting specific goals, rational thinking, and positive action.

You will learn about handling poor behaviour by finding the reasons behind their current actions and then ways to gain their commitment to improve upon their existing behaviour.

We finish with a section on how to reinforce a long-term improvement. You will learn about positive reinforcement and the power of a few kind words.

This training will leave you inspired and keen to use your new powers to help yourself and others.

Learning Outcomes:

  • To correctly manage poor performance issues
  • Avoid creating negative emotions, keep to the positive emotions
  • To set and agree clear, specific goals
  • Criticise performance, without criticising their personality
  • Get their commitment to a higher standard of performance
  • Distinguish reasons from excuses
  • To inspire and motivate others

Performance Management Training Course Details

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Morning Session

Afternoon Session

Performance Management Training FAQs

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