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Investigation Skills Training Course

 - One Day
Learn practical tools that you can use in real-life situations. Investigation Skills Training
  • Hold an investigative interview that gets to the truth
  • Distinguish facts from opinions
  • Distinguish “answers to questions”, from “responses to questions”
  • Distinguish between “admissible” and “inadmissible” statements
  • Ask the right questions in the right way
  • Handle the evasive and difficult person
  • Take accurate written notes, as you go
Learn in a friendly and relaxed atmosphere with people who are facing similar situations as you.

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This investigation course was very informative. It has given me more tools to conduct an investigation. The presentation was well planned and completed at the right pace and timing.

Customer Reviews

MEGA Special Offer - Online Training

COVID-19 means there is no face-to-face Investigation Skills Training.
The good news is, you don’t have to miss out!

Access your training ONLINE instantly at home.
When you have finished, email us for a PDF certificate of achievement.

Investigation Skills Training

Learn how to investigate allegations of malpractice or misconduct. How to gather evidence, ask the right questions and learn to distinguish genuine answers, from responses. Handling evasive interviewees. Ensure disciplinary and grievance issues are handled according to proper principles and standards. The importance of well written records.

Available as an In-House Course

Investigation Skills Training - Course Overview

There are occasions when managers have to investigate allegations of bad-practice. These allegations may represent a breach of the law, or it may be a breach of company policy. Either way, the manager has to interview the “witnesses” and they have to interview “the accused”.

This places the manager in a difficult position because the manager has neither experience nor knowledge of exactly how to conduct an investigative interview where the person being interviewed may be evasive, angry, lying, or the victim of an injustice.

This course is intended to help.

This is a brief overview of the content covered in the one-day course
For a more in-depth course outline click:

Morning -

  • Normal interview vs. investigative interview
  • Answers v responses
  • Lying is risky
  • Evasion is more common
  • Factual language
  • Hearsay evidence
  • Best evidence rule
  • General v specific statements
  • Factual language v opinionated
  • 6 steps for gathering information

Afternoon -

  • Sentence analysis
  • Asking the right questions
  • Investigation 2: Suspected person interview
  • Body language
  • Incongruent communications
  • Taking good written notes
  • Investigation interview 2 Suspected person
  • Notes and final action plans

Very interesting course with engaging content. I learnt the essentials of conducting an investigative interview. Trainer's presentation was a good mix of theory and practical. Clearly presented. The practical exercises were very good.

Customer Reviews

In-House Training Course Pricing and Proposal

This course is available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

In-House Proposal Document

Download the in-house training proposal document

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

Very interesting course with engaging content. I learnt the essentials of conducting an investigative interview. Trainer's presentation was a good mix of theory and practical. Clearly presented. The practical exercises were very good.

Customer Reviews