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Investigation Skills Training

Investigation Skills Training Course - 1 Day

The purpose of investigative interviews is to uncover the facts, apart from the various accusations, claims, counterclaims, opinions, feelings and suspicions. The investigating manager's role is to separate facts from falsehood, so that the decision panel has sufficient evidence upon which to base a just decision.

Most managers do not have the necessary skills associated with investigative interviews.

The purpose of this one-day Investigation Skills training course is to give managers the investigation interview skills they need.

Available as an In-House Course

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Investigation Skills Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Bespoke Training (In-House or Live Online)

£2,150+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • A full day of quality training, delivered by an experienced trainer
  • Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is Investigation Skills Training?

Occasionally at work, people are accused of misconduct. They may be accused of a violation of company policy or the law, or both. Consequently, managers must investigate such allegations to uncover the truth.

Most managers have not received specific training on how to properly conduct investigative interviews with witnesses, complainants, or the accused person. As a result, many managers do a poor job of this important task. This inability to conduct effective investigative interviews represents a potential problem.

This one-day, in-house course will correct this problem by teaching your managers the investigative interview skills they need.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Investigation Skills Course is rated based on 555 reviews. More Customer Reviews >
Very well structured. Not too simple, but not overly complicated. The whole day was beneficial. Trainer had a very good manner. He was approachable friendly knowledgeable and fun.
Very good pace – learnt a lot about the subject that I do not like doing, but is a part of my job. Trainer presentation, good pace and catered for all levels.

Investigation Skills Training Course Overview

Our one-day, in-house course is designed to give your managers everything they need to know:

  • Understanding the purpose of investigative interviews
  • Distinguishing investigations from normal conversations
  • Differentiating between answers and responses to questions, and identifying evasion techniques
  • Identifying contradictions in statements
  • Understanding specific language used in investigations
  • Learning investigative questioning techniques
  • Practicing witness interviews
  • Classifying statements into true, false, possible, and arbitrary categories
  • Understanding the onus of proof principle
  • Distinguishing between admissible and inadmissible evidence
  • Evaluating hearsay evidence
  • Applying the best evidence rule
  • Utilising a six-step method for investigative interviews
  • Preserving timelines during investigations
  • Developing skills to take comprehensive written notes
  • Conducting interviews with individuals suspected of wrongdoing (Part 1 & 2)
  • Recognising important cues in body language
  • Creating a summary action plan for conducting investigative interviews

By the end of this course, your managers will have all the knowledge and skills they need to hold effective investigation interviews.

Learning Outcomes:

  • Hold an investigative interview that gets to the truth
  • Distinguish facts from opinions
  • Distinguish answers to questions, from responses to questions
  • Distinguish between admissible and inadmissible statements
  • Ask the right questions in the right way
  • Handle the evasive and difficult person
  • Take accurate written notes, as you go

Investigation Skills Training Course Details

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Morning Session

Afternoon Session

Investigation Skills Training FAQs

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