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Assertiveness Skills Training

Assertiveness Skills Training Course - 1 Day

Assertiveness is both an emotion and a communication style. As an emotion, it means having the right level of self-confidence. As a communication style, assertiveness means using the right words, voice tones and body language.

Many people feel they lack assertiveness, and they want to know how to feel stronger. Some people are over-assertive and they want to know how to soften their approach and gain more respect.

This Assertiveness training will enable you to express yourself confidently, increase your self-esteem and reduce anxiety, whilst still respecting the rights of others.

Available as an In-House Course

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Assertiveness Skills Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Bespoke Training (In-House or Live Online)

£2,150+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • A full day of quality training, delivered by an experienced trainer
  • Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is Assertiveness Skills Training?

Assertiveness training is designed to show you how to develop both aspects of assertiveness:

  • Emotional assertiveness. Develop more self-confidence.
  • Assertive communication style. Presenting yourself well.

Of the two elements, the most fundamental is the emotional aspect, because if you increase your self-confidence, that will automatically improve your communication style.

So, we teach you two ways to improve self-confidence:

  1. Eliminate bad mental habits that cause you to feel weaker.
  2. Replace them with good mental habits that will cause you to feel stronger.

People judge your levels of assertiveness based upon three characteristics: your words, voice tones, and body language.

If you use assertive words, assertive voice tones, and assertive body language, then you will be perceived as assertive, irrespective of how you feel inside.

So we will show you how to perfect your performance so you look and sound exactly right.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Assertiveness Skills Course is rated based on 555 reviews. More Customer Reviews >
Really interesting and beneficial, both in terms of delving into self perceptions, and adaptations you can make, as well as how you can positively impact on others. The trainers were knowledgeable and they used great examples which helped to con... [Read More]
Training course content was very useful in putting logical structures around common problems and ways of thinking. Good balance of verbal and visual material. Good delegate interaction without pressure. Trainer's presentation was very engaging w... [Read More]

Assertiveness Skills Training Course Overview

This Assertiveness Training course covers the following:

Emotional Assertiveness

Assertiveness is an emotion. All emotions are based upon thoughts and beliefs. The most important belief is called, the self-concept which is a person’s belief about who they really are, and how they compare to others.

Non-assertive people have negative beliefs that destroy their emotional strength.
Assertive people have positive beliefs that build their strength.
Over-assertive people have exaggerated beliefs that cause them to be pushy and over-bearing.

We will study how to build the right self-image, which is the basis of spontaneous assertiveness.

Assertive Communication Styles

People judge assertiveness on two things, words and behaviour. Luckily, you can change your words and behaviour and present a performance that corresponds with what others perceive as assertive.

Communication is composed of three elements: words, tone and body language.

  1. Speech habits. You will learn how to speak assertively.
  2. Voice tones. You will learn how to sound assertive.
  3. Body language. You will learn how to look assertive.

Everyone who attends this Assertiveness training course will benefit from knowing how to feel more assertive without appearing aggressive.

Learning Outcomes:

  • Feel more assertive in the face of difficult people
  • Control the conversation and get the best possible results
  • Manage difficult situations better
  • Keep control of your emotions
  • Use your body language more effectively
  • Psych yourself up, not out
  • Gain more confidence

Assertiveness Skills Training Course Details

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Morning Session

Afternoon Session

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