Established, since 1997, leading UK based training provider.

Coaching and Mentoring Training Course -One Day

Learn practical tools that you can use in real-life situations. Coaching and Mentoring Training
  • Become a better coach and mentor and help others to achieve their goals
  • Use questions to guide people; rather than instructions to tell them
  • Help others to set and achieve worthwhile goals
  • Encourage others to build plans that will achieve their goals
  • Develop more confidence in yourself and others
  • Give "constructive feedback” in a way that inspires positive change
  • Become a Role Model: Mentors often teach by role modelling
Learn in a friendly and relaxed atmosphere with people who are facing similar situations as you.

Coaching and Mentoring Training -One Day

About this Coaching and Mentoring Training Course

There is a difference between coaching and mentoring.

A coach is a person who gives personalised training that will improve the learner’s skills knowledge and technique.
A mentor is similar to a coach; except that a mentor teaches by example; by role-modelling; demonstrating the skills that the learner can then emulate.

To be a coach and a mentor is a privilege and honour.
To be a good coach and mentor requires a high degree of skill.

Coaching and Mentoring Training Course Objectives

Key coaching and mentoring skills: Mentors and coaches have developed multiple answers to this one question: "How can I get the best from myself and others?"

Their answers will include:

  • Develop clear communication
  • To be able to use accurate and objective language: Not vague or ambiguous language
  • How to use encouragement and praise to keep people motivated to learn more
  • How to give negative feedback in a positive way
  • Mentors are role models: they demonstrate the standards they hope to inspire in others
  • A mentor / coach will often ask questions rather than issue commands
  • The Mentor /coach is able to ask intelligent questions that stimulate right answers, (as opposed to giving answers readymade): This is called the Socratic Method
  • The Mentor /coach can purposefully build the self-image and confidence of others
  • The Mentor /coach understand that people act in accordance with their self-image
  • They purposefully build the levels of goal focus, confidence and knowledge, and they thus will produce improved team performance

The training will be designed to achieve the above-stated goals.

I found this course really interesting. I feel like I can go away and everything I learnt will be very useful. Chris the Trainer was brilliant. He held a very good and interesting presentation. He also made it very easy to understand.

Customer Reviews

Coaching and Mentoring Training - One Day Course Overview

Day One - Morning

  • What do you want to gain from this training?
  • The difference between a coach and a mentor?
  • A good coach needs to develop excellent communication skills
  • Help others to set “clear and distinct” goals
  • Help others to create and sustain a positive mental attitude
  • Ask more questions, rather than give direct instructions

Day One - Afternoon

  • Mentor is a role model
  • Decide how you want to be perceived and act accordingly
  • Demonstrate the qualities that you want to see in others
  • Constructive criticism
  • Appreciation and praise
  • Get the timing right

Available Dates and Locations

Your business venue
Dates to suit you

In-House Course Available Call us on +44 (0)20 3856 3037 to discuss your requirements or Read More >

Please note all our training courses include optional three months FREE telephone coaching to answer any on-going questions.

Course Timings: Start 09:00 - Finish 16:30. Lunch at 13:00, Tea Breaks at 11:00 and 15:00.
6 trainer-led hours, additional 2-3 via post-course portal independent learning

Our Open Training Courses run in: London, Manchester, Birmingham, Bristol, Maidstone, Scotland, Reading, Dublin, Ireland, Leeds, Luton, Bedfordshire, Cambridge, Milton Keynes, Gloucestershire.
In-house courses can be run in the UK or worldwide to suit you.

The course content was incredibly practical and extremely beneficial in terms of lots of take-away tools. The trainer was very knowledgeable, encouraging and good humoured. Excellent practical/ real-life examples of how content can be applied. Managed time really well.

Customer Reviews

Coaching and Mentoring Training Course Content

Coaching and Mentoring Training - Day One - AM

Coaching Mentoring - Introductions

How do you get the best from yourself and others?

Develop the following six key mentor - coaching skills:

  1. To develop a definite goal focus
  2. To communicate, teach and inspire
  3. To intelligently build joint plans
  4. To confidently manage emotions during conflict or performance issues
  5. To self-motivate with a positive mental attitude, especially during tough times
  6. To inspire others and create a positive and productive atmosphere in others around you.

To provide clarity of purpose

  1. Clear vision – give the big picture
  2. Develop specific Goals
  3. Goals setting formula has eight parts.

Goal Setting Formula

  1. Name the goal in general terms. (To be more successful at...)
  2. Specify the goal numerically
  3. Specify the goal using a word description
  4. Decide what are the “key measures” that determines whether you are making progress
  5. Identify what additional skills and knowledge you require
  6. Identify what material resources you need, (money, tools, equipment)
  7. Identify the people who can help
  8. Decide what amount of time you need to achieve the goal

Hold yourself to high personal standards- create a "Personal code of conduct."

To succeed, hold yourself to a higher standard.

What are you going to do differently, that will begin to take you towards your goals?

Positive mental attitude: how attitude affects people

  1. Positive mental attitude. Attitude affects final results because attitudes affect actions
  2. Attitudes can be positive or negative
  3. Positive attitudes (optimism, confidence, desire and enthusiasm) tend to create positive results
  4. Negative attitudes (fear, anger, self-doubt, pessimism) tend to create negative results
  5. How to manage your own emotions. (How to direct your own thoughts to create the best emotional balance)
  6. How to create and sustain a positive mental attitude in the minds of others.

Very insightful. Good to understand different ways of thinking and how other people think. Especially how I can think and how I can be more positive. The presentation was very good. Easy to understand the diagrams. Also the mini 'tests' were good to confirm learning.

Customer Reviews

Coaching and Mentoring Training - Day One - PM

To communicate with clarity and enthusiasm

  1. Coaching requires accurate language
  2. How to specify your exact meaning
  3. Concentrate on what they DO want, not what they don’t want
  4. Develop the Socratic art of questioning. Socrates was the ancient Greek philosopher who developed a method of teaching that was based on asking questions, which would guide the learner to “discover” the right answer)

Giving CONSTRUCTIVE criticism

Most people don’t like being corrected: So the good coach is good at giving constructive criticism. Manage their emotions. Proper emotional management requires that you: -

  1. Build-up their self-esteem
  2. Notice whatever is wrong
  3. Show them a better way
  4. Use language that is objective and specific, not emotional and inflammatory
  5. Know when to negotiate and give ground, and when to stand firm
  6. Ten tips for constructive emotional management

The importance of praise and “positive reinforcement”.

People need to hear praise, supportive comments, appreciation and positive reinforcement

The good coach encourages others by giving plenty of praise. They motivate the learner by making the learner feel they are making good progress and that their ultimate success is assured.

Notes on the proper use of praise.

  1. Reinforce correct actions
  2. Timing is important. Give immediate praise
  3. The praise should be specific
  4. The praise should be used as evidence of positive personality traits
  5. The praise can be accompanied by a request for more of the same.

Summary and close

The course has given myself and colleagues great ideas, especially surrounding time management and how to address problematic work situations. Chris made us feel comfortable and we have gained greater knowledge. An enjoyable course.

Customer Reviews

The Course Training Method

The training method follows this general pattern - the training is very interactive and interesting:

  1. The trainer gives a clear explanation of the point in question with specific examples.
  2. Then, the delegates practice by doing an exercise with each other.
  3. The delegates practice by doing an exercise with the trainer.
  4. All points are supported with full written notes to take away.
  5. Delegates are asked to write down an associated action, for each point made.
    (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Express an Interest

If you feel you would like to attend but cannot yet commit to a secured booking, you can express your interest here.





In-House Training Course Pricing and Proposal

This course is available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day for up to 20 delegates (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full colour course handbook
  • Personal written action plans
  • Access to additional free training material after the course
  • Three months free telephone coaching

In-House Proposal Document

Download the in-house training proposal document

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

Email your Manager

If you are reading this page with the intention of attending the course, then you may need to 'put forward a case' to a manager who makes the final decision.

So, you may find it beneficial to give your manager this document, which will give all the information needed to make the right decision.

To do this, please enter the manager's email address below and.. take me to your leader!


Other Popular Courses

You may be interested in one of our other popular courses:

  • Leadership and Management Training - Two Day Course
    At your place of work, are you in the role of a leader-manager? Your role is to get the best performance from yourself and others. In order to do that, you may need to develop some additional personal skills. This excellent two day course will give you a proven, step by step guide to success as an effective leader manager.
  • Personal Development Training - Two Day Course
    This personal development course will help you extend your professional skills in relation to communication, goal achievement, planning and prioritising, as well as handling difficult people and achieving a positive mental attitude. Improve your career prospects and develop your personal confidence with this CPD and ILM accredited training.
  • Conflict Management Training - One Day Course
    Is it true that some people in your organisation do not manage conflict very well? Instead, do they sometimes mis-manage conflict and make the situation worse? Conflict in your team is inevitable and could even be beneficial, but ONLY IF it is managed according to correct principles.
  • Communication Skills Training - One Day Course
    Are you as confident in your powers of communication, as you would really like to be? Clear and confident communication will help you improve the performance of your whole team. When you return from this fabulous course, you will feel more clear, confident and persuasive.
  • Time Management Training - One Day Course
    Do you have days when you're busy but not productive? Overwhelmed by the sheer volume of work? If so, then our training course in time management will give you practical techniques and tools. Learn to plan, prepare and delegate, avoid procrastination and time stealers. Become more productive and less stressed by learning effective time management.