Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider
Handling Toxic People

Handling Toxic People Course - Half Day

Toxic people can be found at work or at home. To lift themselves up, they push others down. If you’ve ever felt undermined, belittled, or drained by someone’s toxic behaviour, this course is for you.

Available as a Live Online Webinar or In - House

Background banner image for Handling Toxic People

Handling Toxic People Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£160+VAT per delegate
 
  • Live Online Handling Toxic People Virtual Training delivered via Zoom or Microsoft Teams
  • Easy to join - all you need is a laptop or tablet with a Webcam
  • Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)

Bespoke Training (In-House or Live Online)

£2,250+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • Half a day of quality training, delivered by an experienced trainer
  • Total of 4 CPD training hours (9am - 1pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

About the Course

This course expands on this free webinar Handling Toxic People

Toxic people don’t lead; they do damage. To try to control others, they use sarcasm, their status, and authority to intimidate. Sometimes, they are in positions of higher authority. Their presence can reduce confidence, harm teamwork, and lower motivation.

This course will show you how to deal with toxic people combining two approaches:

  1. Behavioural control – What to say and do when faced with toxic behaviour.
  2. Emotional defence – How to protect your mental state and self-confidence.

We give you the exact steps to respond rationally while remaining emotionally strong.

Course Overview

This training tackles toxic behaviour from both outside and inside. You’ll learn how to act confidently, and how to build emotional strength so toxic people cannot get into your mind. We’ll teach you to handle them on the behavioural level and to simultaneously protect yourself on the inside.

Whether the toxic person is at work or at home...

This course gives you practical tools to deal with toxic people in any setting. If you want to know exactly how to handle them—calmly and confidently; book your place below.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Handling Toxic People Course is rated based on 585 reviews. More Customer Reviews >
The course content was very relevant for my work and applicable to my job. Lots of tools to use in my role, especially since a promotion from an operational to more strategic post. Trainer's presentation was very vibrant and interactive. Could h... [Read More]
The course content was fascinating, useful and concise. The trainer's presentation was engaging, interesting, funny, inspirational, knowledgeable, respectful, friendly, energetic, highly intelligent and draws on startlingly broad frames of refer... [Read More]
>

Handling Toxic People Course Details

Click a topic to read more about it.

Morning Session

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

Half a day of training (9am - 1pm - UK time - Convert) - only £160+VAT per delegate

Date Platform Cost Availability

August

1 August 2025Online via Teams£160 +VAT£160 +VAT

Handling Toxic People FAQs

Click a topic to read more about it.

Companies We've Trained

Related Articles from our Personal Development Blog

Solving Problems Through Personal Initiative and Creativity

28 January 2025 Solving Problems through Personal Initiative and Creativity Thumbnail

How initiative and creativity can help you solve problems, achieve success, and take control of your life. Learn actionable tips to unlock your potential and explore training opportunities to enhance leadership, time management, personal skills

Continue Reading >

Why Free Online Management Courses Won't Get you the Results you Need

17 September 2024 Why Free Online Management Courses Won't Get You the Results You Need Thumbnail

Discover why free online management courses fall short in providing essential leadership skills. Learn about the qualities every successful leader needs and why investing in professional training, is crucial for achieving results.

Continue Reading >

Overcoming Imposter Syndrome

28 May 2024 Overcoming Imposter Syndrome Thumbnail

Imposter syndrome involves feeling that one's true abilities are inferior to their outward image, causing fears of being exposed as a fraud. This leads to self-doubt and anxiety, but it is possible to overcome these limiting beliefs.

Continue Reading >

Continuous Improvement Mindset

20 February 2024 Continuous Improvement Mindset Thumbnail

Continuous improvement emphasises the constant pursuit of betterment in any situation. It promotes the idea that one can maintain a positive mindset while actively seeking improvement, referred to as the "happy, but not satisfied" mindset.

Continue Reading >