Established, since 1997, leading UK based training provider.

Management Development Training Course

 - Two Day
Learn practical tools that you can use in real-life situations. Management Development Training
  • Learn the six habits of highly effective managers
  • Set specific, ambitious and worthwhile goals
  • Clearly, communicate your message
  • Prioritise, plan, prepare and delegate: Better time management
  • Manage conflict situations and character clashes
  • Manage your emotions: Become more self-confident
  • Inspirational leadership; help others to feel more positive
Learn in a friendly and relaxed atmosphere with people who are facing similar situations as you.

Companies We've Trained

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Pleasantly surprised, having been on many courses over the years, there was much new information on this course, which was great. The trainer's presentation was enjoyable and he was knowledgeable.

Customer Reviews

MEGA Special Offer - Online Training

COVID-19 means there is no face-to-face Management Development Training.
The good news is, you don’t have to miss out!

Access your training ONLINE instantly at home.
When you have finished, email us for a PDF certificate of achievement.

Management Development Training

As a manager, your role is to get the best performance from your team.

To be a highly effective manager, you need to implement key management skills; Communication skills, goal setting, time management, delegation, handling conflict, emotional management and leadership skills.

Where can you learn and perfect these essential management skills?
Attend this excellent two-day management development training course.

Here you will learn HOW to implement the key management skills in your daily work-life, and you will succeed as a manager and leader.

Available as an Open Course or In-House

Day One - Management Development Training - Course Overview

This is a brief overview of the content covered in Day One.
For a more in-depth course outline click:

Morning -

  • A self-assessment of your Management strengths and weaknesses
  • Set your own personal learning objectives
  • Decide how you want to be perceived
  • How to clearly communicate ambitious, achievable goals
  • How to communicate with more clarity
  • How to transform negative people into something more positive
  • How to give constructive feedback (NOT destructive)
  • How to give specific instructions (NOT vague)

Afternoon -

  • How to Handle difficult conversations
  • How to handle performance issues
  • How to critique their behaviour without attacking their character
  • How to use objective language, NOT emotive language
  • Know when to compromise; and when to stand firm
  • When, where, how to give corrective feedback
  • The importance of positive praise, appreciation and thanks
  • Always finish on a positive

Day Two - Management Development Training - Course Overview

This is a brief overview of the content covered in Day Two.
For a more in-depth course outline click:

Morning -

  • Effective Time management
  • How to decide what is top priority
  • How to avoid having too many “busy but non-productive days”
  • Delegate the right job to the right person, in the right way
  • How to handle distractions and interruptions
  • How to better manage emails
  • Keep your mind focused on the task at hand
  • How to make the right decisions, every time
  • How to solve problems by interrupting their causes

Afternoon -

  • How people feelings affect their results
  • How your language affects their feelings and therefore their results
  • How to use language to inspire people to give you their best
  • How habitual pessimism can destroy your chances
  • How to create and sustain a sense of optimism and positivity
  • How to quickly bounce back stronger, from any setback, criticism or defeat
  • How to harness the power of Continuous Improvement
  • How to inspire yourself and others to be more successful
  • Action-planning: Put these ideas to work
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A selection of food which is available on our open courses - varies per venue

Book Now - Open Training Course Pricing and Availability

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A selection of venue photos

The Management Development open training course costs only £875 +VAT per delegate.
For this price we provide:

  • Two full days of quality training
  • 12 trainer-led hours, additional 2-3 via post-course portal independent learning
  • Tea, coffee and cakes
  • Lunch
  • Full colour course handbook
  • Written action plan
  • Certificate
  • Training articles and newsletters
  • Access to additional free training material after the course

Plus, optional 3 months free telephone coaching

To answer any on-going questions, you will can receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Next Open Course Dates

21 - 22 April
Leeds City
£875 +VAT
22 - 23 April
London - Central
£875 +VAT
29 - 30 April
Reading
£875 +VAT
11 - 12 May
Birmingham
£875 +VAT
More dates and locations are available -

The course content was really good for the role I do. I have taken a lot away from the last two days. The trainer's presentation was very clear and used good examples, the pace of the course was good and I feel I've gained a lot from it.

Customer Reviews
Course Outline

Management Development Training - Day One - Morning

Management Development Programme Day One

A self-assessment of your Management strengths and weaknesses

We start by asking you to self-assess your own performance against six key criteria:

  1. Goal setting and achievement
  2. Clear communication
  3. Time planning and prioritisation
  4. Conflict management skills
  5. Self-management
  6. Inspirational Leadership

Set your own personal learning objectives

Based upon your self-assessment:
What is your strongest?
What is your weakest link?
We will ask you to decide what aspect of your management development you want to most improve.

Decide how you want to be perceived

How do you want the other members of your team to perceive you?
What impression do you want to make on the minds of others?
We will show you how to manage the impression you leave, in the minds of others.
We will show you how to make the right impression, in the minds of others.

How to clearly communicate your ambitious, yet achievable goals

You need to be able to clearly define all your key ideas and goals. How to use language to gain better understanding. We will show you how to clarify your thinking and your language.

How to communicate with more clarity

How to make clear statements.
How to ask the right questions to elicit more accurate information
We will show you a list of 8 questions that you should always ask and answer.

How to transform negative people into something more positive

Some people in your team are occasionally too negative.

We will show you how to transform them into more positive people.

We will show you how to change a cynic into a critical thinker.

How to give constructive feedback (NOT destructive)

You need to be able to give constructive criticism in a positive way.

How to ensure you are perceived as a positive influence.

We will show you how to assert yourself without becoming “pushy”.

How to give affirmative instructions

We will show you how to always speak in the affirmative and focus on the CANDO portion of the job.

Food Photo Food Photo Food Photo
A selection of food which is available on our open courses - varies per venue

Management Development Training - Day One - Afternoon

How to Handle difficult conversations

Conflict is inevitable.
How some people emotionalise conflict.
We want to take the emotion OUT of the conflict.
We will show you how to Rationalise the conflict.
We will show you how to take the emotional heat out of the conflict.

How to handle performance issues

We will show you how to manage the poor performance, without triggering a negative emotional response.

How to critique their behaviour without attacking their character

We will teach you the psychology you need to know that will help you to instantly reduce their resistance and allow you to negotiate a solution.
We will show you how to win people over to your way of thinking.

How to use objective language, NOT emotive language.

Handling conflict well means that you need to use the right words.
We will show you how to find exactly the right words.
And how to avoid saying the wrong things.
We will show you how to resolve conflicts quickly and with minimum fuss.

Know when to compromise; and when to stand firm.

Sometimes it is right to compromise and give ground.
Other times it would be wrong to give ground.
It is not always clear when it is right to compromise and when it is right not to.
We will show you when to negotiate a compromise and when you should stand firm.

When, where, how to give corrective feedback

Timing is everything.
You can say the right things at the WRONG time.
We will show you how to say the right things at the RIGHT time.

The importance of positive praise, appreciation and thanks

Positive praise thanks and appreciation is important but often forgotten.
We will discus the important of giving positive praise, thanks and appreciation.

Always finish on a positive

People tend to remember the first and the last things they hear.
We will show you how important it is to always finish on a positive.
Action plans and summary.

The training course content was informative and covered the aspects that I was hoping for. The trainer's presentation was good, well explained and good interaction.

Customer Reviews

Management Development Training - Day Two - Morning

Management Development Programme - Day Two

Effective Time management

Time is limited, but the demands on your time are unlimited.
Therefore, you must become a time manager.
We will show you exactly how to become a terrific time manager.

How to decide what is top priority

Everything is important and urgent, but HOW important is it? and HOW urgent?
We will divide tasks into four types.

  1. Q1 Crisis management
  2. Q2 Productive activity
  3. Q3 Busy work
  4. Q4 Fruitless waste of time.

We will how you how to be mostly engaged on Q2 productive activity.

How to avoid having too many “busy but non-productive days”.

Many people spend too much time in Q3 busy-work and Q1 crisis management.
Some people spend too much time in Q4 fruitless activity.
We want everyone to be in Q2 productive.
We will show you how to become less busy and more productive.

Delegate the right job to the right person, in the right way

Maybe you can use delegation to improve your productivity.
We will show you how to delegate properly.

How to handle distractions and interruptions

Some people waste your time.
We will show how to stop other people wasting your time.

How to better manage emails

Most people send and receive too many emails.
We will show you how to better manage emails.

Keep your mind focused on the task at hand

Many people lose focus on their priorities.
Some people are too easily distracted.

We will show you how to maintain focus on your top priorities.
We will show you how to avoid unnecessary distractions.

How to make the right decisions, every time

Some people don’t make good decisions, instead they make the wrong decision.
Other people avoid making decisions altogether; instead they dither and delay.

We will show you how to make the right decisions that allow you to progress towards your goals at maximum speed.

How to solve problems by interrupting their causes

All problems have their causes; and therefore, their solutions.
We will show you a neat way to solve your problems by looking for their root causes and therefore their possible solutions.

Food Photo Food Photo Food Photo
A selection of food which is available on our open courses - varies per venue

Management Development Training - Day Two - Afternoon

How people’s feelings affect their results

How we feel affects how we behave.
How we behave affects our results.
Therefore, how we feel affects our results.
We will show you how you can improve your productivity by changing the way you (and others around you) feel.

How your language affects their feelings and therefore the results.

Good thoughts create good results
Bad thoughts create bad results.
We will show you how can modify your thinking and language to get the best results.

How habitual pessimism can destroy your chances

A negative mind-set and language will bring negative results.
Be careful that you don’t accidently say the wrong things.
You don’t have to be malicious, only careless.
We will show you how to avoid making common mistakes.

How to create and sustain a sense of optimism and positivity

Success relies upon developing and maintaining an optimistic mind set
We will show you how to create a sense of practical optimism.

How to quickly bounce-back stronger, from any setback, criticism or defeat

Life is not all sunshine and rainbows.
Occasionally you will have to deal with criticism, setbacks and defeat.
We will show you how you can learn from defeat and come-back even stronger.

How to harness the power of Continuous Improvement

You can always improve upon your current condition.
You can always work to improve yourself, your team, and your organisation.
We will show you how you can guarantee your ultimate victory by applying the principles of continuous improvement.

How to inspire yourself and others to be more successful.

We will now integrate all the knowledge gained on this course and we will construct a plan that will take us from where we are, to where we want to be.
We will commit to improving ourselves.
We will show you how to become a better version of yourself.

Action-planning: Put these ideas to work.

In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

The course content was relevant to my requirements. Had my attention from the first. There were a lot of topics covered in some great detail. Trainer's presentation was engaged and kept my full attention for the duration. Had a free flowing very clear method of delivering. I would call it flawless.

Customer Reviews