Established, since 1997, leading UK based training provider.

Customer Service Training In-House Training

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037

In-House Training Course Pricing and Proposal

This course is available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • Course content was fantastic! So much valuable and usable information. Best course I've been on in five years. Will revisit monthly until it sticks and is applied. Trainer's presentation: Delivered with energy and belief. Was inspiring. Trained in a way to aid remembering key point eg models. Liked the idea of summary page of key points at the back of book.

  • The course was clear and well structured. Quite comprehensive for two days. Each section reinforced others and using similar principles. The trainer's presentation was very good. Clear speaking. Use of models and diagrams good.

  • The course content was very detailed, informative and useful for everyday life and working life. Practical solutions to problems, how to organise and use time wisely and also role play for conflict management. This course doesn't just inform you on why you should do these things to be a better manager but also how which is so important. I really liked that it was all based on a positive mind set, encouragement and 'How to get the best from yourselves and others'. I think everyone regardless of their role could learn something from this course.

  • The course content was excellent; very useful and easily applied to work environment. Highly recommended. Not too 'airy fairy' and very pragmatic. The trainer's presentation was clear, enthusiastic and maintained attention for whole two days. Packed in a lot of information without it feeling like overload! Very, very good presentation style.

  • Content was detailed and valuable, learnt a tremendous amount that I will use daily, I was able to relate to all of it. The trainer's presentation was clear and precise. Good use of real world examples which help to make the content usable. Friendly course.

  • The course content was very useful and causes me to think more about the way I can tackle problems. The trainer's presentation was good, always very clear and able to answer questions raised.