Established, since 1997, leading UK based training provider.

Customer Service Training In-House Training

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037

In-House Training Course Pricing and Proposal

This course is available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was very well constructed and laid out. Opened up a lot of new ideas and discussions. Was not full of the usual jargon that I have experienced on other courses. Was specific to the course and well thought out. Workbook exercises were very helpful.

  • Very good pace – learnt a lot about the subject that I do not like doing, but is a part of my job. Trainer presentation, good pace and catered for all levels.

  • The course content was excellent and gave techniques to use that will certainly be beneficial to me in my future work. It also gave me a more positive outlook to the current work that I have. The training was very well presented, and Chris had a very positive mental attitude and was great to all the delegates.

  • How to captivate an audience with subject matter and make it interesting from start to finish. Gezz achieved this with ease. His knowledge of topic matter was comprehensive and his presentation was seamless. The whole experience of learning was pleasurable. Top drawer.

  • I have attended a few courses in the past and this one is by far the best. It has got a very well-defined structure and lots of useful information. The most useful content was to do with dealing with people in conflict situations: wrong box / right box and success formula. Very clear presentation and good, relevant examples. Did not drift off the point. Was easy to keep focus on.

  • The course content was very relevant for my work and applicable to my job. Lots of tools to use in my role, especially since a promotion from an operational to more strategic post. Trainer's presentation was very vibrant and interactive. Could have possibly left more time for discussion, however I understand why we needed to push on. Gez kept very well to time as a result.