Established, since 1997, leading UK based training provider.

Customer Service Training In-House Training

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037

In-House Training Course Pricing and Proposal

This course is available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

In-House Proposal Document

Download the in-house training proposal document

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • Excellent use of time, useful models and tips. Easy to implement in day to day activities. The trainer's presentation had a perfect amount of visual, paper presentation. No boring PowerPoint or slideshows.

  • I found the course to be informative and I very much enjoyed the day. The number of delegates allowed for a more personal approach which I found helpful. I have taken away some useful tools to handle difficult and confrontational situations, that can be applied not only in the workplace but in life generally. Having access to the post course portal for further support is also a bonus. I found the course tutor, Chris, to be engaging and would definitely consider attending your courses in the future.

  • The course content was excellent. An enjoyable course, very thought-provoking and informative. Lots of information compacted into a short time, with good notes to refer back to. The trainer's presentation was excellent. Well presented and kept everyone focused. One of the best courses I have attended.

  • The course was very detailed and the content was specific. Makes you think about your day to day activities and want to make change and readdress. The trainer was clear and ensured group participated willingly.

  • The course content was easy to understand, interesting and covered a variety of important topics which were motivating and focused on self-awareness. The trainer was very good and explained all content very thoroughly and with enthusiasm.

  • I thought the course content was thought-provoking. A lot of the content seemed obvious and common sense once it was delivered, but I hadn't been doing it or was doing it 'wrong' at work and home. The trainer provided really good simple models that made it easier to remember. He had a really good, enthusiastic and credible style and was easy to listen to.