Established, since 1997, leading UK based training provider.

Customer Service Training In-House Training

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037

In-House Training Course Pricing and Proposal

This course is available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

In-House Proposal Document

Download the in-house training proposal document

Contact Us Today

Please call us on +44 (0)20 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • I was very pleased with the course content and learned a lot of new things, some of which I can also use in my personal life, in addition to professional. Trainer's presentation was varied in terms of practical and theory. Good balance, not too much role play, which some courses end up doing.

  • The course was very comprehensive. Useful to have a written document to take away and read. Covered all relevant topics. The trainer's presentation was very good; clear and very positive, approachable and adaptive.

  • The course content was quite detailed, but the presentation broke it down so that it wasn't too daunting. Covered a lot of ground in two days. Really informative. The trainer's presentation was excellent. The best training presentation I have ever seen.

  • I found the course very beneficial. Particularly the mind over mood, prioritisation, the future good, practical alternatives, avoiding the negative and being objective. The trainer was great with engaging delivery and use of real-life examples. It was also nice to have something different to Powerpoint.

  • The course content was valuable and relevant to requirements of good (positive) management, with good coverage. Helpful resources and easy, understandable and practicable ideas. The trainer's presentation was positive, engaging and memorable. He inspired confidence and honesty.

  • This course was very relevant and informative and has given me the confidence for the future in knowing that I am following best practice guidelines to manage my team effectively. The trainer was informative and easy to understand. A very enjoyable course.