Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

Customer Service Training In-House Training

Please call us on 020 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037

In-House Training Course Pricing and Proposal

This course is available from just £2,150 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £2,150 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on 020 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • Course content was fantastic! So much valuable and usable information. Best course I've been on in five years. Will revisit monthly until it sticks and is applied. Trainer's presentation: Delivered with energy and belief. Was inspiring. Trained in a way to aid remembering key point eg models. Liked the idea of summary page of key points at the back of book.

  • The course was very helpful and has taught me many ways to improve not only myself, but the team around me. It is very easy to learn from the detailed, yet simple explanations. Chris is an awesome teacher, he is very thorough with his explanations and made the course very relatable.

  • The course content was excellent. Perfectly structured so that it flowed and made logical sense. I have been on similar courses in the past, but the content and particularly the delivery of this one, was the best I have seen. Very impactful.

  • The course was brilliant, very informative and the tools gained to use in my workplace will be invaluable. Well worth it on all levels and will recommend to others. The trainer was fantastic, clear, precise and easily understood. It was a pleasure to be a part of this. Thank you so much.

  • Course contained a broad range of content, with useful tools for future use in each section. The time management section of the course was particularly useful. The trainer's presentation had a great combination of focus and humour to keep the group focussed at all times.

  • The course content was very good, clear and interesting. Feel like I have a lot of tools in my tool box! The trainer was fun, friendly and a delight. His presentation was easy to understand, engaged in getting to know us. Felt at ease to talk openly.