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Insult Or Feedback
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Insult or Feedback? Questionnaire

Insult or Feedback? Questionnaire

Related Course

If you find this questionnaire interesting, you may wish to look at this Conflict Resolution Training Course

Insult or feedback? questionnaire

Both feedback and insults are forms of criticism, but in other respects, they are complete opposites.

What is the difference between valid criticism in the form of feedback, and invalid criticism in the form of insult?

Please read the following examples and distinguish insults from feedback:

  • Click “insult” if you think the statement is merely a put down
  • Click “feedback” if you think it is valuable information

Decide which of the following statements are valid feedback statements, or invalid insult statements.

Q1 - You were 20 minutes late

Q2 - You are totally unprofessional

Q3 - You are being very offensive

Q4 - You are pointing your finger at me

Q5 - Your doctor says, "You have put on 2kg, since your last check-up"

Q6 - Hey, you. Go on a diet

Q7 - You have left the cups out. Would you please; wash them up and put them back in the cupboard?

Q8 - You act as if you were brought up in a zoo

Q9 - You are parked in the disabled parking space

Q10 - You are selfish and inconsiderate

Q11 - You are too short to join the Grenadier Guards

Q12 - You are too short

Q13 - You are a trouble maker

Q14 - You have an attitude problem

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  • The course was brilliant! Very informative and worthwhile. I learned a lot about myself. Will certainly use the prioritisation tool. The trainer was again, brilliant! Clear, inspiring and engaging.

  • The content was very thorough and was just enough for a day course. It covered many areas but still remained focused on key areas of professional development. Marco was an absolute star, so helpful and kept me on track and focussed. I cannot fault the delivery of the presentation at all. Had never seen the tech before, so was really impressed, allowed me to be more engaged. I didn't even look at my mobile phone all day!

  • The course was brilliant! Informative and lots of useful things to think about along with tool kits to use. I feel a lot more confident in myself and the way I will handle conflict going forward and prioritising. The trainer was excellent! I sometimes struggle with maintaining full attention for such a long time but Jez kept me listening at all times, made it fun and was very welcoming. All content was covered in an understandable and clear way.