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Insult Or Feedback
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Insult or Feedback? Questionnaire

Insult or Feedback? Questionnaire

Related Course

If you find this questionnaire interesting, you may wish to look at this Conflict Resolution Training Course

Insult or feedback? questionnaire

Both feedback and insults are forms of criticism, but in other respects, they are complete opposites.

What is the difference between valid criticism in the form of feedback, and invalid criticism in the form of insult?

Please read the following examples and distinguish insults from feedback:

  • Click “insult” if you think the statement is merely a put down
  • Click “feedback” if you think it is valuable information

Decide which of the following statements are valid feedback statements, or invalid insult statements.

Q1 - You were 20 minutes late

Q2 - You are totally unprofessional

Q3 - You are being very offensive

Q4 - You are pointing your finger at me

Q5 - Your doctor says, "You have put on 2kg, since your last check-up"

Q6 - Hey, you. Go on a diet

Q7 - You have left the cups out. Would you please; wash them up and put them back in the cupboard?

Q8 - You act as if you were brought up in a zoo

Q9 - You are parked in the disabled parking space

Q10 - You are selfish and inconsiderate

Q11 - You are too short to join the Grenadier Guards

Q12 - You are too short

Q13 - You are a trouble maker

Q14 - You have an attitude problem

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  • The training course was very interesting with lots of information to take away and utilise within both the work place and at home. Really enjoyed the way it was presented, the analogies and using real work examples to emphasis points. The trainer was very clear and easy to understand.

  • I must admit I was somewhat cynical at first "why do I need this, done things like this before." It was soon evident that I was picking up new ideas. Since the course I have been re-reading the notes as I want to retain as much as possible of what I learnt. It is a fact with most courses I never pick up the notes again. But I have every intention of revisiting and embedding the information from this course into my mind. I cannot praise Chris and the course content enough, so many thanks.

  • Excellent content and each element valuable to my role. This training will be beneficial for both work and home life. The presentation was excellent. Chris new the presentation inside and out with great detail behind each element.