Established, since 1997, leading UK based training provider.

Insult or Feedback? Questionnaire

Insult or Feedback? Questionnaire

Insult or feedback? questionnaire

Both feedback and insults are forms of criticism, but in other respects, they are complete opposites.

What is the difference between valid criticism in the form of feedback, and invalid criticism in the form of insult?

Please read the following examples and distinguish insults from feedback:

  • Click “insult” if you think the statement is merely a put down
  • Click “feedback” if you think it is valuable information

Decide which of the following statements are valid feedback statements, or invalid insult statements.

Q1 - You were 20 minutes late

Q2 - You are totally unprofessional

Q3 - You are being very offensive

Q4 - You are pointing your finger at me

Q5 - Your doctor says, "You have put on 2kg, since your last check-up"

Q6 - Hey, you. Go on a diet

Q7 - You have left the cups out. Would you please; wash them up and put them back in the cupboard?

Q8 - You act as if you were brought up in a zoo

Q9 - You are parked in the disabled parking space

Q10 - You are selfish and inconsiderate

Q11 - You are too short to join the Grenadier Guards

Q12 - You are too short

Q13 - You are a trouble maker

Q14 - You have an attitude problem

Your Details

Your name and email address will be used once to email you your report. If you haven't already chosen, you will be given the option on the next page regarding what other emails (if any) you would like to receive.

Let's Get Social

If you think a friend might enjoy this, please share it with them:

Drag this button: Insult or Feedback? Questionnaire to your bookmarks bar or desktop to save it for use later.

Handling Difficult People Articles From Our Blog

  • How to Manage Bullying in the Workplace Thumbnail

    How to Manage Bullying In the Workplace

    7 December 2018
    If your job is to manage people, then it is highly likely that you will have to handle alleged bullying incidents. Here are some guidance notes on how to manage bullying.
    How to Manage Bullying in the Workplace Bullying in the workplace can be categorised into three broad types: Physical bullying: The use of physical force, or the threat of its use. Verbal bullying: The use of language to undermine, insult or degrade another. Positional bullying: The use of the power of authority or rank, to unfairly disadvantage a subordinate. 1. How to manage the physi...
    Continue Reading >
  • De-escalation Skills Thumbnail

    De-Escalation Skills

    16 October 2018
    De-escalation of a difficult situation is vital, in order to avoid it becoming a crisis or conflict. Take a look at these de-escalation techniques you should master that will allow you to take control of a situation and defuse a potential conflict.
    De-escalation Skills To de-escalate a conflict situation, here are the skills you need to master. 1. When you are angry, say nothing, write nothing and send nothing. 2. Do not emotionalise or dramatise, your verbal description of the conflict or the personalities involved. 3. Instead, focus on the facts of the case and strive to objectify your description of the situation. 4. Assu...
    Continue Reading >
  • Conflict Resolution Skills Thumbnail

    Conflict Resolution Skills

    7 September 2018
    Disputes within your organisation can be costly. Therefore you need to have a number of skills, including listening and questioning skills, together with negotiation and emotional management skills, in order to quickly find resolutions.
    Here are the main conflict resolution skills you need. Listening skills. Questioning skills. Note-taking skills. Creative problem-solving skills. Knowledge of your organisation's policies. Negotiation skills. Emotional management skills. Conflict resolution skills are important, because conflicts can result in heavy losses for everyone involved...
    Continue Reading >

Customer Reviews

Here are a selection of reviews for our training courses.

  • Course content was comprehensive, including useful tools that I can use at work and in personal life. Just what I wanted to learn. Excellent. Trainers presentation was fantastic. Easy to understand and learn with the techniques. Professional and knowledgeable.

  • How to captivate an audience with subject matter and make it interesting from start to finish. Gezz achieved this with ease. His knowledge of topic matter was comprehensive and his presentation was seamless. The whole experience of learning was pleasurable. Top drawer.

  • The course was informative and made me question leadership skills that I have operated with for years, but made me see a fresh approach to dealing with different scenarios I am faced with. The trainer's presentation was fantastic. He kept the group involved and made everything very clear as the presentation went on. Very knowledgeable.