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Insult Or Feedback
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Insult or Feedback? Questionnaire

Insult or Feedback? Questionnaire

Related Course

If you find this questionnaire interesting, you may wish to look at this Conflict Resolution Training Course

Insult or feedback? questionnaire

Both feedback and insults are forms of criticism, but in other respects, they are complete opposites.

What is the difference between valid criticism in the form of feedback, and invalid criticism in the form of insult?

Please read the following examples and distinguish insults from feedback:

  • Click “insult” if you think the statement is merely a put down
  • Click “feedback” if you think it is valuable information

Decide which of the following statements are valid feedback statements, or invalid insult statements.

Q1 - You were 20 minutes late

Q2 - You are totally unprofessional

Q3 - You are being very offensive

Q4 - You are pointing your finger at me

Q5 - Your doctor says, "You have put on 2kg, since your last check-up"

Q6 - Hey, you. Go on a diet

Q7 - You have left the cups out. Would you please; wash them up and put them back in the cupboard?

Q8 - You act as if you were brought up in a zoo

Q9 - You are parked in the disabled parking space

Q10 - You are selfish and inconsiderate

Q11 - You are too short to join the Grenadier Guards

Q12 - You are too short

Q13 - You are a trouble maker

Q14 - You have an attitude problem

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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course contained lots of interesting topics that were all relevant to my job role. All topics were explained in lots of detail, with great strategies to remember them. The trainer's presentation was great, with use of both personal case studies and from the group, ensured we were all engaged. The training media and training manual, made the two days engaging and interactive.

  • Very informative and helpful. I found the guidance on effective communication (CG4D), conflict (Wrong box, right box) and feedback (Conversation control, Success formula) very beneficial. Section on time management also give me practical ideas to better manage my time (Decision matrix etc). The presenter was clear, engaging and patient, and delivered the content in a very timely manner.

  • I really benefited from annotating the course material, as it helped me stay engaged with the content. The tools and techniques provided were incredibly helpful, and I plan to implement and develop them further in my work over time. Chris delivered a very professional, well-timed, and structured course. He was very positive and inspiring. Thank you.