Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

Insult or Feedback? Questionnaire

Insult or Feedback? Questionnaire

Insult or feedback? questionnaire

Both feedback and insults are forms of criticism, but in other respects, they are complete opposites.

What is the difference between valid criticism in the form of feedback, and invalid criticism in the form of insult?

Please read the following examples and distinguish insults from feedback:

  • Click “insult” if you think the statement is merely a put down
  • Click “feedback” if you think it is valuable information

Decide which of the following statements are valid feedback statements, or invalid insult statements.

Q1 - You were 20 minutes late

Q2 - You are totally unprofessional

Q3 - You are being very offensive

Q4 - You are pointing your finger at me

Q5 - Your doctor says, "You have put on 2kg, since your last check-up"

Q6 - Hey, you. Go on a diet

Q7 - You have left the cups out. Would you please; wash them up and put them back in the cupboard?

Q8 - You act as if you were brought up in a zoo

Q9 - You are parked in the disabled parking space

Q10 - You are selfish and inconsiderate

Q11 - You are too short to join the Grenadier Guards

Q12 - You are too short

Q13 - You are a trouble maker

Q14 - You have an attitude problem

Your Details

Your name and email address will be used once to email you your report. If you haven't already chosen, you will be given the option on the next page regarding what other emails (if any) you would like to receive.

Let's Get Social

If you think a friend might enjoy this, please share it with them:

Drag this button: Insult or Feedback? Questionnaire to your bookmarks bar or desktop to save it for use later.

Handling Difficult People Articles From Our Blog

  • Is the Karpman Drama Triangle Good for Resolving Conflicts?Thumbnail

    Is the Karpman Drama Triangle Good for Resolving Conflicts?

    8 November 2022
    The Karpman Drama Triangle represents a commonly used method to resolve conflicts, but is flawed and ineffective. This blog explains what should be used instead to resolve conflict.
    Is the Karpman Drama Triangle Good for Resolving Conflicts? The Karpman Drama Triangle is NOT a good method to understand how to resolve conflicts, because the method instructs us which behaviours do NOT work, rather than telling us which behaviours do work. Models which tell us which behaviours do NOT work, are of strictly limited value. If we learn that the right answer to a problem is NOT nine, or ten, or fiftee...
    Continue Reading >
  • Dealing With Conflicts of Interest Within a TeamThumbnail

    Dealing With Conflicts of Interest Within a Team

    28 June 2022
    All employees should be working together to achieve the organisation's ultimate aim. Any conflicts of interest within teams must be resolved quickly. So what is the best method for dealing with conflicts within a team?
    What is the best method for dealing with conflicts of interest within a team? All organisations exist to achieve their Ultimate Aims. All organisations consist of subordinate teams, which should work together in a spirit of mutual cooperation to achieve the Ultimate Aim. Conflicts between subordinate teams are dangerous, because organisations that suffer from internal "civil wars" are highly susceptible to failure...
    Continue Reading >
  • How to Deal With Difficult EmployeesThumbnail

    How to Deal With Difficult Employees

    17 November 2021
    Whether difficult employees disagree with our current plan, or their behaviour is challenging, they should be treated according to the principles of reason. We examine the steps that should be taken when dealing with difficult people.
    How to Deal With Difficult Employees There are many ways in which employees could be perceived as "difficult". Some "difficult people" are valuable assets, because they disagree with the current plan. They cause us to question and justify our current practices, which may be to our long-term advantage. Other "difficult people" are costly liabilities because they fail to do what they should do, and they do things they should NOT...
    Continue Reading >

Customer Reviews

Here are a selection of reviews for our training courses.

  • The training course content was really comprehensive and wide-ranging. Very practical tips and tools that I will try and bring into my day-to-day life. The trainer was very knowledgeable and a pleasure to be trained by; really helped to bring some key points home and explained everything really well.

  • I have really enjoyed this course and been inspired to improve my thought process in my daily work routine. There were several key points which will help me in the future. The trainer was very clear and well spoken, easy to listen to and made the course and task interesting.

  • I found this course useful in summarising key elements of leadership and management qualities, together with using real life situations to demonstrate how to implement those elements. The structure formulae to set goals, deal with problems, create success were also beneficial. The trainer was clear, friendly, succinct and informative.