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Insult Or Feedback
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Insult or Feedback? Questionnaire

Insult or Feedback? Questionnaire

Related Course

If you find this questionnaire interesting, you may wish to look at this Conflict Resolution Training Course

Insult or feedback? questionnaire

Both feedback and insults are forms of criticism, but in other respects, they are complete opposites.

What is the difference between valid criticism in the form of feedback, and invalid criticism in the form of insult?

Please read the following examples and distinguish insults from feedback:

  • Click “insult” if you think the statement is merely a put down
  • Click “feedback” if you think it is valuable information

Decide which of the following statements are valid feedback statements, or invalid insult statements.

Q1 - You were 20 minutes late

Q2 - You are totally unprofessional

Q3 - You are being very offensive

Q4 - You are pointing your finger at me

Q5 - Your doctor says, "You have put on 2kg, since your last check-up"

Q6 - Hey, you. Go on a diet

Q7 - You have left the cups out. Would you please; wash them up and put them back in the cupboard?

Q8 - You act as if you were brought up in a zoo

Q9 - You are parked in the disabled parking space

Q10 - You are selfish and inconsiderate

Q11 - You are too short to join the Grenadier Guards

Q12 - You are too short

Q13 - You are a trouble maker

Q14 - You have an attitude problem

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Here are a selection of reviews for our training courses.

  • The course was great! Lots of toolkits to take away and I believe this will be personally beneficial, as well as for the whole organisation. The Trainer was excellent, really engaging and information.

  • A useful and practical presentation of current issues where a conflict may arise. Theory and exercises combined in an exciting manner. A well-prepared presentation. The trainer elaborated and was flexible and well adapted to all candidates' needs.

  • I thought the content was very good, with a lot of it relevant to my working environment and in some areas personal. I found the split between the organisational and emotional aspects worked well. I felt the Time Management Matrix, Priority Order Decision Matrix, as well as the future bad/future good in particular, were really useful and engaging. I was very impressed with how the technology worked. The ability to see Chris whilst he was presenting and the interactive drawings were really engaging, particularly compared to the share-screen PowerPoint presentations with someone talking over them that I have experienced in the past.