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Customer Reviews

Here are a selection of reviews for our training courses.

• The Course was really good with lots of lessons and techniques which will help me with my development. The way the techniques were taught meant it was easy to understand and pick up. The notes provided are good for future reference. I have already had to use several of the techniques we learnt which I would not have known how to handle certain situations before I attended the course. Chris was polite, very approachable and informative, he engaged with us and included us as more of an open discussion type of training, which is how I personally learn best. I couldn't have asked for more from the training, I got out of it exactly what I needed.

  Victoria ElkinCounty Broadband

• Very good pace – learnt a lot about the subject that I do not like doing, but is a part of my job. Trainer presentation, good pace and catered for all levels.

  Julie HutchinsQuantum Care

• The course content was very good, feel that it will be very useful in my work and even personal life. It was particularly helpful to focus/reflect on how I phrase things. The trainer's presentation was excellent, clear and understandable, she had a clear knowledge of the subject, but was also very approachable and encouraged participation.

  Phil CooperFairbanks Environmental

• Very informative and helpful. I found the guidance on effective communication (CG4D), conflict (Wrong box, right box) and feedback (Conversation control, Success formula) very beneficial. Section on time management also give me practical ideas to better manage my time (Decision matrix etc). The presenter was clear, engaging and patient, and delivered the content in a very timely manner.

  Craig NowellThe Binding Site

• Very informative and constructive, carefully planned out presentations. Well timed breaks and a very clear message and objective for each subject. I especially found the time management and planning very beneficial, as well as the SMART and wrong box/right box techniques. This course has not only benefited me as a manager, but also helped me improve as a person. Alison was a very knowledgeable and informative presenter, clearly understanding each members need to be there. An absolute credit to her profession.

  Alex HeadThe Monro Group - Openmouth Ltd

• The course content gave some great ideas and methods I will use regularly, for example the box method for conflict management and methods for prioritizing. The trainer was charismatic, engaging and knowledgeable.

  Ian OsborneABC Selfstore