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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The training course content was very good, makes you think about how you talk to others and how to change. It demonstrates ways to have clear action plans to achieve targets you set yourself and the company set for you. The trainer was very knowledgeable about his subject and made it interesting and enjoyable.

  • This course was great! It was amazing to see and process thoughts into frameworks to help understand. Chris was amazing at presenting. He was clear with his delivery and used real-life examples to help illustrate points.

  • I found the course content very useful and interesting. I was able to relate to my every day work and see areas I can put into practice what I have learnt. The presentation was very comprehensive, kept you interested, and explained well. Not too fast. Very enjoyable, valuable presentation.

  • The course was very good. It has made me think a lot more about how my actions affect others in positive and negative ways. It shows I have areas I need to develop within myself and my team. Feels like the start of a new way of thinking. The Trainer's presentation was very clear, approachable, knowledgeable.

  • I found the course content very interesting and believe that many of the topics can be integrated into my working day, to enable me to complete more productive and valuable work. The presentation was excellent, informative and easy to understand. The diagrams were especially useful.

  • The course material was very engaging and delivery was excellent. Provided critical strategies that can be implemented in many aspects of my role to enhance me and refine my skills, and also the wider team and organisation Excellent delivery, very interactive but not with ample time to reflect and absorb the information & materials.