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Improving Your Communication Skills Articles From Our Blog

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    The Nlp Meta Model

    25 March 2025
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    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course was a great combination of practical tips and also psychology; the reasons why we do the things we do and what affects our decisions. I thought it would be a little boring, but it totally exceeded my expectations. Really interesting and kept my attention throughout. The trainer was awesome! His background gave me confidence that he knew what he was talking about. He was very direct, clear and concise. When people asked questions, he gave clear definitive answers with no room for misinterpretation.

  • A great synopsis of do’s and don’ts and toolbox for leadership and professional development, thoughtfully and methodically presented, with validation of learning at each stage. Passionate anecdotal presentation which draws positive enthusiasm from course attendees. Thank you.

  • I found all aspects of the two-day course beneficial, particularly the 'Right Box / Wrong Box' method for dealing with conflict. The content was extremely useful and will be something I can apply in both my work and personal life moving forward. Chris was engaging and well-paced in his teaching, effectively instilling methods for remembering the 'Toolkit' processes.

  • Really clear and engaging content, in a really good flow. Lots of discussion that felt natural and relevant and inclusive. Not too overwhelming which I often find with training. Feels like I’ve been equipped with the tools to succeed with confidence. Chris was really engaging, inspiring and clear. The training flew by (in a good way) and the information has actually stayed in my brain! Loved it and will be recommending to others 100/100

  • I found the course very valuable; it has now given me a framework to work by. From planning to conflict management, I now feel I have the tools to deal with almost any situation that arises within the workplace. I found Marco’s teaching style refreshing compared to the other dry monotone styles of other courses I've attended. He was clear and able to clarify the finer points so that I had a full understanding of the subject matter.

  • Really great content with a good mix of presentation, group discussion and personal reflection. Took the content beyond time management into concepts and tools that can aid work and personal productivity. The Trainer was really good. Enjoyed the use of flipchart to work through concepts and our thoughts and ideas as we went along.