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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • A very engaging course, lots to take away. At my current point of working life, a new leader/manager, I have learnt many techniques I can utilise, and also highlight bad habits. Chris was great, knowledgeable, engaging, approachable and fun to work with.

  • Very detailed but simple to use methods. Will immediately use decision matrix with team and give them advice on what I learnt. Success formula and dealing with negativity was very useful. Excellent trainer. Kept my attention throughout, involved in discussions. Very friendly and professional. Answered questions and concerns. Very clear explanations on each section of course. Overall mark:100/100

  • The course content was useful and practical. Examples used showed how they would be applied in different situations at work. The trainer's presentation was well delivered in bite-size, easy understand chunks, with examples to back up. Delivered with enthusiasm and belief.

  • The course was really interesting. I came into programme expecting to be bored, but genuinely enjoyed it. Content was helpful, examples and tasks were enjoyable. Feel like I can really use this going forward. The trainer was excellent - very engaging, made it really enjoyable. Nice guy, very down to earth, very knowledgeable.

  • The course was clear and articulate. Covering difficult topics effectively. Broken down into easy to digest points. Writing salient points at the back. Trainer's presentation was entertaining and informative. Gezz kept the pace of information, whilst ensuring it was understood, finding meaningful ways to relate the information.

  • I found the course content very useful and interesting. I was able to relate to my every day work and see areas I can put into practice what I have learnt. The presentation was very comprehensive, kept you interested, and explained well. Not too fast. Very enjoyable, valuable presentation.