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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Course content was excellent covering some really valuable topics in a good amount of detail with practical tools and methods that will be easy to implement without overloading us with too much information. Virtual presentation was excellent, the trainers were clear and gave a good balance of presenting and allowing discussion/ prompting for answers and input from the delegates. I really like the combination of the power point slides, the PDF workbook, and the digital white board used by both trainers.

  • I found all the course content useful across all topics and will apply a number of these models in real-life world. Presentation was excellent throughout. Well structured, well planned and well delivered. Interactive and engaging. Thanks Chris!

  • The course was really interesting. I came into programme expecting to be bored, but genuinely enjoyed it. Content was helpful, examples and tasks were enjoyable. Feel like I can really use this going forward. The trainer was excellent - very engaging, made it really enjoyable. Nice guy, very down to earth, very knowledgeable.

  • I thoroughly enjoyed the two-day training course. It was informative and allowed me to be open minded and think from another perspective. The content with examples is relatable and I am now able to bring back to the company and share with others. The presentation was very informative: - The temples are clear and concise, easy to understand. - Chris is a great trainer and was engaging – made me feel comfortable and willing to learn and listen. - Great character, very funny, kind.

  • Course content was very detailed, clear and covered a wide range of topics, some I have not considered when thinking about supervisor skills. Most beneficial to me were the parts on communication and conflict. I also found myself challenging my own thoughts on time management still, which I thought I was strong on. Some very good tips and ideas. Chris was extremely clear, encouraging and very engaging. He made the course fun and easy to follow.

  • I have learnt how to organise my work list in a way that is constructive and productive. To focus on the use of objective language. I found the section on conflict resolution very helpful. The 8 Smart plan and success formula is something I look forward to implementing. The trainer executed the presentation with excellence. His knowledge on the subject and obvious passion filtered through and I was hooked from day one. I cannot praise him enough! Thank you