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Cost of the Meeting
Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

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Improving Your Communication Skills Articles From Our Blog

  • Investigative vs Ordinary ConversationsThumbnail

    Investigative Vs Ordinary Conversations

    23 April 2024
    Conducting investigations entails the skill of adeptly gathering and analysing information to unearth facts, resolve issues, and arrive at informed decisions. It's imperative for professionals to master the art of framing conversations accurately.
    What are the Differences between Investigative vs Ordinary Conversations? The key to successful investigations is knowing the differences between ordinary and investigative conversations. Here are three: 1. Goal focused vs Drifter conversations Investigative conversations don't drift, they are goal focused. Ordinary conversations drift, touching on a mix of topics casually. This relaxed style is great for a general e...
    Continue Reading >
  • How to be an Effective CommunicatorThumbnail

    How to be an Effective Communicator

    2 January 2024
    Effective communication ensures clear understanding. Misunderstandings, confusion, and errors arise when we fail to convey our message accurately. We look at the ways to make ourselves more clearly understood.
    How to be an Effective Communicator The primary purpose of communication is to make ourselves always clearly understood. If we cannot make ourselves understood, then our communications will be fraught with misunderstandings, confusions and errors. Here are six ways to make ourselves more clearly understood: 1. Speak in Affirmative Language Divide language into two parts: affirmative and negative...
    Continue Reading >
  • Mastering the Art of Conversing Knowledgeably on Unfamiliar TopicsThumbnail

    Mastering the Art of Conversing Knowledgeably on Unfamiliar Topics

    24 October 2023
    Learn to discuss unfamiliar topics adeptly with a five-step approach, avoiding uninformed statements while engaging in knowledgeable conversations.
    Mastering the Art of Conversing Knowledgeably on Unfamiliar Topics We've all encountered situations when we need to talk intelligently about things we know little about. We don't want to say, "I don't know anything about this," yet we also don't want to say anything wrong or foolish. So, we need a method that allows us to talk in knowledgeable ways about subjects when our understanding is limited. Here is how we can do it: 1. Place the Subject into Its Broader Cla...
    Continue Reading >

Customer Reviews

Here are a selection of reviews for our training courses.

  • Course content was informative with interesting ideas which I will be able to take forward in both my personal life and work place. The trainer's presentation was good, clear and to the point. Notes taken were relevant and easy to understand.

  • The course content was very beneficial, particularly rational and emotional decision making, SMART and mind control was excellent. Excellent presentation, engaging, thought-provoking, tangible advice that can be immediately applied. The trainer answered all our questions very well.

  • The course content was very interesting, some methods and techniques will be used in the future. The handbook will be useful for revision. The trainer's presentation was excellent, good time keeping and kept everyone focused throughout. Frequent change in activities and relevant examples were great.

  • Very informative and well set out. I found the time keeping and productivity portion most helpful. Marco was very upbeat and kept the group working to the same goal. Very knowledgeable and happy to answer any queries we had.

  • Course contained a broad range of content, with useful tools for future use in each section. The time management section of the course was particularly useful. The trainer's presentation had a great combination of focus and humour to keep the group focussed at all times.

  • I found the course to be excellent and have been provided with some very useful tools that I will be able to use in both my professional and personal life. The trainer's presentation was very good