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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The content was informative and had a good balance of group activities with the main topics. I found the sections on time management, dealing with difficult conversations and how to keep yourself motivated, very useful. The information was clear and concise. Again a good balance in the way it was taught. The examples and good humour helped with understanding the various models.

  • I enjoyed this training course a lot. Learnt a lot of new ideas, models, with food for thought. The trainer was a very knowledgeable and energetic person, open to all my questions. He created very productive and enjoyable sessions. I am sorry that the training is already over. Thank you!

  • Really useful and practical, drawing on plenty of real world examples. Provided plenty of guidance for dealing with a range of situations. Useful to hear of examples from other industrial sectors. Will prove very useful for organising my time and priorities. Trainer was very clear and had a good pace. Never felt rushed or too slow. One of the best courses I’ve been on.

  • The content of this course was exceptionally interesting and easy to understand. I learn a lot about myself and how to improve. I really feel inspired to develop my behaviours after today. Trainer's presentation was very engaging and interesting.

  • Course content was extremely useful, will help me develop in my new role, providing me with tools to deal with situations as they arise. The trainer's presentation was very good, each section explained thoroughly.

  • Excellent content! I particularly liked the 8 Part SMART and understanding the difference between Critics and Cynics. Transforming negative conversations onto a more productive track. The trainer's presentation had a good pace, presentation and style.