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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

    11 November 2025
    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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  • The NLP Meta ModelThumbnail

    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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  • How to Develop Self-ConfidenceThumbnail

    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I thought the course content was thought-provoking. A lot of the content seemed obvious and common sense once it was delivered, but I hadn't been doing it or was doing it 'wrong' at work and home. The trainer provided really good simple models that made it easier to remember. He had a really good, enthusiastic and credible style and was easy to listen to.

  • The course content was very relevant, helpful, full of information, good tips and techniques. Found the course very inspiring, full of food for thought that I will definitely use at work and in life. The trainer's presentation was fantastic, very inspiring, enthusiastic, encouraging and positive. The best course I have ever attended! Thank you.

  • Training course content was challenging, but interesting and informative. Very clear ideas, which will be very useful in my future endeavours. Trainer's presentation was excellent, friendly, funny and delivered the message. Definitely would enjoy doing another course with Gez sometime in the near future.

  • The course content was applicable to my business, giving value to myself and the organisation. I am excited to return and apply what I have learnt. The trainer's presentation was fantastic; engaging and clear.

  • The course content was excellent. An enjoyable course, very thought-provoking and informative. Lots of information compacted into a short time, with good notes to refer back to. The trainer's presentation was excellent. Well presented and kept everyone focused. One of the best courses I have attended.

  • I thought that the course content reflected the needs that I had. The message was clear, and brought what were former murky issues into focus. The tools will be useful to me. The trainer's presentation was clear, to the point and engaging.