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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course was very well presented and gave many ways/plans to improve. It also enabled me to think and plan regarding certain scenarios to get to the right result. Marco (trainer) was very knowledgeable and delivered an excellent course. He definitely knows how to deliver this and makes the subject very enjoyable.

  • Training course content was excellent, very informative and practical, which can be applied in many different situations. Trainer's presentation was very engaging, amusing, but clearly interested in everyone taking away the most they possibly can.

  • Having a framework really boosts confidence in this area, especially if you are new to leadership. I found the conflict management especially beneficial. The trainer was brilliant, friendly and engaging, with boundless enthusiasm. You know, from his presentation, that he knows what he is talking about.

  • Learned NEW techniques that can be used in some particular situations (wrong box/write box). Refreshed my knowledge/previous trainings about SMART goals, planning and time management. The trainer's presentation was interesting, different and focused.

  • I must admit I was somewhat cynical at first "why do I need this, done things like this before." It was soon evident that I was picking up new ideas. Since the course I have been re-reading the notes as I want to retain as much as possible of what I learnt. It is a fact with most courses I never pick up the notes again. But I have every intention of revisiting and embedding the information from this course into my mind. I cannot praise Chris and the course content enough, so many thanks.

  • The course was professionally presented and well paced, with materials that made the learning easier. The trainer's presentation was excellent! The trainer was professional and knowledgeable about the subject material. Responsive to questions and scenarios and also helpful.