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Improving Your Communication Skills Articles From Our Blog

  • Barriers to Communication in the Workplace: 7 Practical SolutionsThumbnail

    Barriers to Communication In the Workplace: 7 Practical Solutions

    23 June 2026
    Learn what barriers to communication in the workplace are, see seven common examples, and use clear practical steps to improve team communication.
    Barriers to Communication in the Workplace and How to Overcome Them Barriers to communication are anything that stops a message from being properly understood, accepted or acted upon. In the workplace, these barriers cause confusion, errors, delay, frustration and conflict. The most common barriers to communication in the workplace are unclear language, poor listening, assumptions, emotional reactions, hierarchy, remote-working noise and a la...
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  • A Six-Step Formula for Great ConversationsThumbnail

    A Six-Step Formula for Great Conversations

    11 November 2025
    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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  • The NLP Meta ModelThumbnail

    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was clear, concise and retained my interest throughout. Have been on numerous courses of similar nature, but this is one of the best. The trainer's presentation was engaging and focused. Good energy!

  • The course content was structured and logical. I appreciated this approach. Very relevant to me. The trainer's presentation was excellent, confident, flexible and knowledgeable. A very enjoyable style.

  • Course content was extremely useful, will help me develop in my new role, providing me with tools to deal with situations as they arise. The trainer's presentation was very good, each section explained thoroughly.

  • The course was intense but manageable. Covered the subject, incorporating additional elements that made the understanding of subject matter easier to apply to work place or home. The trainer was excellent, clear, smoothly moved into next subject. Overall an excellent course delivered in a way that I can use both in my workplace and home life.

  • The course content has been very well thought out and broken down into relevant sections that we all come across daily. I found the smart system and wrong box/right box systems very useful tools. Alison was very clear, explanations were concise. I also found the course very engaging and uplifting

  • The course content was excellent! Conflict management especially very relevant, I already know how I'm going to use it. The trainer was brilliant, kept delegates attention, good pace, very knowledgeable.