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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Course content gave many examples, leading into class-based exercises. It was relaxed, functional, with useful tips and exercises. Trainer's presentation was fast paced, simple examples. It was constructive, not run of the mill stuff. Informative, clearly defined and well structured.

  • I found all the course content useful across all topics and will apply a number of these models in real-life world. Presentation was excellent throughout. Well structured, well planned and well delivered. Interactive and engaging. Thanks Chris!

  • Training course content was excellent, a lot of learning styles, formulas to put into use within the work place and in my personal life. Trainer's presentation was excellent. Easy to follow, I like the training motivation provided.

  • Really clear and engaging content, in a really good flow. Lots of discussion that felt natural and relevant and inclusive. Not too overwhelming which I often find with training. Feels like I’ve been equipped with the tools to succeed with confidence. Chris was really engaging, inspiring and clear. The training flew by (in a good way) and the information has actually stayed in my brain! Loved it and will be recommending to others 100/100

  • The course content was very relevant and well structured. Flowed extremely well from one topic to the next so that you were left with a coherent series of techniques to apply in both the workplace and wider life. The trainer's presentation was very engaging, well informed and inspiring. A friendly and approachable presenter, who was positive about areas people wanted to develop and focus on and did not make them feel uncomfortable for admitting these weaknesses.

  • This investigation course was very informative. It has given me more tools to conduct an investigation. The presentation was well planned and completed at the right pace and timing.