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Established, since 1997, leading UK based training provider.
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Improving Your Communication Skills Articles From Our Blog

  • The NLP Meta Model - Clear Thinking, Clear CommunicationThumbnail

    The Nlp Meta Model - Clear Thinking, Clear Communication

    3 December 2024
    Learn how the NLP Meta Model enhances communication by addressing Deletions, Distortions, and Generalisations. Discover practical tips for asking better questions and improving clarity in conversations.
    The NLP Meta Model: Clear Thinking, Clear Communication The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these mistakes an...
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  • Effective Communication in the Workplace - Practical Examples for SuccessThumbnail

    Effective Communication In the Workplace - Practical Examples for Success

    15 October 2024
    Discover practical examples of effective communication techniques to foster understanding, reduce misunderstandings, and cultivate a positive working environment. Learn how clarity, feedback, and emotional management can transform workplace dynamics
    Effective Communication in the Workplace: Practical Examples for Success Effective communication is the heartbeat of a productive workplace. Whether you're leading a team, managing a project, or simply collaborating with colleagues, communication is the key that turns intentions into actions. In this blog, we explore practical examples of effective communication techniques that can help you foster understanding, reduce misunderstandings, and cultivate a positive working envi...
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  • Finding a Common Frame of ReferenceThumbnail

    Finding a Common Frame of Reference

    30 April 2024
    Instead of categorising people based on differences like gender, race, age, and personality traits. Finding a common frame of reference suggests focusing on similarities, rather than differences, to foster understanding and connection among people.
    Finding a Common Frame of Reference We need to find a "Common Frame of Reference" which unites people. Categorising People We are taught to categorise people into different "types". Then we spend time trying to recognise and deal with each type. But rather than splitting people into different types: Man-woman; Black-white; Young-old; Introvert-extrovert; Visual-auditory-kinaesthetic; bosses-workers; etc.; why not instead focus o...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was very interesting and I liked the fact that all of the principals can be very easily translated into practice and are not too vague or abstract. I certainly feel inspired and have a lot of ideas for my team now. The trainer presented very well and was easy to follow. Liked the exercises and everything was clear and easy to understand.

  • Pleasantly surprised, having been on many courses over the years, there was much new information on this course, which was great. The trainer's presentation was enjoyable and he was knowledgeable.

  • I've been on many management development training courses. This one was great because it didn't just focus on theory, there were lots of useful ideas that I can take back to the workplace and apply, for example the website templates. The trainer's presentation was excellent and very clear.

  • Fantastic course content. Learnt an awful lot I had not previously considered. In particular the 'WhatsNext' for prioritisation, such a simple process to prioritise tasks. Both Marco and Chris were fantastic. I was dubious about joining a virtual training course; however, it exceeded my expectations! Both were informative, friendly and could tell both were passionate about the training they provided. I really liked how the technology used to deliver the course was used. I was unsure how this course would work virtually but really enjoyed it and I learnt a lot due to the layout and presentations on Teams.

  • The training course was excellent. Very thorough and methodical content, well-structured to promote individual and collective discussion and thought. The trainer’s presentation was excellent. Good quick pace with room for discussion and debate. Great practical exercises and group participation

  • I found this course very useful and feel I have learnt quite a lot of useful information on how to conduct myself and my staff to improve things. The trainer came across very well and explained the course in a lot of depth and helped me understand things clearly.