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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • This course gave me the opportunity not to just look out for other members of staff, but also myself. The trainer's presentation was really enjoyable and would benefit all members of staff on how to cope with stress.

  • Course content was very informative. Absolute common sense. Unfortunately common sense is not so common! Well worth it, would highly recommend. Trainer's presentation was very professional and full of examples and applied to true life scenarios.

  • Fantastic course content. Learnt an awful lot I had not previously considered. In particular the 'WhatsNext' for prioritisation, such a simple process to prioritise tasks. Both Marco and Chris were fantastic. I was dubious about joining a virtual training course; however, it exceeded my expectations! Both were informative, friendly and could tell both were passionate about the training they provided. I really liked how the technology used to deliver the course was used. I was unsure how this course would work virtually but really enjoyed it and I learnt a lot due to the layout and presentations on Teams.

  • The course was clearly set out with content that made you think and opened your eyes. The trainer's presentation was very enjoyable, clear communication and took time to explain aspects that people didn't understand. Moved at a good pace.

  • The training course content was really comprehensive and wide-ranging. Very practical tips and tools that I will try and bring into my day-to-day life. The trainer was very knowledgeable and a pleasure to be trained by; really helped to bring some key points home and explained everything really well.

  • I found the conflict management tools, wrong box/right box, very helpful. As was delegation and time management. It is helpful to reinforce these things and stops you just acting to type (which sometimes isn't the right course of action). The trainer kept things moving with good momentum, energy and examples. I always find examples helpful and it was good to give delegates time to share their own examples/ideas too.