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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Lots of content. Beneficial to end with a punchline and commit to memory by writing it down. Great to have the training work book. Enjoyable training style and format of the presentations. Very well planned and professionally delivered. Motivating and engaging. Suited my learning style. Really enjoyed the course. Thank you

  • The course content is practical and adaptable to everyday living – not just work! I am sure that the skills I have learnt will come into immediate use and I urge other new managers to take this course. The trainer’s presentation was fantastic and he delivered the presentation exceptionally. He was helpful, energetic, inspiring and fun.

  • The course content was fascinating, useful and concise. The trainer's presentation was engaging, interesting, funny, inspirational, knowledgeable, respectful, friendly, energetic, highly intelligent and draws on startlingly broad frames of reference.

  • I found the eight part SMART plan very useful and will try to use this going forward. I also found the time management matrix useful and will use to manage priority of work and minimise distractions to be more productive. The presentation was very informative and useful and presented in a very good way.

  • The content of the course was very appropriate, relevant to purpose and identifying key skills. I feel I have learnt a lot of new skills which I will definitely use moving forward. The trainer's presentation was excellent and ensured key points were reiterated and reinforced through course. One of the best training methods I have ever come across. Thank you.

  • I thought the content was great; really inspiring. I learnt a lot about the value of objective vs subjective communication and how I can start to apply more logical thinking/reasoning. Trainer was fantastic, very engaging throughout, good use of whiteboard and despite it being a whole day he managed to hold my attention all the way through. Great session held virtually, with interactive workbook.