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Improving Your Communication Skills Articles From Our Blog

  • A Six-Step Formula for Great ConversationsThumbnail

    A Six-Step Formula for Great Conversations

    11 November 2025
    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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  • The NLP Meta ModelThumbnail

    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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  • How to Develop Self-ConfidenceThumbnail

    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I found the topics on 'accurate communicator' and 'inspiring', very useful. The SMART plan I will use in my workplace and hopefully change my thoughts. The training delivered a very good course, which, truthfully, I never though I'd enjoy, but I found the course very useful.

  • Some really useful tools and thought-provoking exercises. The training workbook will be great to use for reflection. Great to know about the website and free website tools. The presentation had a good balance of instructive and interactive. Excellent time keeping – clearly very experienced.

  • I now understand that lack of appreciation is often the cause of conflict and that an efficient leader should seek to change the future behaviour. The trainers were very practical, clear and able to communicate very efficiently. They were unambiguous and made the sessions very interesting.

  • The course content was Excellent, learnt so many skills that I didn't have. Great teachers that really got the best out of us .... interaction was 1st class, live online via MS Teams

  • The course content was quite detailed, but the presentation broke it down so that it wasn't too daunting. Covered a lot of ground in two days. Really informative. The trainer's presentation was excellent. The best training presentation I have ever seen.

  • Really useful range of tools and techniques. A lot of useful stuff packed into two days. Both Chris and Marco delivered the content clearly and effectively. Technology was used to good effect to illustrate the points and make the presentations engaging. The remote training worked very smoothly, with the presenters delivering to camera with good energy, as if in the classroom. Use of tablets to illustrate points was effective.