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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Excellent course, easily the best training I have ever received. Gave practical tools for dealing with a number of management requirements. The trainer was consistent and easy to follow.

  • The course contained concise, relevant content. Lots of tangible 'real' life scenarios, a good balance of teacher to pupil talk vs pupil activity to retain interest. The trainer's presentation was entertaining, informative, well prepared, no question dodged!

  • The training course content was very good, makes you think about how you talk to others and how to change. It demonstrates ways to have clear action plans to achieve targets you set yourself and the company set for you. The trainer was very knowledgeable about his subject and made it interesting and enjoyable.

  • The course content was excellent! Conflict management especially very relevant, I already know how I'm going to use it. The trainer was brilliant, kept delegates attention, good pace, very knowledgeable.

  • The course content was very useful with informative models and tips which are useful for both in and out of the workplace. The trainer's presentation was consistent and positive, clearly and concisely delivered. Excellent coverage and quality material.

  • The course was really insightful with a lot of tools that I can take back and use on a day to day basis. The trainer's presentation was very good. Particularly liked how there were a lot of diagrams and specific 'punchy' notes summarising as we went along.