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Improving Your Communication Skills Articles From Our Blog

  • Barriers to Communication in the Workplace: 7 Practical SolutionsThumbnail

    Barriers to Communication In the Workplace: 7 Practical Solutions

    23 June 2026
    Learn what barriers to communication in the workplace are, see seven common examples, and use clear practical steps to improve team communication.
    Barriers to Communication in the Workplace and How to Overcome Them Barriers to communication are anything that stops a message from being properly understood, accepted or acted upon. In the workplace, these barriers cause confusion, errors, delay, frustration and conflict. The most common barriers to communication in the workplace are unclear language, poor listening, assumptions, emotional reactions, hierarchy, remote-working noise and a la...
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  • A Six-Step Formula for Great ConversationsThumbnail

    A Six-Step Formula for Great Conversations

    11 November 2025
    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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  • The NLP Meta ModelThumbnail

    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was very good. The content focussed on logical methods, measurable and less on what I would describe as 'arty farty'. The afternoon session was especially interesting. The trainer’s presentation was very good. I found it logical, easy to follow

  • The course content was clear and very engaging. It made me think about how this training can improve and aid both my personal and work life. The trainer was very entertaining and the use of examples really aided the experience. Although a strong personality, he was not over-bearing and was very endearing and warm.

  • Very Rich course. Well organised instructor with concrete examples and cases. Very helpful for our work. Very good Topics. Great trainer with vast knowledge. Professional in creating an interactive and enjoyable learning environment, Provided a real list of examples 100/100”

  • The course was a refreshing take on classic management training, which was engaging and thought-provoking. The trainer's presentation was clear and concise. He used practical examples to explain points, he had a great rapport and easily kept my attention.

  • It was a very beneficial course throughout the two days. I found the conflict section particularly helpful but feel there is something from every section that I can put into practice. Chris was very good and kept the course on track. He was clear, thorough, and gave plenty of real-life examples. He kept to timings extremely well

  • The course was brilliant. I especially liked the decision-making matrix and the past/future emotions chart. I've learnt a lot about how I work personally and how to try to better myself as a person. The trainer was energetic, to the point, clear and put his ideas across in a memorable way. I didn’t feel bored or disinterested at any point. Thank you Chris!