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Improving Your Communication Skills Articles From Our Blog

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    The Nlp Meta Model

    25 March 2025
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    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Excellent content, covered many issues I have come across in my new role. I feel more confident on how to deal with conflict and prioritising workload. The trainer's presentation was really clear and helpful and made me feel really comfortable. I am walking out of this training course feeling a better person. Thank you, Alison.

  • I found the course super helpful and motivating. This was my first training session like this and it has really prepared me for my role. The wrong box/right box method for conflict management was very valuable for my development. The trainer was so motivating with great energy, couldn't fault him. Enjoyed the variety of discussions.

  • Following this course, I feel now I can prioritise and plan my work in a more specific, measurable way, whilst obtaining clear objectives by revisiting the plan. The trainer's presentation was clear, correct pace, precise.

  • I found the objective/subjective section really beneficial and will apply this to everyday work duties. Good presentation by trainer, well articulated and everything clearly put. Great level of humour incorporated into the course, good level of interaction.

  • The course was very comprehensive. A lot of content covered over two days. Extremely helpful, practical approach that I can relate to my role and put into practice. Proposes things that are achievable day to day. The trainer's presentation was good and at the right pace for the content delivered. Clearly explained. Opportunity for group discussion, happy for questions.

  • Really enjoyed Right Box, Wrong Box for dealing with conflict, it will prevent me getting emotionally involved. Smart Goals will be beneficial for my Quarterly performance reviews along with remaining factual when dealing with negative behaviours. Good delivery of the course content and open discussions for all formulas – Marco made sure all examples was relevant for the varying students. 10/10