Established, since 1997, leading UK based training provider.

What is the hidden cost of your meeting?

What is the hidden cost of your meeting?

Use this quick calculator to reveal the hidden cost of your meetings...

Time

What is the duration of the meeting (in hours)?



What is the combined travel time - to and from the meeting (in hours)?



Delegates

The hidden cost of meetings

How many people are in attendance?


What is the rough average salary (per year) of each delegate at the meeting?


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Improving Your Communication Skills Articles From Our Blog

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    Think Before you Speak

    28 April 2020
    Did you see the upset that Donald Trump caused last week with his ill-thought-out words about COVID-19, in front of the world's media? This is a great example of why you should always think before you speak.
    Think Before You Speak! A few days ago, the headlines read: "Public warned not to inject disinfectant The makers of Dettol and Lysol have issued an official statement warning the public not to inject disinfectant, after comments from US President Donald Trump said it would be 'interesting' to see if injecting disinfectant could work to cure the COVID-19 virus...
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  • Delivering Effective Customer Service Thumbnail

    Delivering Effective Customer Service

    3 March 2020
    Customers are more demanding and less tolerant of poor service than they used to be. Therefore, it is essential that your organisation gives customer service great importance, and that staff are suitably trained in the key customer service skills.
    Delivering Effective Customer Service Customer service is based upon four key elements: Communication skills Positive Attitudes. Technical Skills and knowledge. High standards. Your organisation can live long and prosper, only if it satisfies the needs of its customers. These days, customers are more demanding and less tolerant of poor service than ever before. Therefore...
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  • Do You Make Any of These Communication Mistakes? Thumbnail

    Do you Make Any of These Communication Mistakes?

    7 February 2020
    Good communication is important in all aspects of our lives. There are some common mistakes people make when communicating, which can affect how they are perceived. Take a look at these common mistakes and see if you can improve on any of them.
    Do You Make Any of These Communication Mistakes? There are six common mistakes people make in their communication styles. Do you do have any of the following bad habits? Talking too much about yourself. Not trying to understand what the other person really means. Forgetting most of what you hear. Bad language or speech habits. Poor voice tonality. Poor body language. 1. Talking too m...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Full of techniques and defined approaches with less of the "psycho babble" usually included in these types of courses. Gave a framework to apply as a standard to any situation/team. The trainer was strong, clear and professional.

  • The most beneficial parts of this course were, different methods of decision making, prioritisation. References to studies, personal situations to help understand terms/methods. The presentation was really informative and knowledgeable. Good use of diagrams to explain methods/processes. Adaptable to other course members work situations and how to deal with their problems.

  • Some really useful tools and thought-provoking exercises. The training workbook will be great to use for reflection. Great to know about the website and free website tools. The presentation had a good balance of instructive and interactive. Excellent time keeping – clearly very experienced.

  • I now understand that lack of appreciation is often the cause of conflict and that an efficient leader should seek to change the future behaviour. The trainers were very practical, clear and able to communicate very efficiently. They were unambiguous and made the sessions very interesting.

  • The course content was extremely thorough and interesting. Trainer kept the group interested. This course brings to your attention areas where you can improve without making you feel intimidated by changes that you may feel you need to make. The trainer presentation was excellent, Thank you.

  • Training content was well presented with a good amount of detail, highly practical and tips for future professional development. The content delivered exceeded my expectations. The Trainer presentation was well delivered in a clear manner. The course flowed throughout the time and it was very enjoyable. Thank you.