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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course has given myself and colleagues great ideas, especially surrounding time management and how to address problematic work situations. Chris made us feel comfortable and we have gained greater knowledge. An enjoyable course.

  • I found this course very useful and feel I have learnt quite a lot of useful information on how to conduct myself and my staff to improve things. The trainer came across very well and explained the course in a lot of depth and helped me understand things clearly.

  • The course content was relevant to my requirements. Had my attention from the first. There were a lot of topics covered in some great detail. Trainer's presentation was engaged and kept my full attention for the duration. Had a free flowing very clear method of delivering. I would call it flawless.

  • The course content was varied, focused, detailed, inspiring and well delivered. I learned a lot and will ensure that I implement in my working day. The trainer's presentation was excellent, both in delivery and attire.

  • The course content was very useful, exactly what I was looking for. Encouraged thought and methods to take back to the work place. The trainer's presentation was very clear, Chris not only delivers the training but stands behind his methods and believes in the content.

  • I found the course very useful and relevant. Techniques are really interesting, some of which I used but didn't realise. Lots more will be very useful moving forward. Covering lots in the two days. Great that it is useful for both work and home life. Liked the specific examples that we could relate to. The trainer's presentation was very inspirational, enthusiastic, lots of energy, passionate.