Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

What is the hidden cost of your meeting?

What is the hidden cost of your meeting?

Use this quick calculator to reveal the hidden cost of your meetings...

Time

What is the duration of the meeting (in hours)?



What is the combined travel time - to and from the meeting (in hours)?



Delegates

The hidden cost of meetings

How many people are in attendance?


What is the rough average salary (per year) of each delegate at the meeting?


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Improving Your Communication Skills Articles From Our Blog

  • How to Overcome the 6 Barriers of CommunicationThumbnail

    How to Overcome the 6 Barriers of Communication

    10 January 2023
    Barriers of communication come in two forms: mental and physical. We examine how can we overcome these barriers to achieve successful communication.
    How to Overcome the 6 Barriers of Communication There are two kinds of barriers of communication: Mental and physical. Mental communication barriers include: Inattentiveness. Prejudice. Closed mindedness. Physical communication barriers include: Distractions. Lack of time. Language. Mental communication barr...
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  • What is the Conversation Cycle?Thumbnail

    What is the Conversation Cycle?

    22 November 2022
    Conversations involve the sharing of information, ideas and opinions. Each person in the conversation must have the opportunity to inform, invite, listen and acknowledge to complete the conversation cycle.
    What is the Conversation Cycle? Definition: The Conversation Cycle is a model which shows how we can use four interrelated communication skills - informing, inviting, listening, acknowledging - to get the best results from all our conversations. Conversations are an opportunity for...
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  • How to Politely Say 'No' to Your BossThumbnail

    How to Politely Say 'No' to your Boss

    25 October 2022
    Learning to say 'no' is an important skill that many people find hard to do. This can cause stress and anxiety and failure to do their jobs effectively. Learn how and when to say 'no' to your boss.
    How to Politely Say 'No' to Your Boss It is important to be able to say 'no', to bosses. Bosses tend to delegate tasks without reference to the amount of work already being attempted. If we don't learn how to say 'no', then we are swamped by too much work. Consequently, we either fail the task, or we end up taking it home and working late into the night. The right way to say No. When you want to...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I found the prioritisation by value online chart useful to help with my workload and decide what to do first. The trainer was excellent, with lots of information and knowledge shared. Easy to understand and found extremely interesting and helpful for my future.

  • Came to the course with a huge workload sitting on my desk, but I think I'll be able to tackle this in a better way (and better frame of mind) having done this course. The trainer's presentation was excellent. Good pace, clear presentation and we were involved and engaged throughout. Lots of good stuff presented. Thanks.

  • The course was particularly beneficial on how to use my time more productively with the decision matrix; how to get the best out of others and how to better manage my emotions, so they don't interfere with work. The trainer was great, with enthusiastic presentations with great personal examples. Very engaging and made me feel very comfortable. The presentation was fun and I found that I didn't loose concentration for the whole of the course.

  • I really enjoyed this course. The trainer was fantastic, very positive energy and extremely engaging and knowledgeable. The printed training book had good visuals and wording, it was easy to understand. The course covered all the relevant topics, nothing was unnecessary. I learned a lot over the two days and have already been able to put some of those skills into practice. I did come away feeling more confident.

  • I found this course very interesting and it touched on every daily activity within my new role as a manager. The trainer was calm and collect and also very knowledgeable throughout. Chris made the course easy to follow and enjoyable. His hard work made this the most enjoyable and worthwhile course I have attended.

  • Presented online via Teams: Brilliant content, full details of each subject well presented. Wonderful communication. Very well presented, verbally, physically and mentally. Chris (the trainer) was very polite and kind, we had a good laugh and a wonderful time. 10/10 for demonstrating a clear understanding, not one fault within the whole course