Established, since 1997, leading UK based training provider.

What is the hidden cost of your meeting?

What is the hidden cost of your meeting?

Use this quick calculator to reveal the hidden cost of your meetings...

Time

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Delegates

The hidden cost of meetings

How many people are in attendance?


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Improving Your Communication Skills Articles From Our Blog

  • Six Body Language Tips for Virtual Meetings Thumbnail

    Six Body Language Tips for Virtual Meetings

    2 March 2021
    Discover 6 top tips for online body language with expert trainer Chris Farmer. Anyone can learn these simple techniques to get more from Zoom and Teams meetings.
    Six Body Language Tips for Virtual Meetings With virtual meetings the norm for so many of us at the moment, it is vital that we engage with the people that we speak to online. Body language is no less important online than in person, but we need to adapt the way we act to fit the new medium. Why is body language important online? The COVID crisis has caused many conversations to be transferred to online Zoom and Teams meetings, which has inevitabl...
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  • Why is Communication Skills Training Important? Thumbnail

    Why is Communication Skills Training Important?

    4 August 2020
    Good communication is a key skill needed by people in every organisation to build good staff rapport and avoid misunderstandings. By attending communication skills training you become aware of what areas you could develop.
    Why is Communication Skills Training Important? Communication skills training is important to: Avoid misunderstandings. Gain agreement. Build rapport. Motivate and inspire others. Solve problems. 1. Avoid misunderstandings. There is an old adage that says, Anything that can be misunderstood, will be! Language i...
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  • What are the Factors of Effective Communication? Thumbnail

    What are the Factors of Effective Communication?

    31 July 2020
    Being able to communicate effectively is vital to achieving your goals, as well as fostering good working relationships with colleagues. Great communication at work will benefit the sharing of creative ideas and problem solving.
    What are the factors of effective communication? The factors of effective communication are: Clear thought. Specific words. Empathetic listening. Positive intentions. Clear thought. We communicate thoughts. So, the precondition of effective communication is clear thought. The rule my granny used to tell me was, "Think before you speak!". Don't just say wh...
    Continue Reading >

Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content has give me a better insight into the way I would like to be perceived as both a colleague and a manager. The trainer, Chris, came highly recommended and I hope to act on everything he has taught me over the coming weeks, months and years. Thank you.

  • This training has motivated me. Setting focused goals, most beneficial sessions: Wrong box /right box, reframing, Q2, time management / prioritising. Trainer presentation: Chris you are an excellent trainer, you held my attention throughout. I have never been on a course where my concentration hasn’t dipped out. Your explanations were great. Approachable, funny, CLEAR and friendly.

  • Really enjoyed the course and got a lot out of it. It had practical tools to use and not just a lot of words. Enjoyed the "Positive Mental Attitude" section and will put it into practice. The trainer's presentation was excellent, good documentation, very enjoyable.

  • Full of techniques and defined approaches with less of the "psycho babble" usually included in these types of courses. Gave a framework to apply as a standard to any situation/team. The trainer was strong, clear and professional.

  • Excellent content and presentation. Factual, informative and helpful. This training will help greatly when dealing with various situations within the workplace. The training presentation was brilliant; well described, with great examples where necessary. Informative and helpful. Many thanks

  • The course was practical and relevant to our environment at work. Effective use of role play and examples. Resulted in good team input and collective engagement. A great result for us. Trainer's presentation made good use of examples and was a good communicator.