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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

    11 November 2025
    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The content was informative and had a good balance of group activities with the main topics. I found the sections on time management, dealing with difficult conversations and how to keep yourself motivated, very useful. The information was clear and concise. Again a good balance in the way it was taught. The examples and good humour helped with understanding the various models.

  • Training course content was far more in depth than I imagined and a change to other courses I have been on, which I would say brushed over things compared to the structured detail of this course. The trainer delivered well with good visual aid demonstrations which stuck in my mind well.

  • The course was very informative and useful. The course went into depth on what stress is and how it forms. I finished the course feeling very confident with my knowledge on how to deal with stresses in the workplace Chris was very friendly and easy to understand. His notes were clear and he used different colours and diagrams which made the notes easier to understand and less of a 'block of text'

  • The course contained good, useful content. Simple to follow and understand. Easily adaptable to most professional situations. The trainer's presentation was very professional. Impressingly enthusiastic throughout.

  • - Comprehensive suite of content with a great holistic flow and connection. - Plenty of unique aspects – not just ‘run of the mill’ tools. - Everything I learned will be applicable in the future of my business to myself and the people I work with. - The models were beneficial but seeing and practising application made it stick and made it relevant. - Every section had beneficial take home points. Chris (trainer) was a fantastic presenter, really knowledgeable and experienced. He allowed for tangential conversation were beneficial and made the content relevant to each of us. Good feature of splitting common points out into positive actions “we will / are” statements. Going through diagrams on the flipcharts was a good way to double digest the concepts. 100/100

  • Fantastic course! Great material and very well delivered. Timing was spot on and I found all of the content helpful. Trainer presentation was Perfect, Thank you!