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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I found the content interesting and believe that I can use it to improve myself both personally and professionally, especially conflict management, delegation and time management. The presentation was very good. The Trainer was engaging and the information was in-depth but easy to understand.

  • The training course content was very good, makes you think about how you talk to others and how to change. It demonstrates ways to have clear action plans to achieve targets you set yourself and the company set for you. The trainer was very knowledgeable about his subject and made it interesting and enjoyable.

  • The course content was very useful, the morning session was very relevant to my needs. All techniques learnt were new to me and I intend to use most of them from now on. The trainer's presentation involved great use of various media which kept me focussed for the entire time. Very interesting and informative.

  • Course content was excellent, logical, but informative and very helpful. Look forward to putting this into action. Trainer’s presentation was excellent, really knows his stuff.

  • Excellent content with summaries of all important points. SMART targets and 8 Success formula questions were most beneficial. The presentation had a good balance between light-heartedness and importance. Take home messages were well reinforced.

  • The course was professionally presented and well paced, with materials that made the learning easier. The trainer's presentation was excellent! The trainer was professional and knowledgeable about the subject material. Responsive to questions and scenarios and also helpful.