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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • This was an extremely welcome and focussed course, covering rational behaviour in the workplace. Extremely useful tools for managing conflict and improving communication. The trainer was engaging and authoritative. The presentation was well paced, well illustrated, with a good variety of group work, plus presentation.

  • Extremely well planned and conducted, information is valuable to use on day to day work practices. Appreciate and live life on a positive note. Respect others and build a better environment around me. Add value to the circumstances I am in. The trainer’s presentation: Great role model, inspirational and positive, has definitely improved overall vibe. 100/100

  • Course content is on point. A useful handbook with practical implementation. The course follow-up is a bonus. Would perhaps like time to focus on own work specific examples more. The trainer took a measured, engaging approach. Pace was just right and he did not make you feel negatively about performance at work, or being right or wrong. Perfect use of humour and measured examples.

  • The course was beneficial in learning the correct words/format of putting things in a more positive way. I now know I'm more confident to handle my team, again in a more positive way. The trainer is very good at what he does and kept us participating and engaged at all times, which can be hard and which I found very inspiring.

  • Training course contained a very wide slice of all things which I come across on a day-to-day basis. There is a very good balance between theory and practice. The trainer delivered the course content in a way which was capturing and thought-provoking.

  • I found the content interesting and believe that I can use it to improve myself both personally and professionally, especially conflict management, delegation and time management. The presentation was very good. The Trainer was engaging and the information was in-depth but easy to understand.