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Established, since 1997, leading UK based training provider.
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Improving Your Communication Skills Articles From Our Blog

  • The NLP Meta Model - Clear Thinking, Clear CommunicationThumbnail

    The Nlp Meta Model - Clear Thinking, Clear Communication

    3 December 2024
    Learn how the NLP Meta Model enhances communication by addressing Deletions, Distortions, and Generalisations. Discover practical tips for asking better questions and improving clarity in conversations.
    The NLP Meta Model: Clear Thinking, Clear Communication The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these mistakes an...
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  • Effective Communication in the Workplace - Practical Examples for SuccessThumbnail

    Effective Communication In the Workplace - Practical Examples for Success

    15 October 2024
    Discover practical examples of effective communication techniques to foster understanding, reduce misunderstandings, and cultivate a positive working environment. Learn how clarity, feedback, and emotional management can transform workplace dynamics
    Effective Communication in the Workplace: Practical Examples for Success Effective communication is the heartbeat of a productive workplace. Whether you're leading a team, managing a project, or simply collaborating with colleagues, communication is the key that turns intentions into actions. In this blog, we explore practical examples of effective communication techniques that can help you foster understanding, reduce misunderstandings, and cultivate a positive working envi...
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  • Finding a Common Frame of ReferenceThumbnail

    Finding a Common Frame of Reference

    30 April 2024
    Instead of categorising people based on differences like gender, race, age, and personality traits. Finding a common frame of reference suggests focusing on similarities, rather than differences, to foster understanding and connection among people.
    Finding a Common Frame of Reference We need to find a "Common Frame of Reference" which unites people. Categorising People We are taught to categorise people into different "types". Then we spend time trying to recognise and deal with each type. But rather than splitting people into different types: Man-woman; Black-white; Young-old; Introvert-extrovert; Visual-auditory-kinaesthetic; bosses-workers; etc.; why not instead focus o...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course was very motivating, with the right level of content, delivered in digestible sections. Conflict management - wrong box/right box, this has never been covered in much detail in other internal courses. Trainer was smart and professional, knowledgeable, experienced and friendly.

  • The course content was bright, interesting and overall very informative. A lot of creative and clever formulae that I can apply both at work and personal life. Chris has been a great trainer. Very optimistic and enthusiastic about the material which made the course very enjoyable.

  • The course was packed with tips that will really be applicable in my current role and hopefully be doing so I will be able to excel in it. The course was simple to follow and gave me an abundance of information on leadership skills. Chris was very clear and fluent throughout the course, and explained how to apply each piece of knowledge very well. He ensured that the sessions were interactive and therefore easy to remain focused throughout.

  • The course content was very, very good. The training was well structured and has provided me with an opportunity to reflect on how I can improve further in my role. The trainer was very focused, kept the course moving, related well to the group and created a non-threatening environment.

  • Thoroughly enjoyed the course, great confidence builder. Smart questions are fantastic, wrong box-right box is great and time management/priority list was all very beneficial. The Trainer was very engaging, personal and informative. Chris really knew his stuff.

  • The course was very interesting and useful. First management training I've ever received and feel that there were a number of useful techniques and models I will be able to use. The trainer's presentation was good, clear and concise. The pace was right, never dragged or felt rushed.