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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The training course content was thorough and just what I needed, but I now need to be disciplined to go through it again and again. I have the motivation to do so. Trainer’s presentation was great. Very informative and an engaging method of presentation. Thank you.

  • I thought the content was great; really inspiring. I learnt a lot about the value of objective vs subjective communication and how I can start to apply more logical thinking/reasoning. Trainer was fantastic, very engaging throughout, good use of whiteboard and despite it being a whole day he managed to hold my attention all the way through. Great session held virtually, with interactive workbook.

  • The the informational booklet really useful when going through the course content. Helps to retain information and is a great reference tool for back in the workplace. The Trainer was really positive, engaging and kept my attention throughout. Would highly recommend again for future courses.

  • The course content I felt was well prepared and has given me some good rational techniques for counteracting challenging behaviour. The trainer's presentation was very good, well spoken and experienced.

  • Training course content was both informative and interesting and will help me immensely in my new managerial role. I especially found day two helpful and the training with regards to dealing with addressing conflict and emotions. Trainer's presentation was was excellent, clear and precise. It's good to have a good sense of humour as well as the knowledge to keep everyone's attention.

  • The course content with excellent, covering and explaining assertiveness in great depth, with well chosen practical examples. I learned a lot of techniques that can be put to use on a daily basis. The trainer's presentation was well structured. Clear instruction was given with good use of workbook and projected material. The trainer was very amenable to taking questions and interactive with audience.