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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was awesome. I learned a lot from the exercise. Would have loved to learn more about controlling body language. The trainer had excellent time management and I loved his examples from personal life.

  • This was an extremely welcome and focussed course, covering rational behaviour in the workplace. Extremely useful tools for managing conflict and improving communication. The trainer was engaging and authoritative. The presentation was well paced, well illustrated, with a good variety of group work, plus presentation.

  • The course content was comprehensive and informative. Useful tools and strategies for managing all aspects of team dynamics. Managing conflict was particularly interesting. Trainer's presentation was clear and easy to understand. Informative.

  • The course content was excellent and gave techniques to use that will certainly be beneficial to me in my future work. It also gave me a more positive outlook to the current work that I have. The training was very well presented, and Chris had a very positive mental attitude and was great to all the delegates.

  • This course has allowed me to gain focus in what I hope to achieve in my current job and in the future. I have also learnt that if I change my thoughts, I am able to achieve my goals. The trainer's presentation was clear and well thought out.

  • I have found all of this course beneficial. This training has really made me think about how to deal with conflict myself and also when others approach me. Thank you so much. The presentation was excellent, kept me engaged, very knowledgeable. Really enjoyed and learnt a lot. Role play helped it sink in more too.