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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course was very well presented and gave many ways/plans to improve. It also enabled me to think and plan regarding certain scenarios to get to the right result. Marco (trainer) was very knowledgeable and delivered an excellent course. He definitely knows how to deliver this and makes the subject very enjoyable.

  • A good spread of practical and relevant subjects. Good use of practical application. It was all beneficial. The presentation was very engaging, entertaining and thought provoking. Great use of real wold examples and stories to back up theory. Also willing to coach a little on personal issues relevant to the course.

  • This was my first virtual training and I found the set up with the green screen/ virtual whiteboard, very organised and presented. The content included a lot of very interesting topics. I was really pleased to attend the course and being given the tools I need to improve my communication skills, not only for work purposes, but beyond that. Both Chris and Marco did a great job delivering the course. The course delivery was very interactive and interesting throughout the whole day, at times eye-opening. I appreciated all the whiteboard notes, having a photographic memory it really helped me a lot to retain the information.

  • Course content was informative with interesting ideas which I will be able to take forward in both my personal life and work place. The trainer's presentation was good, clear and to the point. Notes taken were relevant and easy to understand.

  • The course content was very good! Easy to follow and concise. Loved the diagrams and the various quotes. Punchy wording that stays with you! Loved the idea of summarising thoughts on back pages. The trainer's presentation was excellent! Fantastic use of humour to explain the concepts that are not easy to convey. Very good 'illustrative' technique. Explains fantastically through use of examples.

  • I found this course beneficial to know how to successfully conduct an investigation into issues. The tools will enable me to find the correct, factual information. The trainer's presentation was very good, light-hearted and easy to understand. He gave a good insight and tools to assist in investigating.