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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I thought the course was well structured and thought out. It gave me good practices that I can take back and implement at work and some ideas to improve my own personal habits. The trainer was clear, concise and friendly. Sometimes courses are daunting, but I felt at ease straight away.

  • Useful, practical content that can be used in your day to day working life to get the best out of yourself and staff. The trainer was very knowledgeable, clear and informative.

  • The course is very well-structured and provides a solid foundation for communication skills. I found it really useful for addressing personal challenges at work. Amazing trainer. It was wonderful to see an experienced person with excellent presentation skills. 100/100"

  • It was the best of this type of course I’ve attended. I found all elements beneficial, particularly conflict management and the success concept. It was a perfect balance of teaching vs interaction, with a nice touch of humour. I didn’t nod off once, Chris engaged me 100% for the full two days. I’m looking forward to applying what I’ve learnt and would highly recommend this course.

  • This training course was just what I was looking for. The captions noted at the back of the book throughout the day have been exceptionally helpful. The training day has been enjoyable with lots of interaction. As an introvert this is a huge step in my development. Timings were kept, and the trainer was helpful answering various questions during the day.

  • The course content was great, very in-depth and made simple to understand. Trainer was very helpful and clear on his presentations, very informative.