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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The content of the course was very appropriate, relevant to purpose and identifying key skills. I feel I have learnt a lot of new skills which I will definitely use moving forward. The trainer's presentation was excellent and ensured key points were reiterated and reinforced through course. One of the best training methods I have ever come across. Thank you.

  • The course content was well structured, rich in tools, techniques, examples to increase productivity, healthy management and support others and ourselves to achieve. Lots of diagrams, moderately paces (not too fast or too slow, just right!) and very informative. I think there is a great deal I can use in my day to day life – personal and professional.

  • Course content was very detailed, clear and covered a wide range of topics, some I have not considered when thinking about supervisor skills. Most beneficial to me were the parts on communication and conflict. I also found myself challenging my own thoughts on time management still, which I thought I was strong on. Some very good tips and ideas. Chris was extremely clear, encouraging and very engaging. He made the course fun and easy to follow.

  • Training course content was informative and well structured. Each aspect of the course related to the purpose of the course very well. Good use of quotes and examples from real life situations. Trainer's presentation was clear, concise. Passionate about what he is teaching. Enthusiastic.

  • The course content over both days was very informative and inspiring. Some topics I have covered, but some great tools in the material also. The pace and detail of presentation was very good. Not too long on any subject. Like the idea of highlighting key topics in the back of the book.

  • This course was very relevant and informative and has given me the confidence for the future in knowing that I am following best practice guidelines to manage my team effectively. The trainer was informative and easy to understand. A very enjoyable course.