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Improving Your Communication Skills Articles From Our Blog

  • The NLP Meta ModelThumbnail

    The Nlp Meta Model

    25 March 2025
    The NLP Meta Model is a powerful tool for improving communication by challenging vague, distorted, or limiting language. Learn how to spot deletions, distortions, and generalisations—and ask precise questions that reveal clarity and deeper meaning.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these mi...
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  • How to Develop Self-ConfidenceThumbnail

    How to Develop Self-Confidence

    18 March 2025
    Discover practical ways to boost your self-confidence by transforming your self-image. Learn the RAPID method to develop rational, active, purposeful, independent, and disciplined thinking for lasting self-assurance.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoughts. The most important thought for confidence is what we think about o...
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  • The NLP Meta Model - Clear Thinking, Clear CommunicationThumbnail

    The Nlp Meta Model - Clear Thinking, Clear Communication

    3 December 2024
    Learn how the NLP Meta Model enhances communication by addressing Deletions, Distortions, and Generalisations. Discover practical tips for asking better questions and improving clarity in conversations.
    The NLP Meta Model: Clear Thinking, Clear Communication The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these mistakes an...
    Continue Reading >

Customer Reviews

Here are a selection of reviews for our training courses.

  • Excellent content on managing conflict. Most important part for me was 'wrong box/right box' method. Taking emotion out of conflict. Good clear presentation, very useful role playing. Helped us relate course content to ourselves individually.

  • Great content and application. The course was inspirational and invaluable with useful tools to practically utilise back at work. The trainer's presentation was amazing, professional and informative with relevant examples.

  • I've been on many management development training courses. This one was great because it didn't just focus on theory, there were lots of useful ideas that I can take back to the workplace and apply, for example the website templates. The trainer's presentation was excellent and very clear.

  • I found the course very valuable; it has now given me a framework to work by. From planning to conflict management, I now feel I have the tools to deal with almost any situation that arises within the workplace. I found Marco’s teaching style refreshing compared to the other dry monotone styles of other courses I've attended. He was clear and able to clarify the finer points so that I had a full understanding of the subject matter.

  • I found the course very helpful and beneficial for the future, especially the parts communication, conflict, positive emotions. I would perceive this course as beneficial for other colleagues as well. The trainer's presentation was very engaging and motivating, high level of professionalism. Allows questions and provides immediate answers.

  • The content was very thorough and was just enough for a day course. It covered many areas but still remained focused on key areas of professional development. Marco was an absolute star, so helpful and kept me on track and focussed. I cannot fault the delivery of the presentation at all. Had never seen the tech before, so was really impressed, allowed me to be more engaged. I didn't even look at my mobile phone all day!