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Established, since 1997, leading UK based training provider.
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Improving Your Communication Skills Articles From Our Blog

  • The NLP Meta Model - Clear Thinking, Clear CommunicationThumbnail

    The Nlp Meta Model - Clear Thinking, Clear Communication

    3 December 2024
    Learn how the NLP Meta Model enhances communication by addressing Deletions, Distortions, and Generalisations. Discover practical tips for asking better questions and improving clarity in conversations.
    The NLP Meta Model: Clear Thinking, Clear Communication The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these mistakes an...
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  • Effective Communication in the Workplace - Practical Examples for SuccessThumbnail

    Effective Communication In the Workplace - Practical Examples for Success

    15 October 2024
    Discover practical examples of effective communication techniques to foster understanding, reduce misunderstandings, and cultivate a positive working environment. Learn how clarity, feedback, and emotional management can transform workplace dynamics
    Effective Communication in the Workplace: Practical Examples for Success Effective communication is the heartbeat of a productive workplace. Whether you're leading a team, managing a project, or simply collaborating with colleagues, communication is the key that turns intentions into actions. In this blog, we explore practical examples of effective communication techniques that can help you foster understanding, reduce misunderstandings, and cultivate a positive working envi...
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  • Finding a Common Frame of ReferenceThumbnail

    Finding a Common Frame of Reference

    30 April 2024
    Instead of categorising people based on differences like gender, race, age, and personality traits. Finding a common frame of reference suggests focusing on similarities, rather than differences, to foster understanding and connection among people.
    Finding a Common Frame of Reference We need to find a "Common Frame of Reference" which unites people. Categorising People We are taught to categorise people into different "types". Then we spend time trying to recognise and deal with each type. But rather than splitting people into different types: Man-woman; Black-white; Young-old; Introvert-extrovert; Visual-auditory-kinaesthetic; bosses-workers; etc.; why not instead focus o...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was very useful with informative models and tips which are useful for both in and out of the workplace. The trainer's presentation was consistent and positive, clearly and concisely delivered. Excellent coverage and quality material.

  • The course was very informative with different topics, views and ideas. Very full two days and I was never bored. I have learned a great deal that I can apply effectively in my job. The trainer had an excellent style of presentation. He used different mediums: book, flip chart and screen. There were a lot of interesting diagrams, group discussions and interactions.

  • The course was well structured and it opened my eyes to the potential causes of failure, within both the company projects and my personal projects. It also taught me things that I will definitely apply to make myself and my team way more productive! The Trainer was very personable, and did well keeping the group engaged and the content interesting.

  • The course was interesting, broad and well thought out. Plenty of topics and examples for understanding. Very good course and thoroughly enjoyed. Trainer's presentation was excellent, enthusiastic, concise and well explained. Moved at a good pace and didn't get bogged down on one or two subjects.

  • I found the course content very interesting and believe that many of the topics can be integrated into my working day, to enable me to complete more productive and valuable work. The presentation was excellent, informative and easy to understand. The diagrams were especially useful.

  • Fantastic course content. I loved the booklet/ manual; I wish other courses had such comprehensive notes to take away. Brilliant methodologies, tools and frameworks to take away and apply to my work, and home life. Really motivating and inspiring content. The trainer’s presentation: Chris and Gez are both great presenters. In particular Chris had great in-depth knowledge of the content, and had good answers to questions. Also had a really inspirational way of presenting. And was happy for challenging questions.