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What is the hidden cost of your meeting?

What is the hidden cost of your meeting?

Use this quick calculator to reveal the hidden cost of your meetings...


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The hidden cost of meetings

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Improving Your Communication Skills Articles From Our Blog

  • How to Prevent Misunderstandings Thumbnail

    How to Prevent Misunderstandings

    2 April 2019
    Not everyone is on the same wavelength as you, and therefore misunderstandings can occur when you speak to people. Whether your message is complex or your audience reluctant to listen, read our great tips to prevent misunderstandings happening.
    How to prevent misunderstandings Tips to prevent misunderstandings based upon poor communication: Avoid the use of vague, ambiguous or overgeneralised words or phrases. Replace them with words that are more specific, numerical and defined. Consider reinforcing your message with a visual image, when applicable. Give concrete definitions for any phrase that can be misunderstood. Assume that, "whatever CAN be mis...
    Continue Reading >
  • How to Communicate More Clearly Thumbnail

    How to Communicate More Clearly

    12 March 2019
    Don't run the risk of being misunderstood. Improve your chances of success, in both your career and personal relationships, with these four simple but effective ways, to improve your communication technique.
    How to Communicate More Clearly Here are four ways to improve the clarity of your communication: Define all your key concepts. State your message in affirmative terms. Use numbers whenever possible. Use diagrams, images and visual aids. Break language into two types: Vague and specific. You should be specific in your language, not vague...
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  • Improving Communication in the Workplace Thumbnail

    Improving Communication In the Workplace

    5 March 2019
    Managers are the key to successful communication and motivation in the workplace. They must ensure they give proper praise and appreciation, when due. And,if criticism is necessary, then it is vital that this is delivered in a constructive manner.
    Improving Communication in the Workplace It is important that communication between colleagues does not result in negative emotions and bad feelings. Sometimes, managers make mistakes in the way they communicate. These mistakes often take two forms: They fail to give colleagues the proper praise and appreciation, when it is due. When the manager needs to give some corrective feedback, they come on too strong and ma...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Training course content was excellent, very informative and practical, which can be applied in many different situations. Trainer's presentation was very engaging, amusing but clearly interested in everyone taking away the most they possibly can.

  • The course content was excellent, well thought out and informative. The trainer’s presentation was very good, using both knowledge and experience to put the content of the course across.

  • I found the two-day course really valuable and has helped me to have a clearer focus. The techniques and tips will make a positive difference. In particular the success formula and wrong box/ right box. Chris, the trainer, was outstanding, very engaging, clear, rational and positive.

  • Very informative and constructive, carefully planned out presentations. Well timed breaks and a very clear message and objective for each subject. I especially found the time management and planning very beneficial, as well as the SMART and wrong box/right box techniques. This course has not only benefited me as a manager, but also helped me improve as a person. Alison was a very knowledgeable and informative presenter, clearly understanding each members need to be there. An absolute credit to her profession.

  • The training course content was really comprehensive and wide-ranging. Very practical tips and tools that I will try and bring into my day-to-day life. The trainer was very knowledgeable and a pleasure to be trained by; really helped to bring some key points home and explained everything really well.

  • Training course content was informative and well structured. Each aspect of the course related to the purpose of the course very well. Good use of quotes and examples from real life situations. Trainer's presentation was clear, concise. Passionate about what he is teaching. Enthusiastic.