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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Excellent content. Gave great practical advice and tools to deal with many of the issues faced on a daily basis. In particular the tool to allow quick prioritisation, by value. Chris was an excellent trainer, very good communicator and easy to follow.

  • Course contained a broad range of content, with useful tools for future use in each section. The time management section of the course was particularly useful. The trainer's presentation had a great combination of focus and humour to keep the group focussed at all times.

  • The course was very considered and raised points that will be very useful in future negotiations. There were elements that had not occurred to me which was what I was hoping for from today. The trainer was great. He was clear in his presentation and was also a good listener. The flow was good and the day went very quickly.

  • Great course with valuable content. Definitely raised my awareness on a lot of people management, as well as time management, skills. The trainer was great, very energetic and enthusiastic. Really good handling of the subject matter.

  • The course content was all very relevant and applicable to a new manager such as myself. Answered all questions I had. The trainer's presentation was well presented, verbally, on screen and flip chart; good mix. Lots of personal experience.

  • Training course content was outstanding! I have never attended a course with so much positive input. I feel reassured that much of my working practice is in line with this training. However it has sharpened my thoughts. The trainer's presentation was very good with very clear communication. Good logic and reason. Providing consistent named principles.