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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Lots of useful models that I can use both in and outside of work. The use of repetition, work in groups and exercises really helped to reinforce what was being learned. A really good course! The trainer was very friendly, positive, engaging and involved everyone, which was excellent.

  • The course content was very good, feel that it will be very useful in my work and even personal life. It was particularly helpful to focus/reflect on how I phrase things. The trainer's presentation was excellent, clear and understandable, she had a clear knowledge of the subject, but was also very approachable and encouraged participation.

  • The course content suited me as it pointed out the ways I could make my own attitude more positive, which would allow me to pass on that positivity to my colleagues. This should ensure a happier more productive working environment. I felt the trainer was excellently prepared. It wasn't a 'classroom' situation and humour was incorporated leading to a stress-free, enjoyable course.

  • Very interesting and useful tips. A lot of new information that I’m sure it will help me to deal with people not only at work but also in personal life. Loads of ideas and content to practise. No pressure put on delegates, very pleasant environment. Charismatic, enthusiastic teacher. It was a pleasure to listen and learn from Marco. Very interesting webinar, loads of different methods of teaching – speeches, group exercises, conversations etc. Ideal candidate for this role.

  • Course content was much wider than I had envisioned. Interesting and applicable to a wide audience. Excellent summary, with a very comprehensive list to refer to. The trainer's presentation was excellent, very organised, friendly and professional.

  • Course content: Understanding the tools to use in different situations which we face at work and ensuring we apply these tools in a correct way. The trainer’s presentation was Very precise, clear and exact to the point presentation. Kept everyone engaged throughout the course. 98/100