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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Great variety of topics and modules covered. Manuals very helpful and easy to follow. Trainer presentation was very good.

  • Although I was cynical prior to the course, I found the course very rewarding and informative. An interesting two days, of great value. The trainer's presentation was exceptionally good.

  • The course was very helpful and has taught me many ways to improve not only myself, but the team around me. It is very easy to learn from the detailed, yet simple explanations. Chris is an awesome teacher, he is very thorough with his explanations and made the course very relatable.

  • The course content was very well constructed and laid out. Opened up a lot of new ideas and discussions. Was not full of the usual jargon that I have experienced on other courses. Was specific to the course and well thought out. Workbook exercises were very helpful.

  • Training course content was very useful in putting logical structures around common problems and ways of thinking. Good balance of verbal and visual material. Good delegate interaction without pressure. Trainer's presentation was very engaging with infectious energy and just the right amount of humour.

  • Very detailed course content, not too much 'unnecessary' information. The whole course was very interactive and kept me fully engaged. I was not put on the spot or made to feel uncomfortable. The most beneficial areas for me were: Time management structures (prioritisation by value, Wrong box, right box metho, How to look at/deal with situations – objective vs. subjective Very good, most informative and enjoyable course I have attended. The trainer stuck to timings and gave clear and concise information. I will be recommending this to others and am keen to attend further courses. 100 / 100 – Excellent!”