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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Course content was much wider than I had envisioned. Interesting and applicable to a wide audience. Excellent summary, with a very comprehensive list to refer to. The trainer's presentation was excellent, very organised, friendly and professional.

  • The course content was very interesting and full of information that is clearly put across to the audience. All course content was relevant to both business and personal life. Helpful! Gez was very good at putting information across. I found I could listen and not feel bored. Very informative and enthusiastic.

  • The course content was appropriate and engaging to the audience. The key areas of consideration I found to be on point with my own development. The trainer was knowledgeable and engaging. Taking note of peoples' conversations and including them in his own explanations.

  • The whole content of the course was very useful in my day to day work. The techniques explained can be used in leading my team. I came to understand the areas where I need to improve myself. The trainers Presentation was Excellent. Easy to understand each and every topic covered.

  • The course contained some very interesting concepts, of which I can apply immediately to my role and that of my team. A lot of information in the two days so I will definitely review the handbook to ensure I put as much into practice as possible. Chris was extremely engaging and knowledgeable, his style and humour made the delivery interesting with some excellent examples of methods in practice.

  • Tremendous course! Highly recommended at all levels in an organisation. Very good tools and techniques that are easy to apply at work and at home. Will change my outlook entirely! Chris is excellent. A very inspiring trainer, has made a real difference in my outlook in my career and given confidence to lead myself and others.