Random Customer Review

The course was excellent. Interesting, thought provoking, very useable. I have already put different aspects of the course into practice. The trainer's presentation was excellent. Thoroughly enjoyed each session and would like to come back for a refresher course. Very motivating and a very inspiring person.

Rated 4.8/5, based on 458 reviews.
Customer Reviews

Wise Words

Wise Words are those Snappy Sayings and Clever Quotations that give you Wisdom-in-a-nutshell: such as this one from Albert Einstein

Wise Words and Quotes

"Anyone who has never made a mistake has never tried anything..."
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Wise Words and Quotes

ILM Recognised Provider

Corporate Coach Group is an ILM Recognised Provider of development training.

About the Institute of Leadership & Management

CPD Accredited Member

Corporate Coach Group has training modules which are CPD Accredited. Learn more here.

About CPD Provider

FREE Training Questionnaires

You need to develop your skills. But which skills? And by what method?

FREE Training Needs Analysis

Take a look at this list of free, informative and engaging questionnaires.
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FREE Training Questionnaires

FREE eBook Download

This short book will teach you some of the secrets of leadership, including communication, handling difficult people, planning and motivation.

FREE eBook Download

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FREE eBook Download

Chris' Management Blog

Chris publishes blogs on a variety of topics each week.

Chris' Managment Blog

Free to read and subscribe here. Latest blog: "Professional Development Training"

Chris' Management Blog

Video Licensing Agreement

Book Online Now, or Call Us +44 020 3856 3008

Video Licensing Agreement

In short

We don't like reading licensing agreements either, so here's a brief version:
When purchasing videos from us:

  • Corporate Coach Group owns and copyright the videos and content of this site
  • Videos are streamed to your device and not saved
  • You can view as many times as you like, but not concurrently and not to more than 100 viewers at a time
  • Sell, rent access or distribute without permission from us
  • Share login access with others

The detail

The videos and written content of this website and works contained within is the legal property of the Corporate Coach Group. By downloading, streaming, or otherwise viewing the content you agree to the terms set out in this document.

Our 'Downloadable Training' videos are streamed from our content servers to your computer or mobile device and are downloaded for the duration that you are watching the presentation. You may view as often as you like within the timescale you have purchased, providing you adhere to these conditions:

You may:

  • View the content on as many platforms as you wish, provided that you are not modifying the output in any way, and that you are not benefitting commercially or broadcasting to a large audience (one hundred viewers plus).

You may not:

  • Watch concurrently on more than one device.
  • Sell, rent or otherwise distribute the content without the prior permission of the Corporate Coach Group.
  • Distribute the content via peer to peer networks, upload to public or private repositories, or copying for commercial gain.
  • Share your personal login link with anyone else (including friends, family or co-workers). If we believe that others have accessed your account we will revoke access without notice.

Some of the images used on this website and in the printed notes which accompany the video presentation are licensed under either the Creative Commons license, or considered in the public domain. Creative Commons work which requires attribution has been given in the source code of this website, on the next line where possible.

If you are the author or legal owner of the work used, and do not wish us to continue using it in this manner (under fair use), please contact us via email: info@corporatecoachgroup.com. Your work will be removed within 24 hours from wherever it has been used.

Video Terms and Conditions

1. The Service

The Service offers downloads of digitised versions of audio recordings, artwork and information relating to such audio recordings, and other content (individually and collectively, "Digital Content") and other services under the terms and conditions in the Terms of Use.

2. Digital Content

2.1 Rights Granted. Upon your payment of our fees for Digital Content, we grant you a non-exclusive, non-transferable right to use the Digital Content for your personal, educational, non-commercial, entertainment use, subject to and in accordance with the licensing agreement. You may stream, view, store a temporary copy of the Digital Content only for your personal, educational non-commercial, entertainment use, subject to and in accordance with the licensing agreement.

2.2 Restrictions. You represent, warrant and agree that you will use the Service only for your personal, educational non-commercial, entertainment use and not for any redistribution of the Digital Content or other use restricted in this Section 2.2. You agree not to infringe the rights of the Digital Content's copyright owners and to comply with all applicable laws in your use of the Digital Content. Except as set forth in Section 2.1 above, you agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, reproduction or distribution rights for the Digital Content. You acknowledge that the Digital Content embodies the intellectual property of a third party and is protected by law.

2.3 Explicit Content. You agree that we have no liability to you for Digital Content you find to be offensive, indecent or objectionable.

2.4 All Sales Final; Viewing and Risk of Loss; Availability of Digital Content. All sales of Digital Content are final. We do not accept returns of Digital Content. Once you have purchased Digital Content, we encourage you to view it promptly and to make back-up copies of your account link information. You bear all risk of loss after purchase and for any loss of Digital Content, including any loss due to a computer or hard drive crash. We may, from time to time, remove Digital Content from the Service without notice.

3. Reservation of Rights

Except for the rights explicitly granted to you in this Agreement, all right, title and interest in the Service, the Software and the Digital Content are reserved and retained by us and our licensors. You do not acquire any ownership rights in the Software or Digital Content as a result of purchasing Software or Digital Content.

4. Territorial Restrictions

As required by our Digital Content providers, Digital Content will, unless otherwise designated, be available only to customers located in the United Kingdom.

5. General

5.1 Damages Cap. Without limiting the Disclaimer of Warranties and Limitation of Liability in The Corporate Coach (group). Conditions of Use: (i) in no event shall our or our software licensors' total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury, death or intentional harm) arising out of or related to your use or inability to use the Software exceed the amount of fifty Pound Sterling (£50.00); and (ii) in no event shall our or our Digital Content providers total liability to you for all damages arising from your use of the Service, the Digital Content, or information, materials or products included on or otherwise made available to you through the Service (excluding the Software), exceed the amount you paid to purchase, on the Service, the Digital Content related to your claim for damages. These limitations will apply to you even if the remedies fail of their essential purpose.

5.2 Termination, Amendments Your rights under this Agreement will automatically terminate without notice from us if you fail to comply with any of its terms. In case of such termination, you must cease all use of the Software and Digital Content, and we may immediately revoke your access to the Service without notice to you and without refund of any fees. Our failure to insist upon or enforce your strict compliance with this Agreement will not constitute a waiver of any of our rights. We may amend any of this Agreement's terms at our sole discretion by posting the revised terms on the Service's website. Your continued use of the Service, the Software or the Digital Content after any such amendment's effective date evidences your agreement to be bound by it.

5.3 Third Party Beneficiaries. Digital Content copyright owners are intended third-party beneficiaries under the Terms of Use and may enforce the Terms of Use against you and invoke all rights hereunder including limitations of liability.

5.4 Law and Jurisdiction. This Agreement will be interpreted and enforced in accordance with the laws of the United Kingdom, and The Corporate Coach (group) and you submit to the non-exclusive jurisdiction of the courts of the United Kingdom. The application of any conflict of laws rules and the Convention on Contracts for the International Sale of Goods are excluded from this Agreement.

Conditions of Use and Sale

Welcome to The Corporate Coach (group). The Corporate Coach (group) and its affiliates provide access to the The Corporate Coach (group) website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using The Corporate Coach (group) website. By using The Corporate Coach (group) website, you signify your agreement to be bound by these conditions. ("Terms"). If these Conditions of Use and Sale are inconsistent with such Terms, the Terms will control.

Conditions Relating to Your Use of The Corporate Coach (group)

Conditions Relating to the Sale of Products to You

Conditions Relating to Both Your Use of The Corporate Coach (group) and Sales to You

Notice and Procedure for Making Claims of Infringement

Notice and Procedure for Notifying The Corporate Coach (group) of Defamatory Content

Conditions Relating to Your Use of The Corporate Coach (group)

1. Your Account

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

The Corporate Coach (group) reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy

Please review our Privacy Notice, which also governs your visit to The Corporate Coach (group), to understand our ` practices.

3. Access to The Corporate Coach (group)

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access

The Corporate Coach (group) grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Corporate Coach (group). This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Corporate Coach (group) and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising The Corporate Coach (group)'s or its affiliates' names or trademarks without the express written consent of The Corporate Coach (group). Any unauthorised use terminates the permission or license granted by The Corporate Coach (group).

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of The Corporate Coach (group) as long as the link does not portray The Corporate Coach (group), its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Corporate Coach (group) logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not The Corporate Coach (group), are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
  • to cause annoyance, inconvenience or needless anxiety

6. Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. The Corporate Coach (group) reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you

  • (a) grant The Corporate Coach (group) and its affiliates a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
  • (b) The Corporate Coach (group) and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to The Corporate Coach (group), including the execution of deeds and documents, at the request of The Corporate Coach (group).

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to The Corporate Coach (group): (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable The Corporate Coach (group) policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify The Corporate Coach (group) and its affiliates for all claims brought by a third party against The Corporate Coach (group) or its affiliates arising out of or in connection with a breach of any of these warranties.

Copyright, authors' rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Corporate Coach (group). All software used on this website is the property of The Corporate Coach (group), our affiliates or our software suppliers and is protected by Luxembourg and international copyright and author' rights laws.

Intellectual Property Claims

The Corporate Coach (group respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice and Procedure for Making Claims of Infringement.

7. Conditions Relating to the Sale of Products to You

8. Our contract

When you place an order to purchase a product from The Corporate Coach (group), we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

9. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

All prices are inclusive of VAT unless stated otherwise.

10. Customs

When ordering goods from The Corporate Coach (group) for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from The Corporate Coach (group), you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information see Customs Information.

11. Electronic communications

When you visit The Corporate Coach (group) or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

13. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

14. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.