Established, since 1997, leading UK based training provider.

Customer Reviews

It was the best of this type of course I’ve attended. I found all elements beneficial, particularly conflict management and the success concept. It was a perfect balance of teaching vs interaction, with a nice touch of humour. I didn’t nod off once, Chris engaged me 100% for the full two days. I’m looking forward to applying what I’ve learnt and would highly recommend this course.

Angela Appleby
Royal College of Psychiatrists
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 474 reviews.

  • A good spread of practical and relevant subjects. Good use of practical application. It was all beneficial. The presentation was very engaging, entertaining and thought provoking. Great use of real wold examples and stories to back up theory. Also willing to coach a little on personal issues relevant to the course.

  • The course content was good, informative, practical, with useful examples to add evidence to theory. The trainer’s presentation was clear and concise. I understood everything being presented. No questions needed to be asked which is rare!

  • Training course content was very useful in putting logical structures around common problems and ways of thinking. Good balance of verbal and visual material. Good delegate interaction without pressure. Trainer's presentation was very engaging with infectious energy and just the right amount of humour.

  • The course content suited me as it pointed out the ways I could make my own attitude more positive, which would allow me to pass on that positivity to my colleagues. This should ensure a happier more productive working environment. I felt the trainer was excellently prepared. It wasn't a 'classroom' situation and humour was incorporated leading to a stress-free, enjoyable course.

  • Excellent content on managing conflict. Most important part for me was 'wrong box/right box' method. Taking emotion out of conflict. Good clear presentation, very useful role playing. Helped us relate course content to ourselves individually.

  • Training course content was excellent, very pertinent and relevant. I have had difficulties at work recently and I could relate the content to those issues and rather than avoid, I now have techniques to resolve conflict. The trainer was clear, concise and professional. The concise material was relevant and summarised well.

  • Very constructive and thorough. Broke down many aspects of human and office culture. This training course makes you think and approach situations differently. The presentation was very clear and helpful. Great use of personal examples and experiences to help relate to topics in the course. Breaks down each topic very well and a good listener as sell as giving back advice.

  • I thought the course was very informative and Chris the instructor was superb! He kept the class engaged and on point the entire course. What I found most beneficial was the systematic approach that were modelled for each topic defined. Also the “mock” scenarios were very helpful in thinking in a “real life” situation, whilst also being able to apply what we were shown and also be able to see it actually work. Leading will bring clear, reasonable and having a positive attitude.

  • The course content was very clear, explained well and addressed the areas that I hoped it would. Gave time management a structure which will enable me to move into the 'box'. The trainer's presentation was clear, well controlled. Helpful to get us all to be involved and explain ideas to each other.

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Our Clients

A selection of our clients:

  • ABC Selfstore
  • Anglo American Plc
  • Arriva
  • Avaya International Sales Ltd
  • B2B International
  • Barbican Holdings UK Ltd
  • Bayer Consumer Care AG
  • Birmingham Hippodrome
  • Bournville Village Trust
  • British Red Cross 
  • BWHCT NHS
  • City University London
  • Clinigen Group
  • CMA Contiki
  • Control Techniques Dynamics Ltd
  • Data Pacific Limited
  • DeltaRail Group Ltd
  • Ebiquity
  • Ellbee Ltd
  • esos Ltd (Pertemps Ltd)
  • Essex Flameproofing Ltd T/A Euroflam
  • Eurofins Lancaster Laboratories
  • European Insurance & Occupational Pensions Authority (EIOPA)
  • F&B Partnership
  • GE Aviation Systems Ltd
  • Gemini Repairs Ltd
  • Genesis Housing Association
  • Haymarket Media
  • Health Education West Midlands
  • High Voltage Partial Discharge Ltd
  • Higham Park Construction
  • Hotel Chocolat
  • Hulley & Kirkwood Consulting Engineers
  • IMG Media Ltd
  • Incommunities
  • Insurance Octopus
  • Invest Southwest
  • IR Media Group
  • iTech Media
  • Jobladder Ltd.
  • Joint Nature Conservation Committee
  • Kaplan
  • Kelvin Hughes
  • Kier Construction
  • Knowledge Train
  • Lawnswood Childcare Ltd
  • Legionella Control International
  • LEGO Systems
  • Leisure PR and Communications Ltd
  • Loft Rooms
  • Mane
  • Marjan TV Networks Ltd
  • Mary M. Cooney
  • Maxim World
  • Michael Simkins LLP
  • National Federation of Retail Newsagents
  • National Sports Commission
  • Nayyara
  • New Dawn Innovations
  • NIHR - University of Leeds
  • Nottinghamshire Healthcare NHS Trust
  • Ocean Blue Software Ltd
  • OCLC UK Ltd
  • Online Cleaning UK Ltd
  • Panztel (UK) Ltd
  • Patrick McCormick
  • Pearl Healthcare Group
  • PH Pallet Services
  • Planit Software Ltd (Vero)
  • Portfolio
  • Pratt &Whitney Canada
  • Premier Foods
  • QS Intelligence
  • Recycling Technologies Ltd
  • Redditch Fire and Rescue Service
  • Religious Society of Friends (Quakers)
  • RSK
  • Shepway District Council
  • Siemens PLC Congleton
  • Spring Group plc
  • St Dunstan's College
  • Sugru
  • Syner-Med PP Ltd
  • Tavistock Centre for Couple Relationships
  • The Lake District Estates
  • The Open University
  • The Port Arms
  • Titan Airways Ltd
  • United Utilities Water
  • University of Leeds
  • Vaillant Group (UK) Ltd
  • Vanquis Bank
  • Ventia Ltd
  • Vigilant Security Services
  • Virtustream Limited
  • White & Case
  • Wilkin Chapman
  • Windsor Leadership Trust
  • Wirral Council
  • Young Foundations Limited

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