​Leadership and Management Development

Important: GDPR Email Preferences

As you may already know, the EU General Data Protection Regulation (GDPR) will be coming into effect on 25th May 2018. We take your privacy seriously and we are working hard to ensure we comply with the new data protection laws. You can find out more about how we're doing this in our privacy policy on our website.

We want to make sure you continue to receive the latest newsletters, blogs, special offers and more.

As someone who has opted-in to receive our emails in the past, we’d like to give you this opportunity to confirm what you wish to receive:

Just so you know, if you don’t let us know what kinds of emails you want to receive from us, we’ll stop emailing you on the 24th May 2018 - you'll be missing out!

You are of course free to change your mind at any time – just follow the link at the bottom of any of our emails.

Communication skills for leaders and managers

Your leadership and management development programme needs to be centered on the six essential leadership management skills, namely the ability:

1. To set and achieve your goals.
2. To communicate clearly.
3. To manage time and prioritise, and delegate work.
4. To manage conflict and handle difficult people.
5. To create and sustain a positive mental attitude, especially during tough times.
6. To inspire others and create a positive, productive atmosphere.

If you want to know more, about communication skills and their role in leadership and management then please read on................

Communication skills for leaders and managers

There is a strong correlation between good leadership and management ability and good communication skills. This suggests that, in order to be a better leader manager, you need to improve your abilities to more effectively communicate.

Better Leadership and management development requires the ability to effectively communicate. You need to be able to communicate your message to all those who need to know it. If you want to know more about accurate communication and its role in leadership and management then please, read on.

The language of a leader

In a business context, communication is defined as "the transfer of information and emotion from one mind to another".

As a leader manager, you need to be able to do both, meaning; you need to be able to communicate information in a manner that is clear, specific, accurate, and unlikely to be misunderstood.

And in addition, as a leader manager, you need to be able to communicate emotion; emotions such as motivation, enthusiasm, confidence, desire and cooperation.

So we have two major subset skills:

• The language of facts, reason, and logic.
• The language of emotion, feelings and sentiment.

We call these two language patterns:

• The language of science, and
• The language of politics.

Communication Skills Training

Communication Skills Training

Do you ever think to yourself, "I know what I mean, but I can't explain it"? You need to be able communicate facts, feelings, information and ideas, in a clear, professional and confident manner. If you want to learn more about our communication skills training, please click here.

The language of a leader should subsume both sets. If you are a leader you need to be able to speak both languages. And you should be able to flip from one to the other, at will. And you should have a keen sense for when each type of language is required.

If you are talking like a cold, objective scientist, when the situation requires that you are more sensitive to their feelings, then you will miss your conversational mark.

If you are talking like a politician when the other person wants definite answers and specific figures then you will miss your conversational mark.

You must talk logically when you need to. And you must be able to talk emotionally when you need to.

The ancient Greek philosophers called these two complimentary language styles, logic and rhetoric.

What is the language of logic?

Logic is factual, numerical, with defined concepts, detailed, specific, and objective.

What is the language of rhetoric?

The language of rhetoric is the opposite model. Rhetoric is open ended, passionate, emotionalised, subjective, emotive and exciting.

What is the language of a leader?

A leader has both sets.

How can you learn both sets?

Take them one at a time and practice until you are an expert. When you can do each one separately it is a relatively simple matter to be able to switch from one to the other.

The ability to communicate with accuracy clarity and logic together with the ability to inspire the passion, the motivation and the self confidence in others is the second skill of the leader manager.

Now you have a goal and a way of communicating the goal to others.

Now you have clear communication, you have your second leadership management fundamental.

Please follow the link for details about our leadership and management development training.

About the Author: Chris Farmer

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Leadership and Management

• Leadership qualities
  Leadership Qualities All organisations need leaders. Leaders are able to inspire others to cooperate together, to give their best performance, in order to achieve a valuable goal or objective. Obviously, successful leaders are people who other people will willingly follow. A leader with no followers is a sad sight to behold...
  Read Article >
• How to Manage Remote Teams
  During the Covid crisis, many employees have been working from home. Remote working brings many benefits for both employers and employees. With remote working set to continue to some extent, managers must adapt to leading a remote workforce.
  Read Article >
• Who Are The Best Leaders In Business? (What Makes A Great Leader?) [Infographic]
  What Makes A Great Leader? Have you ever wanted to know why the best leaders in business are where they are? It's not a mistake, it's not luck. It's because they have the skills and traits to become great leaders. In this Infographic we have showcased who the best leaders are...
  Read Article >
• How to Motivate People
  Motivation is important because, in order to progress towards your goals, you need to take action.
  Read Article >
• Very good Leadership and Management training
  Very good Leadership and Management training On our leadership and management training programmes we make important distinctions between similar but different concepts It is important to distinguish between similar but different concepts for the same reason that it is important to distinguish between a pussy cat and a tiger. If you...
  Read Article >

Looking for Leadership and Management Training?

Our management and leadership training classes are popular. If you're interested, you may find this Leadership and Management Training Course beneficial:

Open Training Course Pricing and Availability

Next Open Course Starts in 7 days, Online - Teams, places available Book Now >