Established, since 1997, leading UK based training provider.

​Leadership and Management Development Part 2 of 6

​Leadership and management development Part 2 of 6

Communication skills for leaders and managers

This six part essay covers the six major themes of leadership and management development. The six themes are as follows:
Your leadership and management development programme needs to be centered on the six essential leadership management skills, namely the ability:

  1. To set and achieve your goals.
  2. To communicate clearly.
  3. To manage time and prioritise, and delegate work.
  4. To manage conflict and handle difficult people.
  5. To create and sustain a positive mental attitude, especially during tough times.
  6. To inspire others and create a positive, productive atmosphere.

If you want to know more, about communication skills and their role in leadership and management then please read on................

Communication skills for leaders and managers

There is a strong correlation between good leadership and management ability and good communication skills. This suggests that, in order to be a better leader manager, you need to improve your abilities to more effectively communicate.

Better Leadership and management development requires the ability to effectively communicate. You need to be able to communicate your message to all those who need to know it. If you want to know more about accurate communication and its role in leadership and management then please, read on.

The language of a leader

In a business context, communication is defined as "the transfer of information and emotion from one mind to another".

As a leader manager, you need to be able to do both, meaning; you need to be able to communicate information in a manner that is clear, specific, accurate, and unlikely to be misunderstood.

And in addition, as a leader manager, you need to be able to communicate emotion; emotions such as motivation, enthusiasm, confidence, desire and cooperation.

So we have two major subset skills:

  • The language of facts, reason, and logic.
  • The language of emotion, feelings and sentiment.

We call these two language patterns:

  • The language of science, and
  • The language of politics.

Communication Skills Training Communication Skills Training Course Logo

Communication Skills Training

Do you ever think to yourself, "I know what I mean, but I can't explain it"? You need to be able communicate facts, feelings, information and ideas, in a clear, professional and confident manner. If you want to learn more about our communication skills training, please click here.

The language of a leader should subsume both sets. If you are a leader you need to be able to speak both languages. And you should be able to flip from one to the other, at will. And you should have a keen sense for when each type of language is required.

If you are talking like a cold, objective scientist, when the situation requires that you are more sensitive to their feelings, then you will miss your conversational mark.

If you are talking like a politician when the other person wants definite answers and specific figures then you will miss your conversational mark.

You must talk logically when you need to. And you must be able to talk emotionally when you need to.

The ancient Greek philosophers called these two complimentary language styles, logic and rhetoric.

What is the language of logic?

Logic is factual, numerical, with defined concepts, detailed, specific, and objective.

What is the language of rhetoric?

The language of rhetoric is the opposite model. Rhetoric is open ended, passionate, emotionalised, subjective, emotive and exciting.

What is the language of a leader?

A leader has both sets.

How can you learn both sets?

Take them one at a time and practice until you are an expert. When you can do each one separately it is a relatively simple matter to be able to switch from one to the other.

The ability to communicate with accuracy clarity and logic together with the ability to inspire the passion, the motivation and the self confidence in others is the second skill of the leader manager.

Now you have a goal and a way of communicating the goal to others.

Now you have clear communication, you have your second leadership management fundamental.

What is the third leadership and management fundamental skill set?
Answer: the ability to plan ahead.

This is the subject of the third blog in this series.

If you want to know more please click any of the links below.

Part 1: To set and achieve your goals.
Part 2: To communicate clearly.
Part 3: To manage time and prioritise, and delegate work.
Part 4: To manage conflict and handle difficult people.
Part 5: To create and sustain a positive mental attitude, especially during tough times.
Part 6: To inspire others and create a positive, productive atmosphere.

Please follow the link for details about our leadership and management development training.

FREE eBook - The Effective Leader Manager Free ebook download

Download 'The Effective Leader Manager' FREE eBook

This short eBook will teach you some of the secrets of leadership, including communication, handling difficult people, planning and motivation. Receive your free ebook straight to your inbox, with our compliments - click here to download.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Leadership and Management

  • Seven ways to become a better leader
    Improve your leadership qualities and put your career on the path to success. Leadership is not just telling people what to do, it is having a vision for the future, making plans and inspiring the team.
    Read Article >
  • ​Brexit Independence Day
    In the new era of British independence, leaders and managers in the new independent UK need to develop these three traits: Clarity, reason and positive emotion.
    Read Article >
  • Mummy, Mummy. Look at me!
    Kids will do anything to gain approval. Unfortunately, so will some grown-ups. Managers in the business world, need to learn that doing the most popular thing is NOT always the same as doing the RIGHT thing.
    Read Article >
  • Four leadership qualities
    Four main leadership qualities What is it that makes a good leader and how can I improve my leadership skills? Answer: There are fundamentally four leadership skills. They are as follows: A clear vision or goal. An ability to communicate and "Sell" the idea of the goal, to others. An ability...
    Read Article >
  • Leadership Management Training - Failure is Not an Option
    It may be hard to succeed, but it is much harder to fail. You should tell yourself, that no matter what your goal is, you will succeed. And that for you, failure is not an option.
    Read Article >