Established, since 1997, leading UK based training provider.

Customer Reviews

Really useful and practical, drawing on plenty of real world examples. Provided plenty of guidance for dealing with a range of situations. Useful to hear of examples from other industrial sectors. Will prove very useful for organising my time and priorities. Trainer was very clear and had a good pace. Never felt rushed or too slow. One of the best courses I’ve been on.

David Killick
Eurofins Professional Scientific Services
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 475 reviews.

  • I found the course content incredibly interesting and very informative. Everything seemed very common sense based, but not something you immediately think about until it's in front of you. I found most benefit from the psychology of language in terms of conflict and conversation. Chris was a fantastic presenter. Incredibly engaging and made sure everything was clearly understood. It was very easy to follow with Chris' explanations

  • The course content is practical and adaptable to everyday living – not just work! I am sure that the skills I have learnt will come into immediate use and I urge other new managers to take this course. The trainer’s presentation was fantastic and he delivered the presentation exceptionally. He was helpful, energetic, inspiring and fun.

  • I feel really positive. The course was extremely comprehensive and very interactive. It's a rare course where I would be happy to keep going at the end of the day. Lots of good, practical tools to use. Will look forward to applying it. Manual is good, well-structured and clear to follow. The trainer was highly engaging, motivating, knowledgeable and encouraging. Kept to time well, open to questions and challenge. Really enjoyed the two days.

  • I have really enjoyed this course and been inspired to improve my thought process in my daily work routine. There were several key points which will help me in the future. The trainer was very clear and well spoken, easy to listen to and made the course and task interesting.

  • The course content was excellent with insightful content. Lots of good tools and formulas. Very interactive and thought provoking. The trainer's presentation was excellent; engaging and challenging with good explanation of theory and how to use the tools provided.

  • The course content was incredibly practical and extremely beneficial in terms of lots of take-away tools. The trainer was very knowledgeable, encouraging and good humoured. Excellent practical/ real-life examples of how content can be applied. Managed time really well.

  • The two days were simply brilliant; content and delivery were spot on. Well worth the time, and which will help me, my company and my team. This will also help in my personal life. Trainer's presentation was truely professional.

  • Course content was good. There are several elements I will take away and add to my personal action plan. I particularly like the idea of the task matrix to prioritise on a 'look ahead' weekly basis. The trainer was very professional and helpful and able to engage all attendees who come from varying backgrounds.

  • I found the Wrong Box / Right Box tool and the delegation part of the course really interesting. It’s given me a great base for my new managers role. Chris (the trainer) is amazing. He is really enthusiastic and engaging and I have enjoyed his training. Thanks Chris !!

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Our Clients

A selection of our clients:

  • Advent IM Limited
  • Airline Rotables Limited
  • ALMIS International Ltd
  • Alpha Development Partnership Ltd
  • Alpro UK Ltd
  • Arriva
  • Assicurazioni Generali SPA Effective Leader Manager
  • Badger Medical
  • Barnardo's
  • Bellway Homes North London
  • Benchmark Scaffolding Ltd
  • BEST
  • Blinkbox Books Ltd
  • Bookmark Reading Charity
  • BP Oil
  • Brother International Europe Ltd
  • Buddi Ltd
  • Cadogan Tate Worldwide
  • CalMac Ferries Limited
  • Catalyst Housing
  • CDC Global PLC
  • Cranfield University
  • Cue Media Limited
  • Data Kraken
  • Delux London
  • Dezeen
  • Doctorcall Ltd
  • Doctors.net.uk
  • Domino’s Pizza
  • EF Education First Ltd
  • Elevate Credit
  • Emperor Design Consultants Ltd
  • ESI UK Ltd
  • Exxon Mobil
  • FARO Technologies UK Ltd
  • FREP (Ellesmere Port) Limited
  • General Pharmacutical Council
  • Glasson Grain Limited
  • Gloucestershire County Council
  • Gloucestershire Enterprise
  • Golden Bear Products Ltd
  • Greater Manchester Police Authority
  • Hamburg Sud
  • Hampstead School
  • Head of Commercial Property Department (Midlands)
  • Healthcare and Services Technology Ltd
  • High Post Golf Club
  • Hollingsworth and Vose
  • IMImobile
  • Impact Housing
  • Infrared UK Tiger Nominee Limited
  • InSkin Media
  • International Criminal Court
  • Interserve Project Services Ltd
  • IR Media Group
  • Isagenix (United Kingdom) Limited
  • IXYS UK Westcode Ltd
  • J D Garage Equipment
  • JMS Consulting Engineers Ltd
  • Kate of Kensington
  • Keko London Ltd
  • Key Elements Consulting Ltd
  • Lawnswood Childcare Ltd
  • Mackevision
  • Mark Blake Hair
  • Mark Skinner Consulting Ltd
  • Metric Group
  • MH (No1) Ltd Partnership
  • Michael Simkins LLP
  • Ministry For Transport, Infrastructure and Capital Projects
  • National Debtline
  • National Institute for Health Research
  • National Sports Commission
  • Newells School Trust Ltd
  • Nomura International plc
  • Oxford Instruments
  • Pay Point
  • Pinnegar Hayward Ltd
  • Planit Software Ltd (Vero)
  • Poplar HARCA
  • Quattro Design Architects Ltd
  • Regional Disability Network
  • Ricardo Azinheira
  • Shaws (Huddersfield) Ltd
  • Solace Women’s Aid
  • Spring Group plc
  • Standard Chartered Bank
  • Stasis
  • Suttons Group
  • TestLink Services Ltd
  • Thales Training & Consultancy
  • Titan Airways Ltd
  • Trendsetter Home Furnishings
  • Two Rivers Housing
  • UKinsuranceNET
  • University of Southampton
  • Vygon
  • Weight Partners Capital LLP
  • Westbury Academy
  • Zimmer GmbH

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