Established, since 1997, leading UK based training provider.

Customer Reviews

The course content was great and contextual. Some of it I have covered before, but most elements were new, such as the method of conflict resolution. The trainer gave lots of examples and was a good trainer, he kept me engaged all day.

Emma
Legal and General
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 474 reviews.

  • This training course was rich in information and well put together. Good course manual – very useful. The trainer’s presentation was skilful (good alternation of presentation with activities). I recommend it to all those who wish to improve their chances of professional and personal success .

  • The course content was relevant to my requirements. Had my attention from the first. There were a lot of topics covered in some great detail. Trainer's presentation was engaged and kept my full attention for the duration. Had a free flowing very clear method of delivering. I would call it flawless.

  • The training course could not have been better for me! Content was extremely relevant and context was spot on! Diagrams, processes and exercises were clear and accessible and I enjoyed every part. The trainer’s presentation was excellent for my learning style: fast paced, visual and course material were very good. Chris was very professional.

  • An excellent course - interesting, different, with great handouts. Very well presented with some great real-life fun examples people could relate to, that brought the course to life. Relaxed and very positive delivery.

  • I found this conflict course really useful, particularly highlighting the importance of using objective language when in conflict situations and the model 'six steps' for managing complaints as this is something that presents as a manager. I also found the 'wrong box, right box' method useful, removing the emotion. The presentation was really well prepared, the manual is particularly useful as I can use this to refer back too.

  • The course content was very good, useful and relates directly to the working environment. Real life scenarios. Would recommend to other people. The trainer's presentation was very good, and he gave good examples and provided solutions to situations. He was clear and clarified anything that wasn't understood.

  • The course content very much focused on the issues that I face at work day-to-day. The trainer's presentation was excellent and very professional. He knows what he talks about, not boring at all.

  • This course has allowed me to gain focus in what I hope to achieve in my current job and in the future. I have also learnt that if I change my thoughts, I am able to achieve my goals. The trainer's presentation was clear and well thought out.

  • A lot of concrete tools to use every day. Very useful and handy. Examples are clear. Participation is well balanced. Chris is dynamic and charismatic which I liked a lot. The workbook is a great support and additional handwriting is a plus to remain focused and active.

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Our Clients

A selection of our clients:

  • 24-7 Electrical Ltd
  • ABSL Space Products
  • Accessplanit Ltd
  • Adi Mechanical Limited - Mondelez UK Limited
  • Advanced Payment Solutions
  • Aisin Europe Manufacturing UK Ltd
  • Almeda Facilities
  • Assureweb Limited
  • AVL Powertrain UK Ltd
  • Base Materials Limited
  • Bizerba UK Limited
  • Blackheath High School
  • Blackwell Publishers
  • British International Helicopter Services Limited
  • BTCV
  • Cable Management Products
  • CalMac Ferries Limited
  • Cambrex
  • Cambridge Associates
  • Canopius
  • Castle Leisure Ltd
  • Chemviron
  • Cherwell District Council
  • Cheshire Fire & Rescue Service
  • CIMB Bank Berhad
  • Clinisupplies Limited
  • CMA Contiki
  • CMR Surgical
  • Coherent
  • Crystal Palace Physio Group
  • Data Pacific Limited
  • Defence Science and Technology Laboratory
  • Diamond Light Source Ltd
  • Domestic and General
  • Domino’s Pizza
  • DX Group
  • Ensus
  • Ernst & Young LLP
  • Family Investments
  • Fircroft
  • Fit- N- Fueled
  • Gartner UK Ltd
  • Global Technology Ltd
  • GS Foam Concrete Ltd
  • Gumtree
  • Higham Park Construction
  • Hills Numberplates Limited
  • HM Army
  • Hult International Business School
  • Hyperion Insurance Group
  • IBG Immucor Ltd
  • Incommunities
  • InSkin Media
  • Integrata AG
  • International Criminal Court
  • International Food Network
  • J Randall Roofing Contracts Ltd
  • Japonica Consulting Ltd
  • JPD Financial Consultants
  • Kingston Hospital NHS Foundation Trust
  • Lash Heaven
  • Launchpad Reading
  • Lawnswood Childcare Ltd
  • Leicester Animal Aid Assoc
  • Little Barn Owls Nursery & Farm School
  • LRS
  • Maersk Line
  • Maxi Haulage Ltd
  • Mercator Media Ltd
  • National Debtline
  • National Institute for Health and Care Excellence
  • Natural History
  • NHS
  • NICE
  • Oxford Said Business School Ltd
  • Pacific West Foods
  • Portfolio
  • Quantities Consult
  • Ricardo Azinheira
  • Ripley's
  • Royal Mail International
  • Rudolph and Hellmann Automotive Ltd
  • Saloni
  • Simarc Property Management
  • South Hampstead High School
  • Southend-on-Sea Borough Council
  • Stasis
  • Surendra Panchal
  • The Gate Films
  • The Mermaid
  • The Port Arms
  • The Royal College of Speech and Language Therapists
  • Thomas Cook Ltd
  • ThromboGenics
  • UK Athletics
  • Unicon Limited
  • United Arab Shipping Company UK
  • United Print SE
  • Viessmann Limited
  • Walsgrave University Hospital

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