Established, since 1997, leading UK based training provider.

Customer Reviews

The course was really insightful with a lot of tools that I can take back and use on a day to day basis. The trainer's presentation was very good. Particularly liked how there were a lot of diagrams and specific 'punchy' notes summarising as we went along.

Natalie Coates
International Greetings (UK) Ltd
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 485 reviews.

  • I now understand that lack of appreciation is often the cause of conflict and that an efficient leader should seek to change the future behaviour. The trainers were very practical, clear and able to communicate very efficiently. They were unambiguous and made the sessions very interesting.

  • The course content was great and contextual. Some of it I have covered before, but most elements were new, such as the method of conflict resolution. The trainer gave lots of examples and was a good trainer, he kept me engaged all day.

  • The course contained concise, relevant content. Lots of tangible 'real' life scenarios, a good balance of teacher to pupil talk vs pupil activity to retain interest. The trainer's presentation was entertaining, informative, well prepared, no question dodged!

  • The training course content was very good. The manual was very helpful and will ensure that I will remember the important points and use them. The trainer was clear and concise. He gave plenty of explanation and has answered all questions.

  • The course was clearly set out with content that made you think and opened your eyes. The trainer's presentation was very enjoyable, clear communication and took time to explain aspects that people didn't understand. Moved at a good pace.

  • I found the two-day course really valuable and has helped me to have a clearer focus. The techniques and tips will make a positive difference. In particular the success formula and wrong box/ right box. Chris, the trainer, was outstanding, very engaging, clear, rational and positive.

  • The most beneficial parts of this course were, different methods of decision making, prioritisation. Also references to studies, personal situations to help understand terms/methods. The presentation was really informative and knowledgeable. Good use of diagrams to explain methods/processes. Adaptable to other course members work situations and how to deal with their problems.

  • Very interesting and inspiring. I found understanding how to identify cynic and critic and how to transform conversations and how to keep self positive, most beneficial. The course was very beneficial and will stick in my mind. The trainer was very confident and the day had the right amount of facts, mixed with humour.

  • Fantastic course content. I loved the booklet/ manual; I wish other courses had such comprehensive notes to take away. Brilliant methodologies, tools and frameworks to take away and apply to my work, and home life. Really motivating and inspiring content. The trainer’s presentation: Chris and Gez are both great presenters. In particular Chris had great in-depth knowledge of the content, and had good answers to questions. Also had a really inspirational way of presenting. And was happy for challenging questions.

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Our Clients

A selection of our clients:

  • ACC Silicones Ltd
  • ADS Group Ltd
  • Aeroflex
  • Al Jazeera
  • Alpro UK Ltd
  • Anglo American Plc
  • Audience Systems Ltd
  • BASF Plc
  • Birmingham City University
  • Birmingham Hippodrome
  • Blackwell Publishers
  • Bolton at Home
  • BP (Castrol)
  • Breathing Buildings
  • British Council
  • British International Helicopter Services Limited
  • Budd Shirtmakers
  • Care Quality Commission
  • CEG
  • Coachmatch Limited
  • Coryton Energy Company
  • Crystal Palace Physio Group
  • CV-Library Ltd
  • Daimler Buses
  • DATUS
  • Dawson Group
  • Delphic HSE
  • Earlex Ltd (for Ewbank Products)
  • East Sussex Fire & Rescue Service
  • Engaging Communities Staffordshire
  • Ernest Jackson
  • etc. venues
  • Federation of Colleges, Gloucestershire
  • Field Studies Council
  • Forestry Commission
  • Global Technology Ltd
  • Greystar Europe Holdings Ltd
  • Hydrock Contracting
  • Imperial College Healthcare NHS Trust
  • Integrity 360
  • International Criminal Court
  • iTech Media
  • J D Garage Equipment
  • Kent Drainage Ltd
  • Kier Construction
  • Legal Ombudsman
  • LEGO Systems
  • LJ Capital
  • Lloyds Banking Group
  • Machar Ltd
  • Majestic Cleaning Ltd
  • Mane
  • Newsquest Specialist Media Ltd
  • NHS Great Ormond Street
  • Norbord Europe Ltd
  • Nordea Bank Estonia
  • NSPCC
  • Office of the Head of the Civil Service of the Federation
  • OIL Consulting
  • OPCW Organisation for the Prohibition of Chemical Weapons
  • Pratt &Whitney Canada
  • Primecare
  • QAA
  • Refesh Your Beauty® - Leonel Calderon, MD
  • Renaissance Chancery Court Hotel
  • Resolvex
  • Royal Air Forces Association
  • Sandvik
  • Satair UK Ltd
  • SFL Regulatory Affairs & Scientific Communication Ltd
  • Shields Environmental PLC
  • Siemens PLC Congleton
  • Simarc Property Management
  • SITA Trust
  • Solace Women’s Aid
  • St Helens Council
  • Sysmex West and Central Africa Ltd
  • Taif University
  • Talos Securities Limited
  • Temple Translations Ltd
  • Tetra Laval International SA
  • The British Institute of Cleaning Science
  • The In & Out (Naval and Military Club)
  • The Profs Ltd
  • The Regard Partnership
  • The Streetly Academy
  • The Valuation Tribunal Service
  • Trafford Council
  • Travelstyle Tours Ltd
  • UK Athletics
  • United Arab Shipping Company UK
  • University of Leeds, National Institute of Health Research
  • University of Leicester
  • Vigilant Security Services
  • Whistl
  • Wilsonart
  • Wimbledon High School GDST
  • Winners
  • Woodall Design
  • Young & Co

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