Established, since 1997, leading UK based training provider.

Customer Reviews

I now understand that lack of appreciation is often the cause of conflict and that an efficient leader should seek to change the future behaviour. The trainers were very practical, clear and able to communicate very efficiently. They were unambiguous and made the sessions very interesting.

Chinyere Umeh
Niger Delta Development Commission
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 484 reviews.

  • The course content was broad and complete. I will review several times to make it go in. I really enjoyed it. Excellent life skills also. The trainer was engaging and interesting.

  • The course content was fascinating and very relevant to me. Encouraged me to review my positives and negatives but importantly provided clear instruction on tools and models to enhance my personal and professional development: Brilliant. The trainers presentation was first class, well delivered, informed, relevant and with the right energy and use of language.

  • The course was wide-ranging and very interesting, with many concepts with practical applications both in business and outside work. The trainer was very knowledgeable and enthusiastic and able to give different types of examples which made the concepts presented easier to digest.

  • The course content was great, just what I needed to sit up and take notice. I feel sure that I can take a lot of what we discussed and use it to make me more effective and more fulfilled. The trainer's presentation was focused and direct. It was quite fast, but there was a lot of ground to cover.

  • Course content did what it says on the tin. Inspiring and informative. The trainer's presentation was excellent. Not too in your face, clear, concise and easy to follow.

  • I found this conflict course really useful, particularly highlighting the importance of using objective language when in conflict situations and the model 'six steps' for managing complaints as this is something that presents as a manager. I also found the 'wrong box, right box' method useful, removing the emotion. The presentation was really well prepared, the manual is particularly useful as I can use this to refer back too.

  • Training course content was clear, concise and surprisingly unrushed, as two days condensed into one. Useful area on separation of objective and subjective. Also interesting conflict management, wrong box, right box. Good reminder of smart technique. Trainer's presentation kept delegates engaged, off the phone/ laptop, which is rare. Interesting delivery of what could be a heavy area.

  • I found the course very useful in terms of being a personal yardstick to measure my personal and professional development with. Lots of very new theories and formulae to assist with problem solving which will be useful too. The course was delivered by a very experienced trainer who had a wonderfully calm, yet humorous manner.

  • This course has allowed me to gain focus in what I hope to achieve in my current job and in the future. I have also learnt that if I change my thoughts, I am able to achieve my goals. The trainer's presentation was clear and well thought out.

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Our Clients

A selection of our clients:

  • A & P Tees Ltd
  • ABG Group
  • Accounts Payable - Lancashire County Council
  • Almeda Facilities
  • Anglia Forwarding Ltd
  • ArtiCAD Ltd
  • Ballyclare Limited
  • Birmingham Hippodrome
  • Buying team
  • Cambridge Weight Plan
  • Candlelight Property Limited
  • Care Quality Commission
  • Carolyn Bird
  • Colaz
  • Colchester Global Investors
  • Daimler Buses
  • Delph Property Group
  • DX Group
  • ECCO Safety Group
  • Elisa Cairoli
  • Enfield CCG
  • esos Ltd (Pertemps Ltd)
  • Eurofins Professional Scientific Services
  • European Insurance & Occupational Pensions Authority (EIOPA)
  • Firebrand Training Ltd
  • GE Aviation Systems Ltd
  • Gloucestershire Land Registry
  • Group Home Safe
  • GS Foam Concrete Ltd
  • Hemlow
  • IMImobile
  • Incahoot Ltd
  • Industrial Washing Machines Ltd
  • Information Academy
  • Intersurgical
  • Isagenix (United Kingdom) Limited
  • JJD Holding GmbH
  • Kanes Foods Ltd
  • Knowledge Train
  • KnowledgePool Group Limited
  • laura cohen
  • Luto Research
  • Machar Ltd
  • Mary M. Cooney
  • McDonald's Restaurants Limited
  • Ministry of Public Health / State of Qatar
  • Mosscare Housing Ltd
  • Munroe K Asset Management Ltd
  • Neptune
  • NEST Corporation
  • Nottinghamshire Healthcare NHS Trust
  • OIL Consulting
  • Planit Software Ltd (Vero)
  • Port of London Authority
  • Potter Rees Dolan Solicitors
  • Primecare
  • Qatar Foudation
  • Quadriga Worldwide Limited
  • RDB Concepts Ltd
  • Recycling Technologies Ltd
  • Red Hat
  • Redditch District Council
  • Royal Mail International
  • Safebreaks holidays LTD
  • Samvo Entertainment Ltd
  • Sandvik
  • Sandy Brown Associates
  • Schueco UK Limited
  • Shaws (Huddersfield) Ltd
  • Sir Charles Gairdner Hospital
  • South Hampstead High School
  • Specialist Solutions
  • Spirax Sarco Ltd
  • Spring Group plc
  • Stephen Joseph Theatre
  • Sugru
  • The Ecology Partnership
  • The Lake District Calvert Trust
  • The National Flood Forum
  • The Phoenix Partnership
  • Thomsons Online benefits
  • Three Oaks Homes / East Midlands Housing
  • Trafford Housing Trust
  • Turn2us
  • Two Rivers Housing
  • United Utilities Water
  • Upstone-Blencowe Accountants
  • Victim Support
  • Virbac Ltd
  • VT Critical Services
  • Weight Partners Capital LLP
  • Wessex Water
  • Winnard & Brown
  • Woodall Design
  • Worcester City Council
  • Yamaha Music Europe GmbH (UK)
  • Young Foundations Limited
  • Zimmer GmbH
  • Zuken Ltd (fao B Llewellyn-Evans)

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They may be subject of copyright or trademarks.
Please contact us if you have any queries.