Established, since 1997, leading UK based training provider.

Customer Reviews

This was an extremely welcome and focussed course, covering rational behaviour in the workplace. Extremely useful tools for managing conflict and improving communication. The trainer was engaging and authoritative. The presentation was well paced, well illustrated, with a good variety of group work, plus presentation.

Tim Hamilton
Open Doors
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 482 reviews.

  • The most beneficial parts of this course were, different methods of decision making, prioritisation. Also references to studies, personal situations to help understand terms/methods. The presentation was really informative and knowledgeable. Good use of diagrams to explain methods/processes. Adaptable to other course members work situations and how to deal with their problems.

  • Training course content was both informative and interesting and will help me immensely in my new managerial role. I especially found day two helpful and the training with regards to dealing with addressing conflict and emotions. Trainer's presentation was was excellent, clear and precise. It's good to have a good sense of humour as well as the knowledge to keep everyone's attention.

  • The course content was bright, interesting and overall very informative. A lot of creative and clever formulae that I can apply both at work and personal life. Chris has been a great trainer. Very optimistic and enthusiastic about the material which made the course very enjoyable.

  • The course content contained a number of key tools that I can use with my direct reports and in relation to my own performance. Able to use immediately. The course brought out a number of areas, previously learned, back to the surface. The trainer's presentation was clear, direct and great pace. Managed all delegates expectations well. Positive environment for learning.

  • The course was wide-ranging and very interesting, with many concepts with practical applications both in business and outside work. The trainer was very knowledgeable and enthusiastic and able to give different types of examples which made the concepts presented easier to digest.

  • The content was broad and covered a great deal of ground. However there was always time to ask questions and gain further clarity. I've enjoyed every minute! Enthusiastic and dynamic style. Extremely personable and very encouraging. Fabulous!

  • This was my first management course. I found the course to contain excellent content and showed me the importance of positive mental thinking and having good planning and communications skills.

  • I found the course to be informative and I very much enjoyed the day. The number of delegates allowed for a more personal approach which I found helpful. I have taken away some useful tools to handle difficult and confrontational situations, that can be applied not only in the workplace but in life generally. Having access to the post course portal for further support is also a bonus. I found the course tutor, Chris, to be engaging and would definitely consider attending your courses in the future.

  • The course provided clear and logical methodologies and best practices in order to focus efforts for the best results. Also provided reassurance on several areas that I already put into practice with supplementary notes. The trainer was clear and directed with a good pace. Good use of examples to explain different areas.

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Our Clients

A selection of our clients:

  • 3663 HR Services
  • Air New Zealand
  • Aldermore Bank
  • Alvarez and Marsal
  • Amey
  • Aptar UK Limited
  • Arden Fine Foods (UK) Ltd
  • Ascent Performance Group Limited
  • Assureweb Limited
  • Avocet Clearance Ltd
  • Axa Sun Life
  • Badger Medical
  • Bank VTB (Azerbaijan) OJSC
  • Basingstoke and Deane Borough Council
  • Bizspace
  • Buying team
  • Cairngorms National Park Authority
  • ClearAV Ltd
  • CMA Contiki
  • Cristie Data
  • Deborah Coltham Rare Books Ltd
  • Delux London
  • Deutsche Bank
  • Diamond Light Source Ltd
  • Easy Fundraising c/o The Support Group Ldt
  • Ecuity Consulting PPL
  • eduFOCUS limited
  • Ensus
  • Eurofins Lancaster Laboratories Professional Scientific Services
  • Fleetmatics
  • Forest of Dean Council
  • Gateway Housing Association
  • Glen Dimplex Home Appliances
  • Gloucestershire Airport
  • Greencore Group Plc
  • Guthrie Hills & Marchant
  • Harpur Centre Bedford Limited
  • Health Dialog
  • Hills Numberplates Limited
  • Howden Joinery Group
  • Isagenix (United Kingdom) Limited
  • J Randall Roofing Contracts Ltd
  • J. W. Hughes
  • Jury's Inn Group
  • K2M UK Ltd
  • Kier Moss
  • King's College London
  • Long Port Group
  • Mark Skinner Consulting Ltd
  • Marmox UK Ltd
  • Mattel UK Ltd
  • Medaille Trust
  • Medgate UK Ltd
  • Mikhail Stukalov
  • Mirus IT Solutions Ltd 
  • Miss Joanna C Green
  • Natural History
  • New Dawn Innovations
  • NIHR National Institute for Health Research
  • Nomura International plc
  • OCLC UK Ltd
  • Openmounth Ltd
  • Osco Homes Ltd
  • Paragon ID
  • Planit Software Limited
  • Premier Recruitment Derby Ltd
  • Pro-Servicing Ltd
  • Qatar Foudation
  • QS Intelligence
  • RDB Concepts Ltd
  • Regional Disability Network
  • Rittal Ltd
  • Rotork (Leeds) EXEECO
  • SAL Heavy Lift
  • Sensium Healthcare Ltd
  • Simah Rating Agency
  • St John’s Family Resource
  • Stockport Homes
  • Tenergy Property (UK) Co., Ltd
  • TestLink Services Ltd
  • The Gate Films
  • The Wheelhouse Veterinary Centre
  • Thrive Architects (South West) Limited
  • TR Organisation Ltd
  • TRG Plc
  • turn IT on
  • UCFB Manchester Ltd
  • University of Leeds, National Institute of Health Research
  • Urban UK Ltd
  • Vantage Insurance Services Limited
  • Veritas Ltd
  • Vintage Care Ltd
  • Virtue-One Global Investments Ltd
  • Vygon
  • Whistl
  • Wilkin Chapman
  • Wine & Spirit Education Trust
  • Wireless CCTV
  • Worcestershire County Council

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