Established, since 1997, leading UK based training provider.

Customer Reviews

Really beneficial quick and simple methods to keep conflict-based conversations on tack. Helpful when trying to keep things factual and not getting emotional. Easy to remember.

Isabella Crossan
East Sussex County Council
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 484 reviews.

  • The course content was very good. The content focussed on logical methods, measurable and less on what I would describe as 'arty farty'. The afternoon session was especially interesting. The trainer’s presentation was very good. I found it logical, easy to follow

  • The content of this course was exceptionally interesting and easy to understand. I learn a lot about myself and how to improve. I really feel inspired to develop my behaviours after today. Trainer's presentation was very engaging and interesting.

  • The course was interesting, broad and well thought out. Plenty of topics and examples for understanding. Very good course and thoroughly enjoyed. Trainer's presentation was excellent, enthusiastic, concise and well explained. Moved at a good pace and didn't get bogged down on one or two subjects.

  • This was a excellent course and very informative. Will use problem/cause/solution map and decision matrix, as well as taking home with me a more positive mental attitude towards any task. The trainer's presentation was excellent; really friendly and approachable. The course content was covered really well.

  • This course gave me the opportunity not to just look out for other members of staff, but also myself. The trainer's presentation was really enjoyable and would benefit all members of staff on how to cope with stress.

  • The course content was well presented. Lots of information and useful on both a work and personal level. Well balanced use of material and very useful materials to use – take forward in my future goals. The trainer’s presentation was very clear and informative. Knows his material very well. The booklet will help aid us in all that we learnt and provide a very useful reference when you find yourself DRIFTING!

  • This training has motivated me. Setting focused goals, most beneficial sessions: Wrong box /right box, reframing, Q2, time management / prioritising. Trainer presentation: Chris you are an excellent trainer, you held my attention throughout. I have never been on a course where my concentration hasn’t dipped out. Your explanations were great. Approachable, funny, CLEAR and friendly.

  • The course content was spot on. Covered everything I will need to help and support my own time management and those of my team. Trainer's presentation was excellent; great methodology, ways and tactics to help you remember, so you have a fighting chance of putting most elements into practice back at the office.

  • The course content was very informative and related to many of the problems associated with leading a team of people. This has helped me reflect on my practice and identify how I can develop further. The trainer's presentation was very lively and kept me focused on the topics being discussed. A whole day of training - on a Saturday - I didn't even get bored.

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Our Clients

A selection of our clients:

  • 3663 HR Services
  • Accessplanit Ltd
  • Addivant
  • AREA 17
  • Art Fund
  • ASK Europe PLC
  • Aura Long Life Lamps Ltd
  • B2B International
  • Barnsley Council
  • Base Materials Limited
  • Birmingham Hippodrome
  • BMS World Mission
  • British Friendly Society Ltd
  • British International Helicopter Services Limited
  • Budd Shirtmakers
  • Cambrook Foods
  • Casio Electronics
  • Clinigen Group
  • Coleford Job Centre
  • Communicate Well
  • Council of Disabled People
  • Datasym UK Ltd
  • Delux London
  • Dolby Vivisol
  • Duddon St Peter's School
  • Eastlands Homes Effective Leader Manager
  • EIOPA European Insurance & Occupational Pensions Authority
  • Enterprise
  • ESI UK Ltd
  • Esri UK
  • Esteiro Business Solutions
  • Field Studies Council
  • Five Rivers
  • Foundation Trust Network
  • FUJIFILM Imaging Colorants Ltd
  • GGP Systems
  • Gloucestershire Enterprise
  • Gumtree
  • Health Dialog
  • Health Education West Midlands
  • Hills Numberplates Limited
  • House of Flags Ltd
  • Howden Joinery Group
  • Hyva (UK) Limited
  • Institute of Chartered Foresters
  • JD Engineering (Northern) Ltd
  • JD Garage Equipment
  • Kanes Foods Ltd
  • Karcher UK Ltd
  • Keko London Ltd
  • Kent Drainage Ltd
  • LSST
  • Mackevision
  • Macmillan Cancer Support
  • Marjan TV Networks Ltd
  • Mattel UK Ltd
  • Micromass UK Ltd
  • Mizuno Corporation UK
  • Museum of Science & Industry
  • MVF Global
  • Narodowy Bank Polski
  • Nasser Bin Ahmed
  • Navtech Radar Ltd
  • Nestle UK Ltd
  • NHS
  • Nomura International plc
  • Nordea Bank Estonia
  • Ocean Blue Software Ltd
  • Octagon Professionals
  • Oxford Instruments
  • Oxford Said Business School Ltd
  • Premier Foods
  • Priory Meadow (Hastings) Ltd
  • Qatar Foudation
  • R H R Medical Centre
  • RDB Concepts Ltd
  • Red Bull UK LTD
  • RegaLead
  • Ribble Packaging Ltd
  • Richmond Business Improvement District (BID)
  • Royal Docks Management Authority
  • Royal Mail International
  • RPS Risk Management
  • Sentinel Housing Association
  • SFL Regulatory Affairs & Scientific Communication Ltd
  • Taurus Healthcare
  • Telephone Coaching
  • Texas A&M University at Qatar
  • The FED
  • The National Flood Forum
  • Thomas Cook Ltd
  • Trolley Maintenance Services Ltd
  • turn IT on
  • University Herefordshire
  • University Hospital of North Staffordshire
  • University of West London
  • Valmet
  • Viessmann Limited

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