Established, since 1997, leading UK based training provider.

Customer Reviews

The course was very relevant and practical, but also made me pause and reflect on approaches to life in general and not just working life. It also made me think more about the impact of my behaviour on others. I think that attending this course will make me a better manager. The trainer was an excellent presenter; personable, authoritative, experienced and practical.

Sivakumar Anandaciva
Foundation Trust Network NHS
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Video Reviews

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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 474 reviews.

  • The course was well structured with a good flow of topics which led onto the next topic. I liked the interactive part, working with the other attendees. Thank you for delivering a course with NO power point slides. It was really refreshing. The trainer's presentation was excellent! Informative, engaging, very knowledgeable and the real life examples were excellent.

  • I have found this training course very enjoyable and very informative and would love to attend one of these sessions again. I'm going to put some of what you have taught me into practice.The trainer was excellent, very interesting. Learned a lot.

  • The course content was very relevant and adaptable to working life to enhance and improve management and in turn a strong team and higher level output. The trainer's presentation was concise, structured and well planned. Scenarios and examples helped to understand putting this into practise and how I would use this.

  • Training course content covered all area of leadership/management. Expanded on previous training under this topic. Good sized print on handouts. Trainer’s presentation was good. Involvement in scenarios was good, didn't make you do anything you didn't want. Lots of experience from trainer.

  • Great use of practical tools to help achieve ideal concepts. Practical advice is key. Both Marco and Chris presented brilliantly, despite my constant interrupting. They were well informed/prepared and adaptive to my input

  • I found the course content incredibly interesting and very informative. Everything seemed very common sense based, but not something you immediately think about until it's in front of you. I found most benefit from the psychology of language in terms of conflict and conversation. Chris was a fantastic presenter. Incredibly engaging and made sure everything was clearly understood. It was very easy to follow with Chris' explanations

  • The two days were simply brilliant; content and delivery were spot on. Well worth the time, and which will help me, my company and my team. This will also help in my personal life. Trainer's presentation was truely professional.

  • Very interesting when you know! I need to try and use these concepts now. The wrong box/right box presentation, hand gestures, etc were perfect. The Trainer was very informative with excellent communication, so was easy to digest information.

  • Training course content was very structured and easy to understand. Liked the simplicity of the ‘wrong box’ 'right box' method. The trainer’s presentation was excellent, with examples, easy to follow. Chris is very personable and gave good advice to real life situations.

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Our Clients

A selection of our clients:

  • a2dominion
  • Accounts Payable - Lancashire County Council
  • AE Aerospace
  • Alpro UK Ltd
  • Amer Sports UK Ltd
  • APD Communications
  • APUC Ltd
  • Astellas
  • Avaro (Midlands) Ltd
  • Axa Sun Life
  • Barnardo's
  • Barnsley Council
  • Bath Store
  • Blackwell Publishers
  • Cambrex
  • Cambridge Associates
  • Cancer Research UK LCTU
  • Careways Trust Ltd
  • Champs NHS
  • Cheltenham Racecourse
  • Chesford Hospital
  • Classeq
  • CMR Surgical
  • Communicate Well
  • Crystal Palace Physio Group
  • CV-Library Ltd
  • DB Wood
  • Delphic HSE
  • Department of Energy and Climate Change
  • DPS Global 
  • Esteiro Business Solutions
  • European Investment Bank
  • F&B Partnership
  • Fibrelite
  • Flowstore Systems Ltd
  • Gartner UK Ltd
  • Glen Dimplex Home Appliances
  • Greater Manchester Combined Authority
  • Guthrie Hills & Marchant
  • HM Army
  • House of Kings Limited
  • IFIS Publishing
  • Interface NRM
  • J. W. Hughes
  • KCH Garden Square
  • Maxim World
  • Meggitt
  • Mexichem UK Limited
  • MFKK Kft.
  • Michael Simkins LLP
  • Ministry For Transport, Infrastructure and Capital Projects
  • National Environmental Research Council
  • Nursing and Midwifery Council
  • OIL Consulting
  • Oxford Immunotec
  • Palletways
  • Patrick McCormick
  • Pegasus Group
  • Porsche Retail Group Ltd Hatfield
  • Port of London Authority
  • Protec Ingredia Ltd
  • PSNC Pharmaceutical Services Negotiating Committee
  • Religious Society of Friends (Quakers)
  • Remote video response
  • RGB Kew
  • Ricoh
  • Rittal-CSM Ltd
  • Robinswood School, Gloucestershire
  • Rowton IT Solutions Ltd
  • Royal Hospital Chelsea Appeal Ltd
  • Royal Mail International
  • RWE Npower
  • Sarner International Limited
  • Seeing Better Cities Group
  • Sekretariat Kabinet Republik Indonesia
  • Shaping Futures
  • Shields Environmental PLC
  • Simarc Property Management
  • Sittingbourne Community College
  • Solace
  • St Dunstan's College
  • St Johns Shopping Centre
  • Swindon Borough Council
  • Swindon Women's Aid
  • Sysmex West and Central Africa Ltd
  • Taif University
  • The Appointment Group
  • The National Flood Forum
  • The Port Arms
  • The Royal College of Speech and Language Therapists
  • The Stephen Perse Foundation 
  • The Swatch Group (UK) Limited
  • Thrive Architects (South West) Limited
  • Transport for London (London Underground)
  • UK Oracle User Group
  • United Print SE
  • VEDF (Jersey) 18 ltd
  • VolkerRail
  • Wimbledon High School GDST
  • Young Foundations Limited

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