Established, since 1997, leading UK based training provider.

Customer Reviews

I found the course to be extremely detailed and we were able to cover a lot in a very short space of time without being overwhelmed due to the well structured course. I enjoyed the role plays and learning about all of the different models - very informative! Well structured, easy to follow and very interesting! Lots of different techniques for learning which kept it stimulating. 100/100

Nicole Peters
The Heart of England Forest
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 485 reviews.

  • Very informative and helpful. I found the guidance on effective communication (CG4D), conflict (Wrong box, right box) and feedback (Conversation control, Success formula) very beneficial. Section on time management also give me practical ideas to better manage my time (Decision matrix etc). The presenter was clear, engaging and patient, and delivered the content in a very timely manner.

  • This training course was rich in information and well put together. Good course manual – very useful. The trainer’s presentation was skilful (good alternation of presentation with activities). I recommend it to all those who wish to improve their chances of professional and personal success .

  • The course covered all aspects in just the right amount of depth. All content was relative to me but some more than others, this was very positive. The trainer was professional, current and interesting. I found Chris to be a very easy tutor to learn from.

  • I found this course an eye opener and extremely helpful to set the path for my future career development. Very open, welcoming and inclusive atmosphere.

  • It's difficult to highlight just one aspect that was most beneficial. The action plan has given me much food for thought and is a great way of putting into practice what I have learnt. Excellent presentation. Kept me engaged and enthusiastic throughout. I will recommend to the team back at the office.

  • The course was particularly beneficial on how to use my time more productively with the decision matrix; how to get the best out of others and how to better manage my emotions, so they don't interfere with work. The trainer was great, with enthusiastic presentations with great personal examples. Very engaging and made me feel very comfortable. The presentation was fun and I found that I didn't loose concentration for the whole of the course.

  • The course was really interesting. I came into programme expecting to be bored, but genuinely enjoyed it. Content was helpful, examples and tasks were enjoyable. Feel like I can really use this going forward. The trainer was excellent - very engaging, made it really enjoyable. Nice guy, very down to earth, very knowledgeable.

  • The course content was spot on. Covered everything I will need to help and support my own time management and those of my team. Trainer's presentation was excellent; great methodology, ways and tactics to help you remember, so you have a fighting chance of putting most elements into practice back at the office.

  • The course was very educational. Lots of information with clear objectives. I liked the course handbook as I can digest at home. The trainer presented very well, with good humour. Very clear views on positive attitude and time management.

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Our Clients

A selection of our clients:

  • 9 St John Street Chambers
  • Advanced Payment Solutions
  • Air Liquide UK
  • Anschutz Entertainment Group Operations GmbH
  • APUC Ltd
  • Ashfield Homes Limited
  • Bank VTB (Azerbaijan) OJSC
  • Base Materials Limited
  • Bitrez Ltd
  • Boubess Group
  • Bournville Village Trust
  • British Council
  • Care Quality Commission
  • Catalyst Housing Limited
  • CDC Global PLC
  • Chemtech Waste Ltd
  • CHL Mortgages
  • Communicourt
  • Council of Disabled People
  • Cristie Data
  • Dalefield Surgery
  • DB Wood
  • Domino’s Pizza
  • Driver Hire
  • DT Med Ltd
  • Engaging Communities Staffordshire
  • Exactech UK
  • Forward Role
  • Furley Page LLP
  • Gloucestershire Hospitals NHS Foundation Trust
  • Greater Manchester Police Authority
  • Greystar Europe Holdings Ltd
  • Hills Numberplates Limited
  • Hills Waste Solutions Limited
  • Homeserve
  • Hossana Gani
  • HSB Engineering Insurance Services Ltd
  • Incommunities
  • Institute of Chartered Foresters
  • Institute of Customer Service
  • InterEurope
  • Interserve Project Services Ltd
  • IXYS UK Westcode Ltd
  • Jobladder Ltd.
  • John Radcliffe Hospital
  • JSP Ltd
  • Kings International College
  • Kumasi Polytechnic
  • Lascot (HCT)
  • Lawnswood Childcare Ltd
  • Lebanese American University
  • LSH Auto UK Limited
  • Maersk Line
  • Medaille Trust
  • Merlin Housing Society
  • Metafour UK Ltd
  • Ministry for Education and Employment
  • Mobysoft
  • Montanaro Asset Management
  • My Single Friend
  • National Debtline
  • National Federation of Retail Newsagents
  • Nativ Ltd
  • NCRQ
  • New Economy
  • Nottingham Trent University
  • Oak Wood Secondary School
  • Oxleas NHS Foundation Trust
  • Patrick McCormick
  • Pay Point
  • PAYE
  • Phillip Carroll Associates Ltd
  • Port of London Authority
  • Queen Mary University of London
  • River and Country
  • RPS Risk Management
  • Saloni
  • sharedserviceslink
  • Shepway District Council
  • SORCE Ltd
  • Sugru
  • Swindon Borough Council
  • TelecityGrup UK Limited
  • Tetra Laval International SA
  • The Binding Site Group Ltd
  • The Hon Soc Gray's Inn
  • The Property Organiser Ltd
  • The Regard Partnership
  • The Royal Borough of Kensington & Chelsea
  • Travelstyle Tours Ltd
  • Trinity College London
  • United Utilities Water
  • University Hospitals of Morecambe Bay NHS Foundation Trust
  • Virbac Ltd
  • West Pharmaceutical Services Ltd
  • Windsor Leadership Trust
  • Yellow Brick Capital Advisers (UK) Limited
  • Young Foundations Limited
  • Zuken Ltd (fao B Llewellyn-Evans)

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