Established, since 1997, leading UK based training provider.

Customer Reviews

I have found all of this course beneficial. This training has really made me think about how to deal with conflict myself and also when others approach me. Thank you so much. The presentation was excellent, kept me engaged, very knowledgeable. Really enjoyed and learnt a lot. Role play helped it sink in more too.

Vickie Barnes
East Sussex County Council
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 490 reviews.

  • An enjoyable two-day course. If used by all those who took part, I believe it can be very beneficial to the business as it moves forward in its development, in addition to the development of the staff themselves. The trainer's presentation was very clear. Trainer was able to confidently respond to all questions put forward.

  • The content was broad and covered a great deal of ground. However there was always time to ask questions and gain further clarity. I've enjoyed every minute! Enthusiastic and dynamic style. Extremely personable and very encouraging. Fabulous!

  • The course was very educational. Lots of information with clear objectives. I liked the course handbook as I can digest at home. The trainer presented very well, with good humour. Very clear views on positive attitude and time management.

  • Extensive content that was applicable to both professional and personal development, especially associated with time management, prioritisation and emotional management. The trainer was concise and knowledgeable, conscious of the group and how well information was retained. Would definitely recommend the course.

  • I have found this training course very enjoyable and very informative and would love to attend one of these sessions again. I'm going to put some of what you have taught me into practice.The trainer was excellent, very interesting. Learned a lot.

  • The course was very informative and lots of information that I can use in my job role. The trainer was really good, engaging and knew the content well.

  • Almost everything was beneficial. I know I will better my performance. Day one was incredibly helpful, the uses of Matrix and real-life examples was extremely valuable and kept my focus. The presentation was outstanding. Completely engaging the whole way through and managed to maintain same level of enthusiasm throughout the two days.

  • The course was brilliant! Informative and lots of useful things to think about along with tool kits to use. I feel a lot more confident in myself and the way I will handle conflict going forward and prioritising. The trainer was excellent! I sometimes struggle with maintaining full attention for such a long time but Jez kept me listening at all times, made it fun and was very welcoming. All content was covered in an understandable and clear way.

  • The course content was interesting and I learnt more than expected. Found the course manual useful. The trainer's presentation was really good. Personal examples really help understanding. No preaching, just a relaxed atmosphere.

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Our Clients

A selection of our clients:

  • AA Rano Nigeria Limited
  • Acrobat Carbon Services
  • Adi Mechanical Limited - Mondelez UK Limited
  • Almirall
  • Alps - Alkemygold Ltd
  • Arnica Dental Care
  • Arriva
  • ArtiCAD Ltd
  • Azerbaijan National Agency for Mine Action
  • Bain & Company Inc uk
  • Bank VTB (Azerbaijan) OJSC
  • Bellway Homes North London
  • Bookmark Reading Charity
  • British Council
  • CalEnergy Resources (Australia) Ltd
  • Carbon Bike Repair
  • Card Geotechnics Limited (CGL)
  • Chemtech Waste Ltd
  • City of Kennedy Mary M. Cooney
  • ClearAV Ltd
  • Clinigen Group
  • Crane MEA Fze
  • Day Group LTD
  • DT Med Ltd
  • English National Ballet
  • F&B Partnership
  • Farr and Farr Estate Agents
  • First Lab Direct Ltd
  • Freixenet UK Ltd
  • Gateway Housing Association
  • GBR Industries Ltd
  • Gemini Repairs Ltd
  • Gloucestershire College
  • Greenwood Campbell Ltd
  • Guidehouse
  • Hills Numberplates Limited
  • Hills Waste Solutions Limited
  • Hireserve Limited
  • Hult International Business School
  • Innospec
  • IOSH
  • Kier Moss
  • Kingsdown School
  • Kohler
  • Langley House Trust 
  • LSH Auto UK Limited
  • Mackevision
  • Marks & Clerk LLP
  • MGJV (Morrison Construction)
  • Museum of Science & Industry
  • National Institute for Health and Care Excellence
  • NATO Communications and Information Agency
  • NCT
  • Newham Sixth Form College
  • Nigerian Ports Authority
  • Nottingham Trent Students' Union
  • NSG Environmental Ltd
  • Office of Fair Trading (Ofcom)
  • Open Table
  • Openmounth Ltd
  • Optimax
  • Orsis (UK) Limited
  • Pallet-Track Limited
  • Paragon Interiors Group Plc
  • Pegasus Group
  • Porsche Retail Group Ltd Hatfield
  • QS Intelligence
  • Queen Mary University of London
  • Rathbone Brothers Plc
  • Real Training Services
  • Renaissance Chancery Court Hotel
  • Richmond Business Improvement District (BID)
  • Rittal Ltd
  • River and Country
  • Samvo Entertainment Ltd
  • Santander UK plc
  • SaySo Medical
  • Siemens
  • Simarc Property Management
  • SORCE Ltd
  • Spirax Sarco Ltd
  • Springest GmbH
  • St Martin of Tours HA Ltd
  • Texas A&M University at Qatar
  • The NPD Group Inc.
  • The Royal College of Speech and Language Therapists
  • The Salon at Maxy farm
  • Tilburg University
  • Titan Airways Ltd
  • Trustco Group Holdings Limited
  • University of Nottingham
  • University of Salford
  • Vaillant Group (UK) Ltd
  • Virtustream Limited
  • Web Applications UK
  • Western Mechanical Handling Ltd
  • Western Power Distribution
  • White & Case
  • Wise Capital Ltd
  • Zycko Limited

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They may be subject of copyright or trademarks.
Please contact us if you have any queries.