Established, since 1997, leading UK based training provider.

Customer Reviews

The course content I felt was well prepared and has given me some good rational techniques for counteracting challenging behaviour. The trainer's presentation was very good, well spoken and experienced.

Louise Doyle
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 474 reviews.

  • I found the conflict management tools, wrong box/right box, very helpful. As was delegation and time management. It is helpful to reinforce these things and stops you just acting to type (which sometimes isn't the right course of action). The trainer kept things moving with good momentum, energy and examples. I always find examples helpful and it was good to give delegates time to share their own examples/ideas too.

  • I have found this training course very enjoyable and very informative and would love to attend one of these sessions again. I'm going to put some of what you have taught me into practice.The trainer was excellent, very interesting. Learned a lot.

  • The content was great and I found many other ways to deal with situations currently happening in my office. I'm looking forward to going back to the United States and implementing everything I learned. By far, one of the best courses I have been to and looking forward to attend another one. The presentation was clear, informative and straightforward. I personally enjoyed the exercises, since it helped me think about our current issues and apply solutions right away. It was worth the nine hour flight!

  • I initially did not know what to expect but I can honestly say that every bit of this content will be useful as long as 'I' make the time to put it into practice. The course was very well presented. The trainer was knowledgeably, clear, rational and positive. I have changed my 'thoughts'.

  • This course was very informative, especially around objective language and how to deal with conflicts effectively. The Reason vs Excuse section was also very interesting and useful, as was the wrong box, right box method. The trainer was excellent. Very knowledgeable and approachable.

  • Most beneficial elements of the course were; time management skills - delegating, avoiding distractions; positivity - be positive, spread it and you will get results! Q1-Q4 - will be thinking about this daily! The trainer’s presentation was EXCELLENT! Engaged all day. Best training in a very long time.

  • The course content contained a number of key tools that I can use with my direct reports and in relation to my own performance. Able to use immediately. The course brought out a number of areas, previously learned, back to the surface. The trainer's presentation was clear, direct and great pace. Managed all delegates expectations well. Positive environment for learning.

  • This course has allowed me to gain focus in what I hope to achieve in my current job and in the future. I have also learnt that if I change my thoughts, I am able to achieve my goals. The trainer's presentation was clear and well thought out.

  • Training course content was very good and a thorough course. Just got to put it into practice. Feel confident I can do, plus opportunity to discuss things with it being a small intimate group. Trainer's presentation was very engaging and entertaining. Thank you.

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Our Clients

A selection of our clients:

  • 8 Solutions
  • A E Aerospace Ltd
  • Adrian Hall ltd
  • AE Aerospace
  • Aisin Europe Manufacturing UK Ltd
  • Alvarez and Marsal
  • Assureweb Limited
  • Aston University
  • Avaro (Midlands) Ltd
  • B2B International
  • Base Materials Limited
  • Benchmark Scaffolding Ltd
  • Bizspace
  • Bostrom K.A.B. Seating
  • Bowls Development Alliance
  • BPMA
  • Brady Trading Ltd
  • Breathing Buildings
  • Bristol Pilots LLP
  • Canopius
  • Capita Plc
  • Chivas Brothers
  • Coleford Job Centre
  • Communicourt
  • Council of Disabled People
  • Curve Theatre
  • Data Pacific Limited
  • Day Group LTD
  • Devon & Cornwall Police
  • DT Med Ltd
  • Edge Electrical Solutions Limited
  • Efficient Cool Heat Ltd
  • Epicor
  • esos Ltd (Pertemps Ltd)
  • Esri UK
  • European Investment Bank
  • Experian
  • Financial Ombudsman Service
  • FormFormForm Ltd
  • Frazer-Nash Consultancy
  • G R Lanes
  • Gallagher Ltd
  • Garden Square Shopping Centre
  • Grant Thornton UK LLP
  • Grinterley Ltd
  • Harewood House
  • High Post Golf Club
  • Honda R & D
  • HP Software EMEA
  • ING Commercial Bank
  • Inspired Gaming Group
  • Investing Solutions Ltd
  • Isagenix UK Ltd
  • Karcher UK Ltd
  • Karndean
  • Key Elements Consulting Ltd
  • Land Polymers Ltd
  • LSH Auto UK Limited
  • Macmillan Cancer Support
  • Mattel UK Ltd
  • McDonald's Restaurants Limited
  • McGinley Support Services
  • Medaille Trust
  • Meggitt
  • MH (No1) Ltd Partnership
  • Mirus IT Solutions Ltd 
  • Mitsubishi Electric Europe B.V.
  • Natural History
  • NEST Corporation
  • New England Seafood
  • NICE
  • Nigerian Ports Authority
  • NM Low Solutions Ltd
  • Nordea Bank Estonia
  • Out of Eden Ltd
  • Oxford Said Business School Ltd
  • Oxleas NHS Foundation Trust
  • Product Madness
  • Quattro Design Architects Ltd
  • Queen Mary University of London
  • Queenwood Golf Club
  • Recycling Technologies Ltd
  • Reutoko Nigeria Ltd
  • Rowton IT Solutions Ltd
  • Sensium Healthcare Ltd
  • Shields Environmental PLC
  • Solace
  • Sysmex West and Central Africa Ltd
  • The Henley College
  • TheTicketSellers
  • Toureen Contractors Limited
  • Turning Point
  • United Utilities Water
  • University College London
  • University of East London
  • Victory Housing Trust
  • Virgo Fidelis Convent Senior School
  • Westbury Academy
  • Worcestershire County Council

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