Established, since 1997, leading UK based training provider.

Customer Reviews

The course contained a good balance between theory and practical exercises. Content could be applied to all of us in the group, despite differences in working backgrounds. I found the conflict management and use of language sections of the course particularly useful. The trainer's presentation was excellent. I'll certainly take away points that I'll implement in work.

Charlotte Wright
Osney Media
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 475 reviews.

  • I liked this course very much! Was made for all of my daily issues. Very good, no excellent! The trainer's presentation was amazing, on our level at giving scenarios, wish Alison worked for us.

  • The course content with excellent, covering and explaining assertiveness in great depth, with well chosen practical examples. I learned a lot of techniques that can be put to use on a daily basis. The trainer's presentation was well structured. Clear instruction was given with good use of workbook and projected material. The trainer was very amenable to taking questions and interactive with audience.

  • Really useful range of tools and techniques - a lot of useful stuff packed into two days. Both Chris and Marco delivered the content clearly and effectively. Technology was used to good effect to illustrate the points and make the presentations engaging. The remote training worked very smoothly, with the presenters delivering to camera with good energy, as if in the classroom. Use of tablets to illustrate points was effective.

  • The course content was very well constructed and laid out. Opened up a lot of new ideas and discussions. Was not full of the usual jargon that I have experienced on other courses. Was specific to the course and well thought out. Workbook exercises were very helpful.

  • Training course content was excellent, very pertinent and relevant. I have had difficulties at work recently and I could relate the content to those issues and rather than avoid, I now have techniques to resolve conflict. The trainer was clear, concise and professional. The concise material was relevant and summarised well.

  • This course was very relevant and informative and has given me the confidence for the future in knowing that I am following best practice guidelines to manage my team effectively. The trainer was informative and easy to understand. A very enjoyable course.

  • The course content was appropriate and engaging to the audience. The key areas of consideration I found to be on point with my own development. The trainer was knowledgeable and engaging. Taking note of peoples' conversations and including them in his own explanations.

  • Most beneficial elements of the course were; time management skills - delegating, avoiding distractions; positivity - be positive, spread it and you will get results! Q1-Q4 - will be thinking about this daily! The trainer’s presentation was EXCELLENT! Engaged all day. Best training in a very long time.

  • Very constructive and thorough. Broke down many aspects of human and office culture. This training course makes you think and approach situations differently. The presentation was very clear and helpful. Great use of personal examples and experiences to help relate to topics in the course. Breaks down each topic very well and a good listener as sell as giving back advice.

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Our Clients

A selection of our clients:

  • 3663 HR Services
  • 7digital
  • 8 Solutions
  • ABG Group
  • ABSL Space Products
  • Accra Compost and Recycling Plant
  • Addivant
  • ALMIS International Ltd
  • Alpro UK Ltd
  • Aston University
  • Avaro (Midlands) Ltd
  • Barnardo's
  • Barnsley Council
  • Bike Alert
  • Blinkbox Books Ltd
  • BP Oil
  • Bruker UK Ltd
  • Burtons Foods
  • Candlelight Property Limited
  • Capital Refractories
  • Castlefield Partners Limited
  • CEG
  • Centennial Property Ltd
  • Cranfield University
  • Curve Theatre
  • DATUS
  • Deviate Digital Ltd
  • Enrichment Technology UK Ltd.
  • Financial Ombudsman Service
  • Flowstore Systems Ltd
  • Forest Garden Ltd
  • Forest of Dean Council
  • Forward Role
  • Gemini Repairs Ltd
  • Globacom Nigeria Limited
  • Gloucestershire Land Registry
  • Greencore Group Plc
  • Harman 
  • Incommunities
  • InSkin Media
  • Inspired Gaming Group
  • Integrata AG
  • Investec
  • Investing Solutions Ltd
  • Itech Media
  • iTransact (The Response Team Ltd)
  • Jury's Inn Group
  • Kenshoo
  • L T Pub Management Ltd
  • Lash Heaven
  • Launchpad Reading
  • London Fire Brigade
  • Lucas EUI
  • Lucinda Ellery LTD
  • Manchester Central
  • Marie Montague
  • Mark Skinner Consulting Ltd
  • Mirus IT Solutions Ltd 
  • Morrison Construction Biwater Mott MacD
  • National Sports Commission
  • Notore Chemical Industries Limited
  • NSG Environmental Ltd
  • Ocean Blue Software Ltd
  • OPCW Organisation for the Prohibition of Chemical Weapons
  • Optimax
  • Oxford Catalysts Ltd
  • Oxford Instruments
  • Oxley Developments Company Limited
  • Pay Point
  • PC Specialist Ltd
  • PiMS workspace
  • Podengo Ltd
  • Potens
  • Pulse Light Clinic(UK) LTD
  • QAA
  • RDG Engineering
  • RegaLead
  • Regional Disability Network
  • Remote video response
  • Rendcomb College
  • Royal London Society for Blind People
  • Select Lifestyles
  • Sellafield Ltd
  • Skanem Cardiff
  • Stone Federation GB
  • Tadmarton Procuts Ltd
  • Telephone Coaching
  • Texas A&M University at Qatar
  • The Ecology Partnership
  • The Valuation Tribunal Service
  • Trevor Bamber Celtic Ltd
  • UCFB Wembley Limited
  • United Arab Shipping Company UK
  • University of Strathclyde
  • Vaillant Group (UK) Ltd
  • Web Applications UK
  • Welding Alloys Ltd
  • Xoserve
  • Young Foundations Limited
  • Zimmer GmbH

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