Established, since 1997, leading UK based training provider.

Customer Reviews

The course content very much focused on the issues that I face at work day-to-day. The trainer's presentation was excellent and very professional. He knows what he talks about, not boring at all.

Samir Poladov
Azerbaijan National Agency for Mine Action
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Video Reviews

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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 491 reviews.

  • The course content was very interesting, informative and certainly made me question some of my behaviours and actions. It was interactive which ensured my interest was held for the duration. The trainer's presentation was excellent - the perfect balance between theory, group participation and personal insight and experience. Many thanks.

  • Very informative, creative and easy to follow. Lots of different presentation styles used which kept my attention. This can be extremely difficult when delivering digitally so thought it was very well planned out and varied. I have taken a lot that I will be putting into practice. Great use of technology, different methods used to present and deliver content.

  • I found the topics on 'accurate communicator' and 'inspiring', very useful. The SMART plan I will use in my workplace and hopefully change my thoughts. The training delivered a very good course, which, truthfully, I never though I'd enjoy, but I found the course very useful.

  • The course content was excellent; initially concerned there was too much content, but was covered efficiently. The trainer's presentation: Excellent engagement, just enough group involvement and great examples of experiences.

  • The course content was very useful, gave a great insight into how to effectively manage time and working relationships with other people. Trainer's presentation was very interactive, less computer based and more done on the flip board.

  • The course content was very relevant, helpful, full of information, good tips and techniques. Found the course very inspiring, full of food for thought that I will definitely use at work and in life. The trainer's presentation was fantastic, very inspiring, enthusiastic, encouraging and positive. The best course I have ever attended! Thank you.

  • Excellent course content that will be very useful. Good, practical tools provided, as well as some thought-provoking aspects. Will be beneficial in all areas of life - not just work. The trainer's presentation was clear, targeted, believed his own material, obviously 'lived' what he spoke about. Inspirational to me. Good blend of 'serious' content delivered well.

  • This course was not my choice, my company put me on it, so I was cynic! The course changed my view and I realised why I had been asked to attend. I took away a lot of positives from the course which I will take forward in my work and personal life. The trainer's presentation was fab, very positive and kept you at ease.

  • I found this conflict course really useful, particularly highlighting the importance of using objective language when in conflict situations and the model 'six steps' for managing complaints as this is something that presents as a manager. I also found the 'wrong box, right box' method useful, removing the emotion. The presentation was really well prepared, the manual is particularly useful as I can use this to refer back too.

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Our Clients

A selection of our clients:

  • 24-7 Electrical Ltd
  • Aisin Europe Manufacturing UK Ltd
  • Al Jazeera
  • Alpha-Rowen Ltd
  • Alpro UK Ltd
  • Ashmans Solicitors
  • ASK Europe PLC
  • Assureweb Limited
  • Attric Ltd
  • Axa Sun Life
  • B&V Water Treatment
  • Barnsley Hospital NHS Foundation Trust
  • Benchmark Scaffolding Ltd
  • Best Western - The Delmere Hotel
  • Brandon James
  • Bristol City Council
  • British Medical Association
  • Cancer Research UK LCTU
  • Castlefield Partners Limited
  • Chelsea and Kensington council
  • Cheltenham Racecourse
  • City College Coventry
  • Communicourt
  • Delphic HSE
  • EIRIS
  • Ellbee Ltd
  • ERGO
  • Exxon Mobil
  • Financial Ombudsman Service
  • Fincore Ltd
  • FISHING REPUBLIC PLC
  • Five Rivers
  • Flint House
  • Flowstore Systems Ltd
  • Fourways Plant Ltd
  • Freixenet UK Ltd
  • FREP (Ellesmere Port) Limited
  • FUJIFILM Imaging Colorants Ltd
  • GGP Systems
  • Glasson Grain Limited
  • Glen Dimplex Home Appliances
  • Gloucestershire Enterprise
  • Gloucestershire Hospitals NHS Foundation Trust
  • Health Education West Midlands
  • House of Kings Limited
  • Howden Joinery Group
  • Institute of Customer Service
  • iPinnacle
  • Jaama
  • JacobsMassey
  • Jisc
  • Key Elements Consulting Ltd
  • Kingsland Drinks
  • Launchpad Reading
  • Lexia Solutions Group
  • Little Barn Owls Nursery & Farm School
  • LSH Auto UK Limited
  • Lucas EUI
  • Manchester City Council
  • Media Impact GmbH & Co KG
  • Mercator Media Ltd
  • MFKK Kft.
  • Museum of Science & Industry
  • Nationwide Service Care Ltd
  • NATUZZI
  • Nexus Aftermarket
  • OCBC Bank
  • Palletways
  • Perspectum Diagnostics Ltd
  • Potter Rees Dolan Solicitors
  • PT. Bank Central Asia Tbk
  • QAA
  • Quantum Care
  • RGB Kew
  • Ripley's
  • ROITI Ltd.
  • Rowton IT Solutions Ltd
  • Royal Mail International
  • Sabic
  • Sensium Healthcare Ltd
  • Siemens PLC Congleton
  • Sketchley Hill Primary School
  • Stasis
  • The Follett Office
  • The Hon Soc Gray's Inn
  • The In & Out (Naval and Military Club)
  • The National Lottery Community Fund
  • The Port of London Authority
  • TheTicketSellers
  • Tracelink
  • Trinity College London
  • turn IT on
  • University Hospital of North Staffordshire
  • VEDF (Jersey) 18 ltd
  • VPI-I Immingham
  • Walsgrave University Hospital
  • Weight Partners Capital LLP
  • Western Mechanical Handling Ltd
  • Worcester Rugby Club - Warriors
  • World Food Programme

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